[NJTechDiv] PSEG login

[Mary Jo Partyka]

My husband tried paying PSEG through Alexa but every time we tried to pay it, we had to register it each time.  Now I call the payment in and don’t have to deal with that.


> On Nov 19, 2021, at 7:47 PM, missruthnfb via NJTechDiv <njtechdiv at nfbnet.org> wrote:
> 
> Hi Tracy,
> 
> I’ve got PSE&G, so I went to the login page, and, sure enough, there's no recaptcha at all. It says it's protected by recaptcha, but nothing's there. I did notice a swirly-looking circle made of arrows to the right of the screen, but clicking on it does nothing.
> 
> Maybe by "recaptcha" they mean, we won't let you log in! That's how they protect the site:)
> 
> Sorry I couldn't be of more help!
> 
> Take care,
> 
> Miss Ruth
> 
> Sent from my Verizon, Samsung Galaxy smartphone
> 
> 
> -------- Original message --------
> From: Tracy Carcione via NJTechDiv <njtechdiv at nfbnet.org>
> Date: 11/19/21 3:02 PM (GMT-05:00)
> To: 'New Jersey Technology Division List' <njtechdiv at nfbnet.org>
> Cc: Tracy Carcione <carcione at access.net>
> Subject: [NJTechDiv] PSEG login
> 
> Anyone else have a PSE&G account?  We want to pay our bill online, and created an account, but when we try to log in, it says “protected by recaptcha”, and there is no captcha, no audio, no “I am not a robot” checkbox, no nada.  My husband had AIRA join him through Teamviewer, and they didn’t see the captcha, either.  The only way that worked was for the AIRA agent to login to our account herself and make the payment, which is way less than ideal. 
> 
> I tried with Firefox and Chrome, and no joy with either.  I suppose I could try with the iPhone app, but I’m not real keen on that.
> 
> If anyone else has gotten past their “protection” please let me know your secret.
> 
> Tracy
> 
>  
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