[NJTechDiv] updating the reader

[Mario Brusco]

I'm guessing you are asking about the book reader from NLS? when 
updating it's firmware, remove any cartridge and USB thumb drive, turn 
off the device, plug in the USB drive in the side port or cartridge that 
has the file that will update the firmware, plug the device in to an 
electrical outlet, turn on the device. It should announce that it is 
updating followed by a series of beeps as it updates, and eventually, it 
will finish.

If it still won't update, I'd advise to call them for support 
(800-792-8322). They might want to try a reset before sending it back 
for an exchange for a reconditioned or (less likely) a new one.

-------- Original Message --------
From: Ken Lawrence via NJTechDiv [mailto:njtechdiv at nfbnet.org]
Subject: [NJTechDiv] updating the reader
Date: Tuesday, December 28, 2021, 1:50 AM
To: njtechdiv at nfbnet.org <njtechdiv at nfbnet.org>
Cc: Ken Lawrence <kenlawrence124 at aol.com>
Hi list I still can’t get my reader to update but I have a possible
solution. Adam has gotten me an update on a thumbdrive.  I have insirted
the thumbdrive into the unit and it does detect it. How can I get the
reader to scan the drive since it apparently won’t just load it like a
book on a cartraidge?  I’m pretty sure that is the issue because once
when I tried connecting to the internet instead of saying could not
connect it said, ?error, downloading update.  I don’t know how long I
should wait but am wondering if I didn’t wait long enough.  I know the
reader needs an update because newsline isn’t showing in the online
services.  If I can’t update with a thumbdrive is there a way to use my
computer to connect the unit to the internet that way?  I really don’t
want to send this thing back if I can help it.

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows


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