[Perform-talk] What are we going to do about this issue?
Kenlawrence124 at aol.com
Kenlawrence124 at aol.com
Thu Oct 29 22:55:40 UTC 2009
Hi folks that's great work. CD baby was accessible till a few months ago.
I would say all of you should send this issue to _cdbaby at cdbaby.com_
(mailto:cdbaby at cdbaby.com) . This message is being copyed to them and they will
see all three of today's digest since AOL no longer lets you select your
text only. Your right nou participating in the site won't do any good it
won't change the inaccessibility issue, it just passes the problem to someone
else. So, Since CD baby is getting this too, Let me tell all of you who I
had reviewed in the passed. These are all the performers we Won't find
because we're blind. In addition to the NFB performing arts CD and Lisa's
CD, I've reviewed All three albums by Laura Berman, visit her at
_www.lauraberman_ (http://www.lauraberman) music.com Three by Amy Allison,
_www.amyallisonmusic.com_ (http://www.amyallisonmusic.com) Two by NJ singer Kathy
Phillips _www.kathyphillips.com_ (http://www.kathyphillips.com) Two by Lisa
Berstein, _www.lisabmusic.com_ (http://www.lisabmusic.com) Detroit hard
rockers Broadzilla _www.broadzilla.net_ (http://www.broadzilla.net) although
that site is in need of an update huh? British hard rockers
Girlschool.co.uk Two by Cindy bullens _www.therefugeesmusic.com_
(http://www.therefugeesmusic.com) or _www.cindybullens.com_ (http://www.cindybullens.com) four by
Kelly Richey, _www.kellyrichey.com_ (http://www.kellyrichey.com) and two
by laura Veirs, _www.lauraveirs.com_ (http://www.lauraveirs.com) That's
just a starters. Go to those sites and support them that way because even if
CD baby won't support the blind and looks at us as second class, the
artists need us. In a way, even though they're not blind, they are independent
artists who might as well be federationests. I hope folks sign up to the
mailing lists of all artists and I know they'd love to know a fan passed them
on to more fans. Several of the artists I've reviewed and contacted have
given to the imagine fund for our marches.
I pledge to participate actively in the efforts of the national federation
of the blind to achieve equality, opportunity, and security for the blind;
to support the policies and programs of the federation; and abide by it's
constitution.
In a message dated 10/29/2009 1:07:28 P.M. Eastern Daylight Time,
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Today's Topics:
1. Re: Whatare we going to do about this issue? (David Dunphy)
2. Re: Whatare we going to do about this issue? (Moria)
3. Performing Arts of California (Dennis H.R. Sumlin)
----------------------------------------------------------------------
Message: 1
Date: Wed, 28 Oct 2009 14:14:54 -0400
From: "David Dunphy" <djdrocks4ever at gmail.com>
Subject: Re: [Perform-talk] Whatare we going to do about this issue?
To: "Performing Arts Division list" <perform-talk at nfbnet.org>
Message-ID: <EAC15C69449244CCAB3942CA475F3E61 at TheDoubleD>
Content-Type: text/plain; format=flowed; charset="iso-8859-1";
reply-type=original
I don't think it's an absolute crock of you know what. I think it's an
absolute crock of shit!
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Message: 2
Date: Wed, 28 Oct 2009 15:55:34 -0400
From: "Moria" <morningglow at verizon.net>
Subject: Re: [Perform-talk] Whatare we going to do about this issue?
To: "'Performing Arts Division list'" <perform-talk at nfbnet.org>
Message-ID: <0KS800GVSQ1EK9P7 at vms173003.mailsrvcs.net>
Content-Type: text/plain; charset=us-ascii
Guess what? Apparently, not only can't you preview the songs, you can't
buy
the CD either.
On September 5 I went to the CD Baby site and tried to purchase Lisa
Ostrow's album "Unconditional". I couldn't preview the songs. Based on
the
reviews, and because I used to know Lisa and want to support her project, I
decided to buy the CD anyway. When I pressed enter on the "buy CD" button,
nothing happened. I went to the "Contact us" link and sent them an email.
I promptly got a form response which said they might be slower than usual
in
responding because of their new launch. I thought the new launch must be
part of the problem; something that was accessible before had been made
inaccessible. I never received a follow-up email.
This past Saturday I returned to the site, but got the same results. So on
Monday afternoon I called and had a long talk with someone in customer
service. I wanted to make sure the problem wasn't just my computer or my
understanding of the site. With the rep on the phone, I once again went to
Lisa's album page and tried to preview the songs and to buy the CD. I
could
do neither. The rep also told me that Lisa's page looked like it was set
up
incorrectly. (I thought this might have to do with the access problem as
well, and highly doubt it was any fault of Lisa's.) So I looked up another
CD which I'd been wanting to purchase, and tried to preview the songs and
buy that CD. The results were the same. I couldn't even distinguish
between the songs which had preview samples and the one which the rep told
me did not. And with JAWS, the setup of the other group's page seemd to me
to be the same as the setup of Lisa's page, so the differences must have
all
been visual.
Throughout the conversation, the rep was courteous and trying to be
helpful,
but obviously couldn't solve the problem. She said she'd pass the
information on to someone. In the end, I ordered both the CDs from her.
After reading Marion's post, I rather wish I'd waited; I guess consumerism
got the better of me.
