[Ohio-talk] Another view - I don't have it in for any airline

Tue Nov 19 17:17:03 UTC 2013

 Hello Deborah,
I think your article was right on target. Sometimes people get so upset that they can't be very rational when dealing with difficult people.
Maybe this flight attendant was apraid of dogs and was uncomfortable with the dogs head or paws sticking out from under the seat.
If this was the case maybe that person could have traded with another attendant and worked another part of the plane.
It wasn't fair for Mr. Rizzi to be treated the way he was but how did he handle the situation.
I understand that dogs would get restless in a cramped space and I just wonder why the dog couldn't have been allowed to walk up and down the aisle with Mr. Rizzi handling the dog.
Let's be honest, some handlers did not do a good job with their dogs.
They do not monitor the dog and even let it wander around when it should be under control.
I am sure dogs need to be worked regularly to keep their skills sharp.
Recently I encountered a blind person with a Guide dog who told the dog to lie down seven times before the dog did what it was supposed to do.
This was in a restaurant. Either the dog needs some retraining or the blind person does not take the dog to restaurants very often.
This is a rarity but I do believe Guide Dogs need to work on a regular basis.
I also think dogs should be kept closer to the handler when at a Convention.
Not everyone appreciates your dog as much as you do.
This goes for any situation where you have your dog in public.
I really would appreciate it if people would think about how they handle their dogs.
I certainly feel that everyone who wishes to use a Guide Dog should have the rights that go along with this use. I also think that they should have the responsibility of caring for their dogs, cleaning up after them, keeping them off of other people's feet, not allowing them to get in other people's person space, etc.
It is hard when employees are not on the same page.
I am sure that some education is necessary.
I hate to say this but two of the dogs which were not very well behaved were from Pilot Dogs.
Colleen Roth

----- Original Message -----
From: Marianne Denning <marianne at denningweb.com>
To: NFB of Ohio Announcement and Discussion List <ohio-talk at nfbnet.org>
Date: Sunday, November 17, 2013 2:03 pm
Subject: Re: [Ohio-talk] Another view — I don't have it in for any airline

>
>
> Deborah, it was a very good article.  I hope your trip to Florida goes
> well.  Are you flying through Philadelphia or Charlotte?  As you can
> tell, I have used U.S. Airways a few times.On 11/17/13, Deborah
> Kendrick <dkkendrick at earthlink.net> wrote:
> > Since the whole airline situation has everyone talking, I thought I'd share
> > my newspaper column, in today's Columbus Dispatch, with you all.  You could
> > go read it yourself, but I am pasting it here, courtesy of NFB NEWSLINE.
> > Would love to hear what you think of my spin on the situation.
> >
> > Deborah Kendrick commentary: Common sense can smooth out a flight. Sunday
> > November 17, 2013 6:58 AM At first, I admit, I paid attention to the story
> > only because I had just booked my flight to Florida for Thanksgiving and
> > had
> > found the procrastinator's lowest fare to be on an airline I've never
> > patronized: U.S. Airways. A story combining U.S. Airways and "guide dog" in
> > its lead naturally garnered my attention. Albert Rizzi and his dog, Doxy,
> > were kicked off a U.S. Airways flight from Philadelphia to Long Island on
> > Wednesday night. The flight was delayed. Maybe you've been there — everyone
> > cramped in their tiny spaces, sitting on the tarmac, waiting for the plane
> > to just take off already. Guide dogs are typically extremely well trained,
> > but they are living creatures, after all, and this one was apparently
> > restless after an hour and a half. The flight attendant told Rizzi to get
> > his dog completely under the seat. When he couldn't do that, she called
> > security, the plane returned to the gate, and the man-dog team were
> > escorted
> > off the plane. What made the story noteworthy was the reaction of the
> > remaining 30-some passengers. Removing Rizzi from the plane was absurd and
> > uncalled for, many passengers protested. The pilot came out of the cockpit
> > and pronounced the flight cancelled. In a powerful act of solidarity, the
> > passengers followed Rizzi and Doxy, many of them then taking the bus back
> > to
> > Long Island rather than booking another flight. Email lists and Facebook
> > pages have been buzzing with the outrage and support of guide-dog users and
> > general empathizers. Everyone has a story. And most of the stories
> > represent
> > a simple lack of communication and common sense. The problem is not so much
> > that there aren't regulations in place. There are. The problem is that each
> > airline and airport employee — whether working security, curbside check-in,
> > or serving coffee to the squished human cargo — has a tendency to interpret
> > rules in line with his or her own personal biases. Here are just a few of
> > my
> > own experiences when flying with dogs: I have been told while going through
> > security that I cannot touch my dog until we have both been inspected. I
> > have been told while going through security that I must touch my dog until
> > we have both been inspected. I have been told that I absolutely can not sit
> > in a bulkhead row. I have been told that I must sit in a bulkhead row and
> > nowhere else. I could go on, but you get the gist. Each of these "rules"
> > has
> > been stated with absolute conviction and authority by the employee involved
> > and, luckily for me, I have dissuaded them of their convictions through
> > good, old-fashioned conversation and explanation. No doubt I have been very
> > fortunate. I have never been kicked off a plane. In fact, I've often
> > received unexpected treats because some other human loves cute canines.
