[Ohio-talk] Picking and choosing battles

[Barbara Pierce]

They will never know they have let you down if you don’t register your frustration. They have no idea that you could have produced your own copy if you had gotten a response
 to your efforts to get in touch with them. You can be understanding, but I think you need to point out how they could improve their efforts to be responsive. They are clearly trying, and they deserve feedback.
Thay’s my view,
Barbara
Barbara Pierce
President Emerita
National Federation of the Blind of Ohio
bpierce at oberlin.net
440-774-8077

On Nov 7, 2014, at 8:06 AM, Kaiti Shelton via Ohio-talk <ohio-talk at nfbnet.org> wrote:

> 
> 
> Hi all, 
> 
> I am at the American Music Therapy Association National Conference. When I went two years ago, I didn't know that I could receive accommodations. Paula Jordan advised me to ask for a Braille agenda and guide services so I can make sure to get where I want to go without missing a session to walk around the hotel. I did these things when I registered online, but I couldn't get AMTA to return calls about it. I just found out that AMTA doesn't braille agendas, but they do have large print and a web-based app. 
> 
> The app does work, but having the agenda in Braille would be so much more convenient. At the least, I would have embossed the agenda or put it on my notetaker myself had they responded to me in advance. Needless to say, I'm wondering if I should try to get AMTA to improve on this, or just suck it up. 
> 
> Thoughts? Suggestions?
> Kaiti
> 
> 
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