[Ohio-talk] Recent Greyhound Experience

[Cheryl Fields]

Robert, this is great news. I have not tried the site lately but,
probably will in the next few days.
I have a funny story... on my return trip  a couple of weeks ago, I
was late of course getting to the Columbus station. Running into the
station where quite a few of the employees know me and are used to my
tardiness. I was approached by security and hustled to the bus.
Another lady followed closely and claimed to be blind and demanded
seating in the front of the bus. No one moved and the driver asked me
if I knew her,lol! I shook my head no so she was seated mid way the
bus. Well, the bus just sat there and about 10 mins later another
woman was husseled onto the bus and seated next to me in the front
passenger seat. As she approached, the driver says to me, here comes
another one and I know she is really blind. Do you know her? I shookm
my head no and chuckle...
My seat mate and I rode all the way to Cleveland in silence and when
the bus pulled off of the highway she began to use her I phone. So, I
started a conversation with her and guess what? I did know her,lol!
We had a really good laugh and decided to coordinate our next trip and
take advantage of companion fares...

I am also receiving lots of discount coupons from Greyhound, have not
been able to use any of them yet, still trying, HA,HA, HA Safe travels
during the Holidays!



On 12/13/16, Robert Spangler via Ohio-Talk <ohio-talk at nfbnet.org> wrote:
> Hello everyone:
>
> I just booked a trip on Greyhound and thought that I would share my
> experience.  The web site has improved tremendously.  In fact, my last
> couple of booking experiences went pretty smoothly.  This time, though, I
> did experience a few things that were kind of confusing.
>
> It was not immediately apparent to me where the controls were to enter my
> credit card information.  I went into my screen reader's forms mode (I use
> NVDA) and found it after tabbing around the window.  Since I couldn't
> initially find the credit card controls, I pressed the pay button, thinking
> that maybe I entered that information on the next page.
>
> There were a couple other areas that were unclear.  For instance, on the
> list of trip options, NVDA reports each line as an expandable item.
> Instead
> of feeling standard, I felt like I had to poke around a bit to understand
> how to interact with the site.  On the first page, I was looking for the
> option to add another passenger.  I found something that reported as,
> "Application Collapsed."  I pressed enter and the desired options appeared;
> however, only by guessing did I know that this was the correct item.
>
> Overall, though, this is a massive improvement and I commend Greyhound for
> their progress.  I hope that we continue to have a working relationship
> with
> Greyhound so that they can continue improving their online services.
>
> Thanks,
> Robert
>
> --
> Robert Spangler
> Secretary, Miami Valley Chapter of the National Federation of the Blind of
> Ohio Spangler.robert at gmail.com
>
>
>
>
>
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-- 
Wishing You All the Best,

Cheryl E. Fields


A man has made at least a start on discovering the meaning of human
life when he plants shade trees under which he knows full well he will
never sit.
--D. Elton Trueblood