[NJTechDiv] iPhone and earphone

[Tracy Carcione]

Hi Lori.

The earphone works fine.  I can hear everything when I have it plugged in.  I think some setting is messed up, making something happen with the mic when the earphone’s plugged in, but I’m not sure.  I looked at the accessibility settings, but didn’t see anything that looked hopeful there, nor in General.  But I could have missed something, or be on the whole wrong track.

Tracy

 

 

From: NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Lori Falk via NJTechDiv
Sent: Friday, July 16, 2021 9:14 AM
To: New Jersey Technology Division List
Cc: Lori Falk
Subject: Re: [NJTechDiv] iPhone and earphone

 

Good morning,

 

I do not have the set up you do, but when I have had difficulties with a charging cable I have had to try it with different devices to isolate whether it’s the cord or the device.

Have you tried your earbuds with a different device? Perhaps the dongle has gone bad?

Have you tried a hard reset of the device?

Just a few thoughts.

Good luck.

Lori





On Jul 16, 2021, at 9:03 AM, Tracy Carcione via NJTechDiv <njtechdiv at nfbnet.org> wrote:



I have an iPhone 8, with the doodad that plugs into the charging port so I can use an ordinary earphone with it.  I’ve been using it for a couple years, at least.

Lately, maybe since convention, when I used my phone a lot on Zoom, something weird is happening.

When I plug in my earphone, the phone makes the noise it makes when Siri starts.  When I try to call Aira, it either drops the call, or the agent can’t hear me.  It’s fine when I call without the earphone.

I shut down my phone and restarted it, and that helped some, but it’s still acting strange.

I’m running the latest iOS.

Any ideas, or ideas of what I should google, or who I could ask?

Thanks.

Tracy

 

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