[NJTechDiv] Printer problem

[Mario Brusco]

Tracy, did you try restarting the computer, windows+x, press u followed 
by r (the official way), or the quick and dirty way by getting to the 
desktop and pressing alt+f4. Then right arrowing to restart and pressing 
the enter key. Sometimes all that's needed is a restart.
If that didn't work, you can try plugging the Braille printer in to a 
different USB port. Sometimes USB ports can start to fail unexpectedly.
You can also try a known working or new parallel to USB cable as these 
cables can also fail unexpectedly.
you didn't say what make/model the Braille printer is. This may help in 
getting specific assistance in solving your problem.

-------- Original Message --------
From: Tracy Carcione via NJTechDiv <njtechdiv at nfbnet.org>
Sent: Thursday, December 4, 2025 at 10:34 AM EST
To: 'New Jersey Technology Division List' <njtechdiv at nfbnet.org>
Cc: carcione at access.net
Subject: [NJTechDiv] Printer problem

I have a braille printer.  I printed a couple things the other day, and
then, when I sent the last thing to the printer, it didn’t print.  I
tried again today, and again it didn’t receive my stuff.  I see my item
in the print queue, but it’s not printing.

The printer connects to the PC with a parallel-to-USB cable.  When I
turn on the printer, the PC makes the USB connection sound.  The cable
is connected securely at both ends, and it’s in the PC USB port that’s
always worked before.  The printer is online and comes on with the
appropriate sound.

I don’t know what else to check.  Any ideas?

Tracy


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