[NJTechDiv] multi factor authentication

Mario Brusco mrb620 at hotmail.com
Fri Jul 12 22:39:02 UTC 2024


Serena, I did consider that the notification might have been a scam, but 
when I emailed one of the developers of Thunderbird about the issue at 
hand, he basically confirm the legitimacy of the email from Microsoft.

-------- Original Message --------
From: Serena Cucco via NJTechDiv [mailto:njtechdiv at nfbnet.org]
Sent: Friday, July 12, 2024 at 5:46 PM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: Serena Cucco <serena.c.cucco at gmail.com>
Subject: [NJTechDiv] multi factor authentication
Hi Mario,

I wonder if the email you received was a scam.  Especially because the
credentials you tried to use to set up the servers (Sorry, I'm not a
tech genius to remember which info was for which server) didn't work.

Serena

On Fri, Jul 12, 2024 at 4:37 PM Tracy Carcione via NJTechDiv
<njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:

     Hi Mario.
     I think you'll have to call Microsoft Disability.  I know it's not a
     screen
     reader related problem, but they did try to help me with my email
     setup a
     while back.  Worth a try.
     If they can't help you, say so and I'll write to NFBCS on your behalf.
     Someone there may know the answer.
     Tracy


     -----Original Message-----
     From: NJTechDiv <njtechdiv-bounces at nfbnet.org
     <mailto:njtechdiv-bounces at nfbnet.org>> On Behalf Of Mario Brusco via
     NJTechDiv
     Sent: Friday, July 12, 2024 4:17 PM
     To: njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>
     Cc: Mario Brusco <mrb620 at hotmail.com <mailto:mrb620 at hotmail.com>>
     Subject: [NJTechDiv] multi factor authentication

     On July 3, I received an email from Microsoft notifying me that it
     would be
     necessary for me to update the sign-in technology of my Hotmail account
     before September 16th, 2024 to maintain email access.

     Since I use Thunderbird with my Hotmail account using POP:

     Basically, what I need to do is to change the authentication method
     of the
     POP and SMTP server to use OAuth2. It seems to be straight forward,
     but I'm
     finding that it's not.

     The instructions specify that the address for the POP server should be
     outlook.office365.com <http://outlook.office365.com>, but
     immediately I receive an error that a login to
     office365.com <http://office365.com> cannot be completed, and
     therefore I cannot continue with the
     rest of the instructions. If I leave the address as
     POP-mail.outlook.com <http://POP-mail.outlook.com>, I
     can then choose OAuth2 for the authentication method, and continue
     with the
     rest of the instructions.

     Now, the SMTP server should be SMTP-mail.outlook.com
     <http://SMTP-mail.outlook.com>, but there is no choice
     of OAuth2 for authentication. However if I change the address to
     SMTP.office365.com <http://SMTP.office365.com>, I can choose OAuth2
     for the authentication, but when I
     press the OK button, I receive an error that the login to
     smtp.office365.com <http://smtp.office365.com>
     cannot be completed.

     The resource that started this mess is:

 
https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thun
     derbird-202#w_changes-to-authentication
 
<https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202#w_changes-to-authentication>

     I would appreciate any help as to what the server addresses and other
     settings if warranted should be. I'd like to get this done as soon as
     possible so retrieving and sending email from me continues after
     9/16/24.

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