[NJTechDiv] multi factor authentication

Serena Cucco serena.c.cucco at gmail.com
Fri Jul 12 21:46:16 UTC 2024


Hi Mario,

I wonder if the email you received was a scam.  Especially because the
credentials you tried to use to set up the servers (Sorry, I'm not a tech
genius to remember which info was for which server) didn't work.

Serena

On Fri, Jul 12, 2024 at 4:37 PM Tracy Carcione via NJTechDiv <
njtechdiv at nfbnet.org> wrote:

> Hi Mario.
> I think you'll have to call Microsoft Disability.  I know it's not a screen
> reader related problem, but they did try to help me with my email setup a
> while back.  Worth a try.
> If they can't help you, say so and I'll write to NFBCS on your behalf.
> Someone there may know the answer.
> Tracy
>
>
> -----Original Message-----
> From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Mario Brusco
> via
> NJTechDiv
> Sent: Friday, July 12, 2024 4:17 PM
> To: njtechdiv at nfbnet.org
> Cc: Mario Brusco <mrb620 at hotmail.com>
> Subject: [NJTechDiv] multi factor authentication
>
> On July 3, I received an email from Microsoft notifying me that it would be
> necessary for me to update the sign-in technology of my Hotmail account
> before September 16th, 2024 to maintain email access.
>
> Since I use Thunderbird with my Hotmail account using POP:
>
> Basically, what I need to do is to change the authentication method of the
> POP and SMTP server to use OAuth2. It seems to be straight forward, but I'm
> finding that it's not.
>
> The instructions specify that the address for the POP server should be
> outlook.office365.com, but immediately I receive an error that a login to
> office365.com cannot be completed, and therefore I cannot continue with
> the
> rest of the instructions. If I leave the address as POP-mail.outlook.com,
> I
> can then choose OAuth2 for the authentication method, and continue with the
> rest of the instructions.
>
> Now, the SMTP server should be SMTP-mail.outlook.com, but there is no
> choice
> of OAuth2 for authentication. However if I change the address to
> SMTP.office365.com, I can choose OAuth2 for the authentication, but when I
> press the OK button, I receive an error that the login to
> smtp.office365.com
> cannot be completed.
>
> The resource that started this mess is:
>
>
> https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thun
> derbird-202#w_changes-to-authentication
> <https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202#w_changes-to-authentication>
>
> I would appreciate any help as to what the server addresses and other
> settings if warranted should be. I'd like to get this done as soon as
> possible so retrieving and sending email from me continues after 9/16/24.
>
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