[NJTechDiv] what wrong with my zoom

[Mario Brusco]

Not saying this will fix the problem, but try downloading a fresh copy 
of the desktop app, and reinstalling it using that installer. It could 
be that the installer that you previously used became corrupted, and as 
a result, does not accept passcodes any longer. I've experienced this 
issue on a couple of instances when trying to help others with their use 
of the Zoom App to join meetings.

Also, you may want to consider restarting the computer, just to make 
sure the installation is satisfied.

-------- Original Message --------
From: Ken Lawrence via NJTechDiv [mailto:njtechdiv at nfbnet.org]
Subject: [NJTechDiv] what wrong with my zoom
Date: Saturday, June 10, 2023 at 11:20 AM
To: njtechdiv at nfbnet.org <njtechdiv at nfbnet.org>
Cc: Ken Lawrence <kenlawrence124 at aol.com>
Hi list for some unknown reason zoom won’t let me enter passcodes I just
uninstalled and reinstalled it and for some weird reason over and over
and over on our NFB meeting room the passcode doesn’t say it’s wrong it
just keeps asking for it like I never typed anything I saw a verifying
passcode once but nothing. It doesn’t recognize that I even enter it.
Try stopping and restarting, tried shutting down the computer tried
restarting computer everything if I can’t fix this now can’t join tech
meeting at least on the computer. Also the zoom didn’t go to my desktop
had to pin it to my taskbar to find it. What’s going on why won’t this
thing even know I’m entering a passcode all of the sudden.  I entered
mack’s room fine no passcode there.  Any ideas what is going on and why
all of the sudden?

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows


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