[NJTechDiv] Does Anyone Use a Samsung Galaxy A10E Phone? Trying to Get Tech Help re: Text to Speech and TalkBack

[Serena Cucco]

  Just for your tech knowledge, if they bought the phone online, they might
not have had to go to the store to pick it up.  Verizon might've shipped it
directly to their home.

Serena


On Mon, Feb 28, 2022 at 4:01 PM missruthnfb via NJTechDiv <
njtechdiv at nfbnet.org> wrote:

> Two terrific suggestions,  Serena, thank you!
>
> The Verizon store is a great idea, as I'm assuming they had to have gone
> there initially to buy the phone in the first place. Unless someone did it
> for them.
>
> Also, I didn’t know there was an NFB technology answer line, so this is
> helpful, not just for my friend and her husband,  but also for me!
>
> I really appreciate your help.
>
> Take good care,
>
> Miss Ruth
>
> Sent from my Verizon, Samsung Galaxy smartphone
>
>
> -------- Original message --------
> From: Serena Cucco via NJTechDiv <njtechdiv at nfbnet.org>
> Date: 2/28/22 3:42 PM (GMT-05:00)
> To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
> Cc: Serena Cucco <serena.c.cucco at gmail.com>
> Subject: Re: [NJTechDiv] Does Anyone Use a Samsung Galaxy A10E Phone?
> Trying to Get Tech Help re: Text to Speech and TalkBack
>
> Hi again Ruth,
>
> Another idea.  The NFB National Center has a technology answer line.  You
> could call them and see if they know someone who can help your friend and
> her husband.  NFB main number: (1 410) 659-9314.  You'll hear a greeting
> that gives a list of extensions to dial.  One of those is the technology
> answer line.  You might have to leave a message initially.
>
> Good luck!
>
> Serena
>
> On Sun, Feb 27, 2022 at 7:09 PM Miss Ruth Williams via NJTechDiv <
> njtechdiv at nfbnet.org> wrote:
>
>> Hi, all,
>>
>> I've cleared posting this request with Janie, and I know it's a
>> long-shot, but, does anyone use a Samsung Galaxy A10E phone? And, if so,
>> would you be willing to walk someone through the steps to work the
>> text-to-speech and talkback processes? There's a newly-blind, elderly lady
>> who is lost without her phone, and her husband is overwhelmed already with
>> her care. They are both terribly depressed and she needs her phone to get
>> connected to the world again.
>>
>> I've googled it and see what the steps are, but they won't be able to do
>> it without some hand-holding from someone who's used these features before.
>> If at all possible, I'm hoping someone can talk to the husband on his phone
>> so he can set it up for his wife, and he's not very tech savvy. I know it's
>> a lot to ask, but any help would be greatly appreciated.
>>
>> Thank you so much for any assistance or suggestions you might offer.
>>
>> Take good care,
>>
>> Miss Ruth
>> _______________________________________________
>> NJTechDiv mailing list
>> NJTechDiv at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> NJTechDiv:
>>
>> http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/serena.c.cucco%40gmail.com
>>
> _______________________________________________
> NJTechDiv mailing list
> NJTechDiv at nfbnet.org
> http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> NJTechDiv:
>
> http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/serena.c.cucco%40gmail.com
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://nfbnet.org/pipermail/njtechdiv_nfbnet.org/attachments/20220228/922be36a/attachment.html>