[NJTechDiv] Help! login.gov is making me crazy

[Serena Cucco]

Hi all,

I just tried logging into my Medicare account.  Medicare isn't yet
requiring people to use Login.gov to log in.  At least, I didn't have to.
I realize transitions like this are sometimes made gradually to a specific
number of users at a time, E.G., Apple giving certain people access to
updates before others or a credit card company gradually switching from its
own website to the website of the company that currently owns it.
Sorry you guys are having such difficulty using login.gov!  I hope they
straighten out their system before I have to use it to log into Medicare.

Serena

On Tue, May 12, 2026 at 6:10 AM Steve Cook via NJTechDiv <
njtechdiv at nfbnet.org> wrote:

> I am encountering the same issue! I wonder why you have to go to the post
> office to get verified for the SSA website!
>
>
>
> Steve Cook
>
> You are invited to join us on the 1st and 2nd Friday of each month at
> 8:00 PM Eastern for audio described movies using the below Zoom platform!
>
> https://us02web.zoom.us/j/8032543777?pwd=QTVQd2RzN3l6QnNmZ0FmSnp6NG8vQT09
>
> Meeting ID: 803 254 3777
>
> Passcode: 124578
>
>
>
> *From:* NJTechDiv <njtechdiv-bounces at nfbnet.org> *On Behalf Of *Tracy
> Carcione via NJTechDiv
> *Sent:* Monday, May 11, 2026 10:37 AM
> *To:* 'New Jersey Technology Division List' <njtechdiv at nfbnet.org>
> *Cc:* carcione at access.net
> *Subject:* [NJTechDiv] Help! login.gov is making me crazy
>
>
>
> I need to login to medicare.gov, but now they insist I use login.gov.
> I’ve used login.gov for social security, so I have an ID and password,
> but now login.gov is insisting I go through a lengthy verification
> process to use it with Medicare.
>
> It seems like the only online option is using my phone.  I’m really not
> comfortable with that, and I already have pictures of myself and my ID on
> my computer.  I’m not at all sure I could take as good a selfie with my
> phone without someone helping me.  And there’s no connection between my
> computer and my phone, either.
>
> Does anyone know any way to deal with this?  Do I really have to get over
> to the post office to do this in person, even assuming my local PO does
> this?
>
> I am deeply unhappy.
>
> Tracy
>
>
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