> > Gate
> > agents have generously given me a seat with an unoc'cup'ied one beside it
> > so
> > my dog can stretch out. Flight attendants have been known to move me to
> > first class because they like Labradors. And fellow passengers have begged
> > to mind my dog while I go to the rest room at the back of the plane. I have
> > had several guide dogs over time — ranging from 46 to 86 pounds, including
> > a
> > German Shepherd, a few golden retrievers, both black and yellow labs. And
> > I've flown more times than I can possibly count. What I've learned is that
> > every person using a service animal develops a personal style for handling
> > the traveling-with-dog situation. Some dogs fits easily under a seat, and
> > some don't. Some sleep through anything, while others are a bit more prone
> > to anxiety. These are humans and dogs we are talking about here. Living
> > beings simply are never going to be as compliant or predictable as
> > inanimate
> > objects. If other airlines — indeed, other businesses of all types — want
> > to
> > avoid being the center of similarly unpopular headlines, here's all you
> > need
> > to do. Test your employees for common sense from time to time. And require
> > that anyone dealing with customers has a certain measure of respect for
> > other humans — even ones who use dogs to guide them on and off the plane.
> > Albert Rizzi's fellow passengers clearly possessed that kind of respect for
> > a fellow human. Maybe U.S. Airways should hire some of them. Deborah
> > Kendrick is a Cincinnati writer and advocate for people with disabilities.
> > dkkendrick at earthlink.net This article is provided to you as a courtesy of
> > NFB-NEWSLINER Online for your sole use. The content of this E-mail is
> > protected under copyright law, and is not to be distributed in any manner
> > to
> > others; infringement of our non-dissemination agreement is strictly
> > prohibited. Allowing someone to have access to this material is in
> > violation
> > of the Terms of Use agreement that you electronically signed when you
> > signed
> > up for NFB-NEWSLINER Online. Please do not forward this E-mail or its
> > attachments to any other person or disseminate it in any manner. Thank you.
> > The NFB-NEWSLINER Team.
> >
> > -----Original Message-----
> > From: Ohio-talk [mailto:ohio-talk-bounces at nfbnet.org] On Behalf Of Dawn
> > Sent: Saturday, November 16, 2013 8:18 PM
> > To: 'Ationfb of Ohio Announcement and Discussion List'
> > Subject: Re: [Ohio-talk] I don't have it in for any airline
> >
> > Hello  I am laughing   this is so funny  everyone  have a blessed day  and
> > thank God for the N F B  and all the wonderfull people  who are members
> >
> > -----Original Message-----
> > From: Ohio-talk [mailto:ohio-talk-bounces at nfbnet.org] On Behalf Of COLLEEN
> > ROTH
> > Sent: Saturday, November 16, 2013 7:36 PM
> > To: ohio-talk at nfbnet.org
> > Subject: Re: [Ohio-talk] I don't have it in for any airline
> >
> > Well if Wanda has been an NFB Member for 188 years she was definitely
> > pre-NFB.
> > Happy 73rd Birday, NFB.
> > We were formed in Wilke-Barre November 16, 1940.
> > Go have some yummy to celebrate.
> > Colleen Roth
> >
> >
> >
> > ----- Original Message -----
> > From: Marianne Denning <marianne at denningweb.com>
> > To: NFB of Ohio Announcement and Discussion List <ohio-talk at nfbnet.org>
> > Date: Friday, November 15, 2013 10:51 am
> > Subject: Re: [Ohio-talk] I don't have it in for any airline
> >
> >>
> >>
> >> Wanda, you don't look as old as you must be if you have been an NFB
> >> member for 188 years.  (smile)
> >>
> >> On 11/16/13, Wanda Sloan <wsloan118 at roadrunner.com> wrote:
> >> > I agree.  I have been a NFB member for over 188 years and this issue
> >> > with the Guide Dogs has always been a topic of aggravation for the
> >> > blind
> > users.
> >> > On going education is very necessary.
