[Ohio-talk] Fw: ATM Testing Project
Dr. JW Smith
jwsmithnfb at frontier.com
Tue Apr 5 12:17:29 UTC 2011
Great, go for it.
jw
Dr. J. Webster Smith
President National Federation of the Blind of Ohio
P.O.BOX 458 Athens, Ohio, 45701-0458
Phone Number - 740-592-6326
"Changing What it Means to be Blind"
----- Original Message -----
From: "Sheri Wells-Jensen" <swellsj at bgsu.edu>
To: "NFB of Ohio Announcement and Discussion List" <ohio-talk at nfbnet.org>
Sent: Monday, April 04, 2011 9:22 AM
Subject: Re: [Ohio-talk] Fw: ATM Testing Project
> Hey, J.w.
>
> I can get the Waterville one this weekend if nobody else finds it
> convenient. We'll make it a family field trip.
>
> Sheri W-J
>
>
>
> --
> Dr. Sheri Wells-Jensen
> Assistant Director
> English as a Second Language Program
>
> Associate Professor
> Department of English
>
> 423 East Hall
> Bowling Green State University
>
> (419) 372-8935
>
>
>
>
> -----Original Message-----
> From: ohio-talk-bounces at nfbnet.org [mailto:ohio-talk-bounces at nfbnet.org]
> On Behalf Of Dr. JW Smith
> Sent: Sunday, April 03, 2011 10:19 AM
> To: NFB of Ohio Announcement and Discussion List
> Subject: [Ohio-talk] Fw: ATM Testing Project
>
> Colleagues, in the past Jerry percell and Deborah Kendrick have been our
> main testers and they will be taking on some of these this time as well
> gratefully as far as I'm concerned.
>
> I was wondering if any of you might be interested in being testers of
> machines located in your area's as well.
>
> Please let me know as soon as you can.
>
> jw
>
> Dr. J. Webster Smith
> President National Federation of the Blind of Ohio P.O.BOX 458 Athens,
> Ohio, 45701-0458 Phone Number - 740-592-6326 "Changing What it Means to be
> Blind"
> ----- Original Message -----
> From: ATM Test Coordinator
> To: jwsmithnfb at frontier.com
> Sent: Monday, March 21, 2011 4:19 PM
> Subject: ATM Testing Project
>
>
> Dear Dr. Smith,
>
> I am working with Ron Gardner on the Cardtronics ATM Testing Project.
> Thank you for your willingness to participate in the ATM Testing Project.
> We have been requested to test eight ATM machines located within your
> state affiliate. Attached you will find a list of 20 ATM machines from
> which you can choose the required number to test. The attached document
> is an excel spreadsheet, and the name of the city in which each ATM is
> located is listed in column E. Please identify and send me the name and
> e-mail address of each individual in your affiliate who will be testing
> these machines in their geographic area.
>
>
>
> Important Instructions: The instructions on testing the ATM machine and
> filing the test report are found below. Forward this e-mail which
> includes instructions for testing the machines along to them and ask them
> to e-mail me with a list of the machines they will be testing so we can
> ensure that we do not duplicate machines being tested. If you have
> questions, you can e-mail Ron Gardner at rgardner at nfb.org or reply to this
> e-mail at ATM.testing at gmail.com.
>
> Following are the general instructions from Ron Gardner regarding the
> National Federation of the Blind ATM testing project:
>
>
> National Federation of the Blind ATM Testing Project
>
> Welcome to the Cardtronics ATM Testing Project. Note: This is a general
> email providing instructions to all ATM testers. The purpose of this
> project is to test the voice guidance accessibility of at least 135
> Cardtronics ATM machines across the country. You have been identified by
> your state affiliate president as an individual who is willing to test one
> or more ATM machines and fill out a web-based form and submit it on line.
> If you are willing to locate and test a particular ATM machine in your
> area and answer ten yes/no questions and submit your answers on an online
> form, please continue reading these instructions.
>
> What ATM machines are being tested:
>
> There are thousands of Cardtronics ATM machines in the United States.
> Attached you will find information about specific ATM machines located in
> your area. This attachment contains the serial number, location, and
> address for the ATM machines that are available for you to test in your
> area. The questionnaire you will fill out online after you have tested
> the ATM machine will require you to record this specific information into
> the questionnaire. (See below)
>
> Dr. Maurer has authorized the payment of $100 per Cardtronics ATM machine
> tested. That is, if the ATM machine is tested and the online form is
> submitted properly, $100 will be sent to the affiliate in which the ATM
> machine is located. The affiliate president is encouraged to share this
> $100 payment with the individual who actually conducts the ATM test and
> submits the report. The purpose of sharing the $100 payment is to help
> offset expenses incurred by the ATM tester. This $100 per machine payment
> is limited to the first 135 online reports received from across the
> country. ATM testers are encouraged to conduct the test and submit the
> online form as soon as possible so as to be among the first 135 online
> reports which are received. The Web site will track the order in which
> the forms are received. I will notify all presidents when no more tests
> are needed or when the required number of tests are received so as not to
> incur unnecessary effort.
