[Ohio-talk] Fw: ATM Testing Project

Mon Apr 4 19:52:03 UTC 2011

Hi Carol,
Waterville is just outside Toledo.
It's still inLucas County.
Colleen Roth

----- Original Message -----
From: Carol Akers <purplecakers at yahoo.com>
To: NFB of Ohio Announcement and Discussion List <ohio-talk at nfbnet.org>
Date: Monday, Apr 4, 2011 10:55:27
Subject: Re: [Ohio-talk] Fw: ATM Testing Project

>
>
> Colleen,
> It seems most are in Cincy, Cleve a couple in Milford, Akron and one in 
> Watertown and C-bus!   They left Toledo out it seems.  
> 
>  
> Carol Akers
>  
>  
> 
> 
> 
> 
> ________________________________
> From: ColleenRoth <n8tnv at att.net>
> To: ohio-talk at nfbnet.org
> Sent: Sun, April 3, 2011 5:55:52 PM
> Subject: Re: [Ohio-talk] Fw: ATM Testing Project
> 
> Hi JW,
> I can't read the Spreadsheet.
> If any of them are in Toledo or surrounding area I will be happy to hel.
> Colleen Roth
> 
> 
> 
> ----- Original Message -----
> From: Dr. JW Smith <jwsmithnfb at frontier.com>
> To: "NFB of Ohio Announcement and Discussion List" <ohio-talk at nfbnet.org>
> Date: Sunday, Apr 3, 2011 10:30:00
> Subject: [Ohio-talk] Fw: ATM Testing Project
> 
> >
> >
> > Colleagues, in the past Jerry percell and Deborah Kendrick have been our main 
> >testers and they will be taking on some of these this time as well gratefully as 
> >far as I'm concerned.
> > 
> > I was wondering if any of you might be interested in being testers of machines 
> >located in your area's as well.
> > 
> > Please let me know as soon as you can.
> > 
> > jw
> > 
> > Dr. J. Webster Smith
> > President National Federation of the Blind of Ohio
> > P.O.BOX 458 Athens, Ohio, 45701-0458
> > Phone Number — 740-592-6326 
> > "Changing What it Means to be Blind"
> > ----- Original Message ----- 
> > From: ATM Test Coordinator 
> > To: jwsmithnfb at frontier.com 
> > Sent: Monday, March 21, 2011 4:19 PM
> > Subject: ATM Testing Project
> > 
> > 
> > Dear Dr. Smith,  
> >  
> > I am working with Ron Gardner on the Cardtronics ATM Testing Project.  Thank 
> >you for your willingness to participate in the ATM Testing Project.  We have 
> >been requested to test eight ATM machines located within your state affiliate.  
> >Attached you will find a list of 20 ATM machines from which you can choose the 
> >required number to test.  The attached document is an excel spreadsheet, and the 
> >name of the city in which each ATM is located is listed in column E.  Please 
> >identify and send me the name and e-mail address of each individual in your 
> >affiliate who will be testing these machines in their geographic area.  
> >
> > 
> > 
> > 
> > Important Instructions:  The instructions on testing the ATM machine and filing 
> >the test report are found bel.  Forward this e-mail which includes 
> >instructions for testing the machines along to them and ask them to e-mail me 
> >with a list of the machines they will be testing so we can ensure that we do not 
> >duplicate machines being tested. If you have questions, you can e-mail Ron 
> >Gardner at rgardner at nfb.org or reply to this e-mail at ATM.testing at gmail.com.  
> >
> >  
> > Following are the general instructions from Ron Gardner regarding the National 
> >Federation of the Blind ATM testing project:
> > 
> > 
> > National Federation of the Blind ATM Testing Project
> > 
> > Welcome to the Cardtronics ATM Testing Project.  Note: This is a general email 
> >providing instructions to all ATM testers.  The purpose of this project is to 
> >test the voice guidance accessibility of at least 135 Cardtronics ATM machines 
> >across the country.  You have been identified by your state affiliate president 
> >as an individual who is willing to test one or more ATM machines and fill out a 
> >web-based form and submit it on line.  If you are willing to locate and test a 
> >particular ATM machine in your area and answer ten yes/no questions and submit 
> >your answers on an online form, please continue reading these instructions.  
> >
> >  
> > What ATM machines are being tested:
> > 
> > There are thousands of Cardtronics ATM machines in the United States.  Attached 
> >you will find information about specific ATM machines located in your area.  
> >This attachment contains the serial number, location, and address for the ATM 
> >machines that are available for you to test in your area.  The questionnaire you 
> >will fill out online after you have tested the ATM machine will require you to 
> >record this specific information into the questionnaire.  (See below)
> >  
> > Dr. Maurer has authorized the payment of $100 per Cardtronics ATM machine 
> >tested.  That is, if the ATM machine is tested and the online form is submitted 
> >properly, $100 will be sent to the affiliate in which the ATM machine is 
> >located.  The affiliate president is encouraged to share this $100 payment with 
> >the individual who actually conducts the ATM test and submits the report.  The 
> >purpose of sharing the $100 payment is to help offset expenses incurred by the 
> >ATM tester.  This $100 per machine payment is limited to the first 135 online 
> >reports received from across the country.  ATM testers are encouraged to conduct 
> >the test and submit the online form as soon as possible so as to be among the 
> >first 135 online reports which are received.  The Web site will track the order 
> >in which the forms are received.  I will notify all presidents when no more 
> >tests are needed or when the required number of tests are received so as not to 
