[Ohio-Talk] Shopping

[Eric Duffy]

Richard,

Your approach is right on Target. We can quote the law all we want, but the way we are going to change public perceptions is by being active and visible in the community. There are times when we might request assistance, but that is true for everyone. The people we see at customer service desks in stores are requesting assistance. Their requests might be different from ours, but many people are asking for shopping assistance. No they are not asking for someone to walk through the store with them, but in many cases they are requesting help finding something.

Eric


> On Dec 22, 2024, at 1:45 PM, Richard Payne via Ohio-Talk <ohio-talk at nfbnet.org> wrote:
> 
> 
> I remembered that a post on the list talked about shopping and getting assistance.
> Well yesterday I took a chance and went to a new store to buy food and the young lady at the counter said they were very short handed.
> Normally when I go into the store the staff are very familiar   with me, and I get great help.
> They called a person who said he was the store supervisor and asked didn’t someone drop me off after telling him yes, he repeated that they were short of staff.
> I asked him his name again and proceeded to tell him that I needed assistance to shop. He asked what I was shopping for and where was my list.
> This was a random shopping trip, so no list and I wanted to see what sales were running.
> He told me he could point out items and offered to tell me which way to go to find the product.
> The funny thing is that I said to him if you are a supervisor were you up to date with the law and he said yes.
> Well, my response was direct then you know that the law requires you to assist me with shopping I could feel his mood changing.
> then, he wrote down some items and ran around to get those items that I could think of off the top of my head. When he returned with a limited amount of the items, I insisted that he take me around the store which he did.
> He helped me to go through the line and outside where I could get my ride. The man came back out and gave me the direct number to the location and said if I wanted to call ahead the next time he would make sure someone would be available I shook his hand and said thanks.
> I may call but probably not because even if I just walk in it will be my intent to educate them and make the store aware of how to assist us.
> 
> Richard Payne, President National Federation of the Blind of Ohio
> 937/829/3368
> Rchpay7 at gmail.com <mailto:Rchpay7 at gmail.com>
> www.nfbohio.org <http://www.nfbohio.org/>
> The National Federation of the Blind advances the lives of its members and all blind people in the United States. We know that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. Our collective power, determination, and diversity achieve the aspirations of all blind people.
> 
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