[NJTechDiv] can't sign into Zoom account

[Tracy Carcione]

I Googled "why can't sign into Zoom" and got a page about troubleshooting
Zoom login errors.  It has several suggestions, so the simplest thing is for
you to Google it and see if anything it says is helpful.
Hth.
Tracy


-----Original Message-----
From: NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Mario
Brusco via NJTechDiv
Sent: Wednesday, March 02, 2022 7:46 PM
To: njtechdiv at nfbnet.org
Cc: Mario Brusco
Subject: [NJTechDiv] can't sign into Zoom account

An acquaintance of mine has a free Zoom account, but she cannot sign in, 
although I can, even if I tandem to her computer and attempt to sign in. 
Does anyone have a plausible idea why this is occurring, and more 
importantly, what to do to correct the problem so she can sign in? She'd 
like to avoid having to change the password as I think and she does too, 
that she will have the same problem of not being able to sign in into 
her account.

She and I prefer to use the desktop meeting client. And the 
capitalization of the password she used to sign up for her account is 
entered exactly as it should be.



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