[Oagdu] When and how to file a complaint???

Mon Apr 20 14:44:30 UTC 2015

The next time you know someone who gets a speeding ticket tell them it
is a civil issue so the police should not get involved.  Was this in
Cincinnati or some other police department?  I would begin with
education there.  I believe Chris Tolle had a similar issue with the
police several months ago.

On 4/20/15, Deanna Lewis via Oagdu <oagdu at nfbnet.org> wrote:
> Hi Charles,
> I am not sure of the assistant managers name, but my Mom did get the cop's
> name. I showed him my GDB ID card, and it didn't do one bit of good. He
> would not get involved saying that it was a civil issue.
> I will keep you all posted on the progress of this. Again, thanks for all of
> the tips.
> Deanna
>
> -----Original Message-----
> From: Oagdu [mailto:oagdu-bounces at nfbnet.org] On Behalf Of Charles Hiser via
> Oagdu
> Sent: Monday, April 20, 2015 10:34 AM
> To: Ohio Association of Guide Dog Users List
> Subject: Re: [Oagdu] When and how to file a complaint???
>
> I usually don't chime in on these discussions, but this one has me really
> concerned. If police officers aren't informed of the laws protecting service
> animals, how can they work alongside K9 units, which are granted similar
> protections? Also, did you happen to get the names of the assistant manager
> and the officer on scene? The store and the police station should be able to
> find them, but it would certainly be helpful. If the police aren't going to
> do their job, talk to their sergeant. If that doesn't work, I'd suggest
> climbing the chain of command until either they do something about this
> because it's their job or because you're too annoying for them to ignore.
> Finally, I agree that there needs to be a better, more clear, approach to
> service dog laws. Personally, I love the idea of having official licenses.
> It may have made this easier for getting a police presence if you could have
> proven you were a legally acknowledged service dog handler.
>
> Charles Hiser
>
>> On Apr 20, 2015, at 10:06 AM, Deanna Lewis via Oagdu <oagdu at nfbnet.org>
>> wrote:
>>
>> Marianne,
>> Thanks! I tried telling the cop that it was a criminal offense, but he
>> would not listen. I'm actually more upset with the cop for not getting
>> involved than I am at the assistant manager! I really think that we should
>> make education a top priority for Oagdu. Police officers need to be aware
>> of the laws protecting handlers and their service dogs.
>> Deanna
>>
>> -----Original Message-----
>> From: Marianne Denning [mailto:marianne at denningweb.com]
>> Sent: Monday, April 20, 2015 9:47 AM
>> To: Deanna Lewis; Ohio Association of Guide Dog Users List
>> Subject: Re: [Oagdu] When and how to file a complaint???
>>
>> First, it is not a civil case.  It is a misdemeanor and the man should be
>> issued a ticket.  That is why having the cards would be so helpful.
>> It explains the law.  I would also call the thrift store today.  I would
>> also contact the police department and demand that the man be charged with
>> a misdemeanor.  If none of that works, I would consider contacting the
>> media. If that doesn't work, let's get a group of people together and
>> picket that store with our dogs.
>>
>>> On 4/20/15, Deanna Lewis via Oagdu <oagdu at nfbnet.org> wrote:
>>> Good morning,
>>> Well, I must say that I am ashamed to not know all the answers on
>>> this...
>>> So, I would like you all to give me some insight on this issue.
>>> I've been a guide dog user for almost 6 years now, and I've had very
>>> few run-ins with people trying to deny me access when travelling with
>>> my guide dog.
>>> Yesterday, my Mom and I were shopping in a thrift store that we visit
>>> fairly often. As we were walking down the first aisle, a gentleman
>>> came up to us and said hello. I could tell that he'd been following
>>> us, so I just knew he was going to say something about my dog.
>>> He came up and told me that they don't allow dogs in there. I told
>>> him that he is a guide dog and showed him the harness, which very
>>> clearly says "Guide Dogs for the Blind". He continued to argue, and I
>>> kept saying that he is a service dog, and that we've come in here
>>> plenty of times before. My Mom threatened to call the police, and the
>>> guy continued to tell us that we could not have the dog in there. He then
>>> mumbled something and walked off.
>>> My Mom called the police and they sent an officer, who was basically
>>> useless since he would not even enter the store and would not get
>>> involved since it was a civil case.
>>> My Mom told me that the guy who approached us was the Assistant
>>> Manager, which makes this even more stupid. Well, we didn't leave.
>>> So, my questions are these:
>>>
>>> 1.       What do you do when the police don't want to get involved?
>>>
>>> 2.       Should I file a complaint, since we weren't physically kicked
>>> out
>>> of the store?
>>>
>>> 3.       What are the proper steps for filing a complaint? Who do I
>>> call?
>>>
>>> I do plan on calling this thrift store's main office and filing a
>>> complaint with them. No one else in the store said anything about my
>>> dog. In fact, they all backed us up, they remember Mr. Pascal very well.
>>> Again, I know I should know all of these answers already, but I just
>>> want to make sure that I think of everything, and don't miss something
>>> important.
>>> Thanks!
>>> Deanna and Mambo
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>> This email was Virus checked by UTM 9. http://www.sophos.com
>>>
>>> Sent from the Clovernook email system
>>
>>
>> --
>> Marianne Denning, TVI, MA
>> Teacher of students who are blind or visually impaired
>> (513) 607-6053
>>
>> --
>> This email was Virus checked by UTM 9. http://www.sophos.com
>> _______________________________________________
>> Oagdu mailing list
>> Oagdu at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/oagdu_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> Oagdu:
>> http://nfbnet.org/mailman/options/oagdu_nfbnet.org/tristar1693%40gmail
>> .com List archives:  http://www.nfbnet.org/pipermail/oagdu_nfbnet.org
>
> _______________________________________________
> Oagdu mailing list
> Oagdu at nfbnet.org
> http://nfbnet.org/mailman/listinfo/oagdu_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> Oagdu:
> http://nfbnet.org/mailman/options/oagdu_nfbnet.org/dlewis%40clovernook.org
> List archives:  http://www.nfbnet.org/pipermail/oagdu_nfbnet.org
>
> --
> This email was Virus checked by UTM 9. http://www.sophos.com
> _______________________________________________
> Oagdu mailing list
> Oagdu at nfbnet.org
> http://nfbnet.org/mailman/listinfo/oagdu_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> Oagdu:
> http://nfbnet.org/mailman/options/oagdu_nfbnet.org/marianne%40denningweb.com
> List archives:  http://www.nfbnet.org/pipermail/oagdu_nfbnet.org
>

-- 
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053