[NJTechDiv] iPhone and earphone

[Lori Falk]

Good morning,

I do not have the set up you do, but when I have had difficulties with a charging cable I have had to try it with different devices to isolate whether it’s the cord or the device.
Have you tried your earbuds with a different device? Perhaps the dongle has gone bad?
Have you tried a hard reset of the device?
Just a few thoughts.
Good luck.
Lori

> On Jul 16, 2021, at 9:03 AM, Tracy Carcione via NJTechDiv <njtechdiv at nfbnet.org> wrote:
> 
> 
> I have an iPhone 8, with the doodad that plugs into the charging port so I can use an ordinary earphone with it.  I’ve been using it for a couple years, at least.
> Lately, maybe since convention, when I used my phone a lot on Zoom, something weird is happening.
> When I plug in my earphone, the phone makes the noise it makes when Siri starts.  When I try to call Aira, it either drops the call, or the agent can’t hear me.  It’s fine when I call without the earphone.
> I shut down my phone and restarted it, and that helped some, but it’s still acting strange.
> I’m running the latest iOS.
> Any ideas, or ideas of what I should google, or who I could ask?
> Thanks.
> Tracy
>  
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