[NJTechDiv] Alt shortcut key not working in Adobe Reader

Tue Oct 31 13:55:13 UTC 2023

Thanks for the heads up.

-------- Original Message --------
From: Serena Cucco via NJTechDiv [mailto:njtechdiv at nfbnet.org]
Sent: Monday, October 30, 2023 at 9:10 PM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: Serena Cucco <serena.c.cucco at gmail.com>
Subject: [NJTechDiv] Alt shortcut key not working in Adobe Reader
Hi all,

After uninstalling Adobe Reader and reinstalling it, the problem still
was present.  I googled some more.  Turns out, Adobe has rolled out a
new look to Adobe Reader.  In the file menu very far down is a checkbox
Disable New Adobe Reader.  I checked the box.  Victory! :-)  Jaws users
beware of the new Adobe Reader look.  It's set as the default when you
install the reader.  Please disable it!

Serena

Serena

On Mon, Oct 30, 2023 at 2:49 PM Mario Brusco via NJTechDiv
<njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:

     Are you able to pop open the help menu by pressing alt+h?
     If so, down arrow to the repair installation option and press the enter
     key. If not, you most likely have a corrupted installation in which
     you'd have to download and install a fresh copy of the program.
     I'm not sure if it is necessary to uninstall what you have first.

     -------- Original Message --------
     From: Serena Cucco via NJTechDiv [mailto:njtechdiv at nfbnet.org
     <mailto:njtechdiv at nfbnet.org>]
     Sent: Monday, October 30, 2023 at 12:37 PM
     To: New Jersey Technology Division List <njtechdiv at nfbnet.org
     <mailto:njtechdiv at nfbnet.org>>
     Cc: Serena Cucco <serena.c.cucco at gmail.com
     <mailto:serena.c.cucco at gmail.com>>
     Subject: [NJTechDiv] Alt shortcut key not working in Adobe Reader
     Hi all,

     When I tried to make Adobe run in a maxamized window, Adobe said I need
     administrative permission to make this change.  I'm using my personal
     computer, not a work computer.  Why would Adobe say I need
     administrative permission?  Then, when I tried alt H and E to try 
to get
     to the repair option, nothing happened.  Would uninstalling Adobe and
     then reinstalling it work?

     Thanks,
     Serena

     On Sun, Oct 29, 2023 at 10:39 AM Mario Brusco via NJTechDiv
     <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>
     <mailto:njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>>> wrote:

           Try performing a repair by pressing alt+h followed by e. Once the
           process is done, try to access the menu bar as you mentioned by
           pressing
           alt followed by a right arrow  thru the menus.

           -------- Original Message --------
           From: Serena Cucco via NJTechDiv [mailto:njtechdiv at nfbnet.org
     <mailto:njtechdiv at nfbnet.org>
           <mailto:njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>>]
           Sent: Saturday, October 28, 2023 at 8:06 PM
           To: New Jersey Technology Division List <njtechdiv at nfbnet.org
     <mailto:njtechdiv at nfbnet.org>
           <mailto:njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>>>
           Cc: Serena Cucco <serena.c.cucco at gmail.com
     <mailto:serena.c.cucco at gmail.com>
           <mailto:serena.c.cucco at gmail.com
     <mailto:serena.c.cucco at gmail.com>>>
           Subject: [NJTechDiv] Alt shortcut key not working in Adobe Reader
           Hi all,

           When I press the Alt key trying to bring up the menu bar in Adobe
           Reader, Jaws isn't reading.  I presume this means the shortcut
     isn't
           working.  When I use the left and right arrow keys to make Jaws
     read the
           menus, it isn't working, either.  The only shortcut key that's
     working
           is Alt F to bring up the File menu, not the menu I'm looking for!
     :-(  I
           googled it to no avail.  I installed the latest Jaws update
     today.  I
           also checked for updates in Adobe, but there aren't any
     available.
     Does
           anybody know what might be going on?

           Thanks,
           Serena

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