This situation is particularly infuriating because CD Baby used to be very
accessible. It worked well, and didn't seem to need a makeover. The
customer service rep told me there have been other problems with the new
design: apparently people are trying to pay for their CDs and getting
thrown
back to a previous page. I wonder what "improvements" they were trying to
incorporate?
I find the email Ken received insulting. It really does relegate us to the
status of second-class customers. I doubt we're a large enough market to
affect them with a boycott, though. What they need now is a lot of free
publicity. I'll do whatever I can to help.
Masha Sten-Clanton
-----Original Message-----
From: perform-talk-bounces at nfbnet.org
[mailto:perform-talk-bounces at nfbnet.org] On Behalf Of Marion & Martin
Sent: Wednesday, October 28, 2009 12:55 PM
To: Performing Arts Division list
Subject: Re: [Perform-talk] Whatare we going to do about this issue?
Ken,
One thing I can do is to inform CDBaby that my plans to sell my music on
their website are on hold until such time as my blind consumers and I can
independently navigate the site! Consumers are what drive any business, so
we need to get as many people as possible to cooperate by not purchasing
from CDBaby and/or pulling their products from their catalogue.
Fraternally yours,
Marion
----- Original Message -----
From: <Kenlawrence124 at aol.com>
To: <gui-talk at nfbnet.org>
Cc: <perform-talk at nfbnet.org>
Sent: Wednesday, October 28, 2009 12:35 PM
Subject: [Perform-talk] Whatare we going to do about this issue?
> Hello friends Sorry for a cross posting, but I think this is important
> both
> to the access of the net, and to the musicians on the PAD list. I
> recently got an email from a electronic/dance group called Girls on
film
> stating
> that the new release is available on CD baby. I went to CD baby and
> found
> that blind users can no longer preview what they buy on CD baby. Yeah
> that
> right sound in sight contributers blind can no longer hear samples before
> buying. Below is a message along with my original to CD baby alerting
> them
> to this. The cop out here is a cop out and I got the same thing from
> Pandora. It seems to me that the lie that it costs to much to make a
site
> accessible won't cut it. So my friends what are we going to do to help
> Kevin
> Reeves and all the blind people who until now at least depended on the
> discover music tag on CD baby? We sure can't discover music if we can't
> sample
> it Huh? Tell me if you think this is an absolute crock of you know
what.
>
> Hello Ken,
> I'm sorry our update removed the functional use for our blind customers.
> Our programmers
> are all in house and are looking forward to making it more friendly to
> the
> blind.
> Unfortunately, there are a few other programming issues they need to
> finish first.
> Take care,
> Joel
> -CD Baby
> In Reply To:
> Hello, My name is Ken, and I'm blind and am very disappointed that you
> have changed
> your page. Today I wanted to post a review of a CD by Girls on Film
> called Mental
> inage and I found that I can see the times of the songs, and a bunch of
> check boxes,
> and the place to review but according to one of the members the preview
> button is
> now a flash application. This likely means the blind user can no longer
> preview
> CDs before buying since Flash can't be read by a screen reader. So for
> now the reviews
> of Ken Lawrence of national federation of the blind won't be appearing
on
> the site
> unless I hear the music elsewhere. I'm sorry It's not something you've
> done on purpose,
> but you should consider who is on the net and who is able to access your
> site. In
> future why not consult with the federation? We have a web certification
> program
> and we'll give you all you need to make your site accessible for the
> blind. Give
> them a call at 1-410-659-9314 between 8:30 and 5:00 eastern time and
take
> the Tech
> answer line on the prompt. We'll give you all the help you need for the
> blind.
> The Crackerjack staff at our tech center have gotten me out of a few
> pickles already
> Huh?
> I pledge to participate actively in the efforts of the national
> federation
> of the
> blind to achieve equality, opportunity, and security for the blind; to
> support the
> policies and programs of the federation; and abide by it's constitution.
>
>
> I pledge to participate actively in the efforts of the national
> federation
> of the blind to achieve equality, opportunity, and security for the
> blind;
> to support the policies and programs of the federation; and abide by
it's
> constitution.
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------------------------------
Message: 3
Date: Thu, 29 Oct 2009 04:34:21 -0400
From: "Dennis H.R. Sumlin" <DHolston at nyc.rr.com>
Subject: [Perform-talk] Performing Arts of California
To: "Performing Arts Division list" <perform-talk at nfbnet.org>
Message-ID: <005301ca5872$9f70b440$ea0d4142 at dennis>
Content-Type: text/plain; charset="iso-8859-1"
Hello all.
In recent weeks, a great development has been happening with the
performing arts division. The interest in the mission of the division has grown to
the point that there are efforts to establish state divisions of the
performing arts. Currently, 2 states are pursuing such a move. This message is
about California. There are a few people who are trying to set up this
division in the state and need your help. If anybody knows people who live
in California, and would like to help out or join such a division, please
get in touch with Darian Smith from the bay area. His email is
dsmithnfb at gmail.com
Please help this effort as it will allow the mission of the division to
assist blind entertainers even more.
The other state that is making such a move is Georgia. Derrick Tuff from
the Atlanta area is writing the proposal to submit to the Georgia state
president.
Thanks to all who are part of this effort and please spread the word, and
maybe other states will make the same move.
Please post this to other lists as well.
********
Dennis Sumlin Holston.
President: Performing Arts Division of the National Federation of the
Blind.
(347) 875-7469
http://www.padnfb.org
President: Westchester chapter of New York State.
Artist Recruitment Specialist: The Visionary Media Company
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