> >> >
> >> > -----Original Message-----
> >> > From: Ohio-talk [mailto:ohio-talk-bounces at nfbnet.org] On Behalf Of
> >> > Marianne Denning
> >> > Sent: Thursday, November 14, 2013 12:09 PM
> >> > To: NFB of Ohio Announcement and Discussion List
> >> > Subject: Re: [Ohio-talk] I don't have it in for any airline
> >> >
> >> > Cheryl, we did that several years ago in Cincinnati, excuse me,
> >> > Greater Cincinnati Northern Kentucky Airport.  I think it is ongoing
> >> > education that needs to happen.  Great idea!
> >> >
> >> > On 11/14/13, Cheryl Fields <cherylelaine1957 at gmail.com> wrote:
> >> >> Mary Ann,
> >> >>
> >> >> Some years ago I had a dog and I never had a problem traveling, by
> >> >> air or bus. The majority of my problems were with people and their
> >> >> cars, smiles, my dog was big and they always wanted him to get in
> >> >> the back seat.
> >> >> Do you think we should have some guide dog users and wheel chair
> >> >> users schedule some conversations with local administration of
> >> >> airlines to offer some education for their employees? This could be
> >> >> helpful and get directly to the problems.So many airline employees
> >> >> move from city to city, once educated they can spread the word and
> >> >> learn about the nfb.
> >> >>
> >> >> Blessings,
> >> >> cheryl
> >> >>
> >> >> On 11/14/13, Marianne Denning <marianne at denningweb.com> wrote:
> >> >>> Please don't think I hate any airline.  It looks like there is a
> >> >>> pattern developing at U.S. Airways and that is of concern.
> >> >>>
> >> >>>
> >> >>> Marianne Denning, TVI, MA
> >> >>> Teacher of students who are blind or visually impaired
> >> >>> (513) 607-6053
> >> >>>
> >> >>> _______________________________________________
> >> >>> Ohio-talk mailing list
> >> >>> Ohio-talk at nfbnet.org
> >> >>> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> >> >>> To unsubscribe, change your list options or get your account info
> >> >>> for
> >> >>> Ohio-talk:
> >> >>> http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/cherylelain
> >> >>> e19
> >> >>> 57%40gmail.com
> >> >>>
> >> >>
> >> >>
> >> >>
> >> >> Peace
> >> >>
> >> >> _______________________________________________
> >> >> Ohio-talk mailing list
> >> >> Ohio-talk at nfbnet.org
> >> >> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> >> >> To unsubscribe, change your list options or get your account info
> >> >> for
> >> >> Ohio-talk:
> >> >> http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/marianne%40d
> >> >> enn
> >> >> ingweb.com
> >> >>
> >> >
> >> >
> >> >
> >> > Marianne Denning, TVI, MA
> >> > Teacher of students who are blind or visually impaired
> >> > (513) 607-6053
> >> >
> >> > _______________________________________________
> >> > Ohio-talk mailing list
> >> > Ohio-talk at nfbnet.org
> >> > http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> >> > To unsubscribe, change your list options or get your account info
> >> > for
> >> > Ohio-talk:
> >> > http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/wsloan118%40r
> >> > oadrunne
> >> > r.com
> >> >
> >> >
> >> > _______________________________________________
> >> > Ohio-talk mailing list
> >> > Ohio-talk at nfbnet.org
> >> > http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> >> > To unsubscribe, change your list options or get your account info
> >> > for
> >> > Ohio-talk:
> >> > http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/marianne%40de
> >> > nningweb.com
> >> >
> >>
> >>
> >>
> >> Marianne Denning, TVI, MA
> >> Teacher of students who are blind or visually impaired
> >> (513) 607-6053
> >>
> >> _______________________________________________
> >> Ohio-talk mailing list
> >> Ohio-talk at nfbnet.org
> >> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> >> To unsubscribe, change your list options or get your account info for
> > Ohio-talk:
> >> http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/n8tnv%40att.net
> >
> >
> >
> > _______________________________________________
> > Ohio-talk mailing list
> > Ohio-talk at nfbnet.org
> > http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> > To unsubscribe, change your list options or get your account info for
> > Ohio-talk:
> > http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/dkkendrick%40earthlin
> > k.net
> >
> >
> > _______________________________________________
> > Ohio-talk mailing list
> > Ohio-talk at nfbnet.org
> > http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> > To unsubscribe, change your list options or get your account info for
> > Ohio-talk:
> > http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/marianne%40denningweb.com
> >
> 
> 
> — 
> Marianne Denning, TVI, MA
> Teacher of students who are blind or visually impaired
> (513) 607-6053
> 
> _______________________________________________
> Ohio-talk mailing list
> Ohio-talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for Ohio-talk:
> http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/n8tnv%40att.net