[Ohio-talk] Fw: Aira Explorer presenting presentation at CVG

[Sheri Albers]

Nice job ‘Lisa

Best Regards,
Sheri Albers
513-886-8697
Sheri.albers87 at gmail.com

> On Mar 9, 2019, at 2:14 AM, Lisa Hall via Ohio-Talk <ohio-talk at nfbnet.org> wrote:
> 
> Hi everyone,
> 
> I was going through emails I wrote last night and discover that I use the wrong email that it was coming from. The good news is access zone for CVG/Northern Kentucky International Airport is working. I spent about at least 90 minutes visiting CVG and talking to several team members from Public Relations and Customer Service Management teams and answering questions about Aira. I had to get a general information on how they found out about Aira. I'm glad they are in partnership with the blindness community in some way. In other words, they are serious about making airports a more friendlier place to be when changing planes or visiting Cincinnati and surrounding areas. I encourage them to contact my employer Clovernook Center for the Blind after they showed their business card they have in braille. They were getting their business card in braille from Canada and I told them that Clovernook can give them a better price to produce them locally. I even told them that we have personnel in-house that can check to make sure it is accurate. We'll see what happens next week.
> 
> Read on for the previous post I posted earlier.
> 
> Sincerely,
> 
> Lisa Hall, an Aira Explorer
> Cincinnati, Ohio
> 
> Forwarded message:
> 
> From: Lisa Hall <lisahall at samobile.net>
> to: cinci-nfb at nfbnet.org, ohio-talk at nfbnet.org, aira at groups.io, aira at groups.io
> Subject: Aira Explorer presenting presentation at CVG
> Date: Fri, 08 Mar 2019 02:25:38 -0500
> 
> Hi everyone,
> 
> I am happy to announce that today March 8, 2019 at 10 A.M. at
> CVG/Northern Kentucky International Airport, I will be representing
> Aira on location doing a demonstration of Aira services at the airport.
> I have been busy resolving issues with my Horizon glasses and Horizon
> Samsung controller and on March 6, 2019, I had a serious issue that my
> controller could not connect to Aira server for some reason. I called
> Aira on my iPhone and spent a long time with technicians to resolve the
> problem. After spending several minutes and possibly a few hours, 2
> technicians of Aira tried their best to resolve the problem. It was
> decided to issue me a replacement unit to resolve this problem.  It was
> shipped overnight to me by FedEx paid for by Aira at Clovernook Center
> for the Blind where I work and I was able to update my account with
> Customer Care and technical support Aira staff. After that, I was on
> the road again.  I worked on connecting my Aftershotz headset to the
> horizon Samsung j7 phone with Bluetooth on using Chloe. I tried to get
> it paired but the Samsung phone would go to sleep before getting my
> headset paired. I ended up calling technical support and one of the
> guys was able to get it going without going through Chloe and it worked.
> It's amazing how share screen works on the backend of things. I have
> been an Aira explorer since August 8, 2017 and I love being able to get
> things done in a timely manner on my own time and schedule.  I have
> used all of the glasses we had for Explorers: Google glass (first
> generation), Austria glasses (2nd generation), and now the Horizon
> glasses. I have used 2 Mifi hotspots with Austria and Google Glass
> within 1 year. In September 2018 I finally received the Horizon glasses
> and Horizon phone since then. With time I have gone through 3 Horizon
> glasses and this is my second phone controller. We'll see how long this
> will last. Now I am ready to do my presentation and talking to media
> about our services that we offer to our Aira explorers.
> 
> Let's hope that snow does not interfere with our travels.
> 
> I will let you know if I get a copy of the press release of this announcement.
> 
> Thanks in advance.
> 
> Sincerely,
> 
> Lisa Hall, National Federation of the Blind of Ohio, NFB of Cincinnati,
> & Aira Explorer
> 
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