> >incur unnecessary effort.  
> >
> >  
> > People to contact:
> > 
> > Ron Gardner is coordinating this ATM Testing Project.  If you have questions or 
> >problems during any part of the ATM test process, please contact the ATM test 
> >coordinator by either replying to this email or sending a separate email to  
> >atm.testing at gmail.com  Emails you receive for this project should be 
> >identifiable in two ways.  The email will come from ATM Testing Coordinator and 
> >all emails should have the words "ATM Testing Project" in the subject line.
> >  
> > Before leaving to test a machine:
> > 
> > Before leaving to test an ATM machine, you must review this email with specific 
> >instructions about testing the ATM machines in your area and the attached list 
> >of machines with their exact location and serial number.  Remember, we are only 
> >testing Cardtronics ATM machines.  This list contains locations for only those 
> >machines which have been reported as currently accessible.
> >  
> > You will need to have a pair of standard headphones or earbuds and an ATM card 
> >or check card.  In order to test the machine you will also have to have your 
> >Personal Identification Number (PINGG.  It is strongly recommended that you take 
> >notes about the machine being tested to facilitate accurate answers on the 
> >questionnaire. 
> >
> > 
> > You will also need to review the questions you will be asked regarding the 
> >machine.  You can find these questions by logging on to www.nfb.org/atmtest  You 
> >will go to this same website and fill out this same form after conducting the 
> >test.
> >  
> > After locating the ATM machine:
> > 
> > Determine whether there are tactile icon images which help to locate items such 
> >as headphone jack, keypad, and cash dispenser.  Plug your headphones in and 
> >follow the instructions.  You should be given instructions as to how to insert 
> >your ATM or debit card.  For example, you should be told whether the card is 
> >vertical with raised numbers on the left or horizontal with raised numbers up.  
> >Be sure to notice whether the voice guided instructions match the actual layout 
> >of this machine.
> >  
> > You should be given the location of the "enter" key, the "back" key, and the 
> >by cancel" or "end transaction" key.  You will be asked to enter your PIN followed 
> >by the enter key.  The voice guidance should not repeat the numbers you enter.  
> >This helps prevent unauthorized disclosure of your PIN.
> >  
> > It is important that you test the following three functions:  
> > 
> > 1. Are you able to check the balance in your checking and/or savings account?
> > 
> > 2. Are you able to transfer funds and verify the amount being transferred 
> >between accounts?  For example, $25.15 transferred from checking to savings.  
> >Did the voice guidance system verify the amount you entered to be transferred?
> > 
> > 3. Cash withdrawal (you will be charged a small ATM fee for a cash 
> >withdrawalgg.  Does the voice guidance system ask you to confirm the acceptance 
> >of the fee?  
> >
> >  
> > It is important that you test the cash withdrawal function by entering in a 
> >specific dollar amount to be withdrawn.  For example, $20, $40, etc.  Were you 
> >able to determine the amount of cash to be withdrawn?  For example, did the 
> >voice guidance system verify that you entered $20.00 as opposed to $.20 or 
> >$2.00?
> >  
> > After the ATM test:
> > 
> > As soon after the ATM test as possible, go online to www.nfb.org/atmtest  You 
> >can hit the link that says "Skip to main content this page0.  You will need to 
> >fill out the personal information requested.  Your state and date of test 
> >options are drop down choices.  
> >
> >  
> > After entering the test date, you will be asked to enter the ATM identification 
> >information.  It is very important that you enter the specific information you 
> >received in the attachment to this email.  This attachment contains the serial 
> >number, location, and address of one or more ATM machines in your area.  We 
> >strongly recommend that you copy and paste the specific ATM information from 
> >this list into this box on the ATM test questionnaire form.  Caution: You should 
> >only copy and paste the information for one machine per questionnaire.  If you 
> >test more than one machine, you will need to copy and paste the information into 
> >another questionnaire for each ATM machine tested.  
> >
> >  
> > Next, mark either yes or no on each question.  You may need to tab forward and 
> >backward a couple of times to make sure you are marking your yes/no answer 
> >correctly.  
> >
> >  
> > Question 11 is an edit box.  You can enter comments about this specific ATM 
> >machine in this box if you desire.  After verifying that all information on the 
> >form is correct, hit the "submit" button.  You should receive an automated 
> >response indicating that your ATM test questionnaire was received.
> >  
> > Conclusion:
> > 
> > Again, if you have questions, contact the ATM testing coordinator at 
> >atm.testing at gmail.com or Ron Gardner directly at rgardner at nfb.org.  
> >
> >  
> > Thank you for participating in the Cardtronics ATM testing project.  Your 
> >efforts will help the National Federation of the Blind continue to ensure better 
> >access for all blind Americans.  
> >
> > 
> > _______________________________________________
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