>
> People to contact:
>
> Ron Gardner is coordinating this ATM Testing Project. If you have
> questions or problems during any part of the ATM test process, please
> contact the ATM test coordinator by either replying to this email or
> sending a separate email to atm.testing at gmail.com Emails you receive
> for this project should be identifiable in two ways. The email will come
> from ATM Testing Coordinator and all emails should have the words "ATM
> Testing Project" in the subject line.
>
> Before leaving to test a machine:
>
> Before leaving to test an ATM machine, you must review this email with
> specific instructions about testing the ATM machines in your area and the
> attached list of machines with their exact location and serial number.
> Remember, we are only testing Cardtronics ATM machines. This list
> contains locations for only those machines which have been reported as
> currently accessible.
>
> You will need to have a pair of standard headphones or earbuds and an ATM
> card or check card. In order to test the machine you will also have to
> have your Personal Identification Number (PIN). It is strongly
> recommended that you take notes about the machine being tested to
> facilitate accurate answers on the questionnaire.
>
> You will also need to review the questions you will be asked regarding the
> machine. You can find these questions by logging on to
> www.nfb.org/atmtest You will go to this same website and fill out this
> same form after conducting the test.
>
> After locating the ATM machine:
>
> Determine whether there are tactile icon images which help to locate items
> such as headphone jack, keypad, and cash dispenser. Plug your headphones
> in and follow the instructions. You should be given instructions as to
> how to insert your ATM or debit card. For example, you should be told
> whether the card is vertical with raised numbers on the left or horizontal
> with raised numbers up. Be sure to notice whether the voice guided
> instructions match the actual layout of this machine.
>
> You should be given the location of the "enter" key, the "back" key, and
> the "cancel" or "end transaction" key. You will be asked to enter your
> PIN followed by the enter key. The voice guidance should not repeat the
> numbers you enter. This helps prevent unauthorized disclosure of your
> PIN.
>
> It is important that you test the following three functions:
>
> 1. Are you able to check the balance in your checking and/or savings
> account?
>
> 2. Are you able to transfer funds and verify the amount being transferred
> between accounts? For example, $25.15 transferred from checking to
> savings. Did the voice guidance system verify the amount you entered to
> be transferred?
>
> 3. Cash withdrawal (you will be charged a small ATM fee for a cash
> withdrawal). Does the voice guidance system ask you to confirm the
> acceptance of the fee?
>
> It is important that you test the cash withdrawal function by entering in
> a specific dollar amount to be withdrawn. For example, $20, $40, etc.
> Were you able to determine the amount of cash to be withdrawn? For
> example, did the voice guidance system verify that you entered $20.00 as
> opposed to $.20 or $2.00?
>
> After the ATM test:
>
> As soon after the ATM test as possible, go online to www.nfb.org/atmtest
> You can hit the link that says "Skip to main content this page". You will
> need to fill out the personal information requested. Your state and date
> of test options are drop down choices.
>
> After entering the test date, you will be asked to enter the ATM
> identification information. It is very important that you enter the
> specific information you received in the attachment to this email. This
> attachment contains the serial number, location, and address of one or
> more ATM machines in your area. We strongly recommend that you copy and
> paste the specific ATM information from this list into this box on the ATM
> test questionnaire form. Caution: You should only copy and paste the
> information for one machine per questionnaire. If you test more than one
> machine, you will need to copy and paste the information into another
> questionnaire for each ATM machine tested.
>
> Next, mark either yes or no on each question. You may need to tab forward
> and backward a couple of times to make sure you are marking your yes/no
> answer correctly.
>
> Question 11 is an edit box. You can enter comments about this specific
> ATM machine in this box if you desire. After verifying that all
> information on the form is correct, hit the "submit" button. You should
> receive an automated response indicating that your ATM test questionnaire
> was received.
>
> Conclusion:
>
> Again, if you have questions, contact the ATM testing coordinator at
> atm.testing at gmail.com or Ron Gardner directly at rgardner at nfb.org.
>
> Thank you for participating in the Cardtronics ATM testing project. Your
> efforts will help the National Federation of the Blind continue to ensure
> better access for all blind Americans.
>
>
>
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