[Perform-talk] What are we going to do about this issue?
Beth
thebluesisloose at gmail.com
Fri Oct 30 00:36:40 UTC 2009
Wow. I have reviewed and posted my reviews on the music talk list.
But if CD Baby is like this, will other websites be like this?
Looking at this thread makes me wonder what will happen.
Beth
On 10/29/09, Kenlawrence124 at aol.com <Kenlawrence124 at aol.com> wrote:
> Hi folks that's great work. CD baby was accessible till a few months ago.
> I would say all of you should send this issue to _cdbaby at cdbaby.com_
> (mailto:cdbaby at cdbaby.com) . This message is being copyed to them and they
> will
> see all three of today's digest since AOL no longer lets you select your
> text only. Your right nou participating in the site won't do any good it
> won't change the inaccessibility issue, it just passes the problem to
> someone
> else. So, Since CD baby is getting this too, Let me tell all of you who I
> had reviewed in the passed. These are all the performers we Won't find
> because we're blind. In addition to the NFB performing arts CD and Lisa's
> CD, I've reviewed All three albums by Laura Berman, visit her at
> _www.lauraberman_ (http://www.lauraberman) music.com Three by Amy Allison,
> _www.amyallisonmusic.com_ (http://www.amyallisonmusic.com) Two by NJ
> singer Kathy
> Phillips _www.kathyphillips.com_ (http://www.kathyphillips.com) Two by Lisa
>
> Berstein, _www.lisabmusic.com_ (http://www.lisabmusic.com) Detroit hard
> rockers Broadzilla _www.broadzilla.net_ (http://www.broadzilla.net)
> although
> that site is in need of an update huh? British hard rockers
> Girlschool.co.uk Two by Cindy bullens _www.therefugeesmusic.com_
> (http://www.therefugeesmusic.com) or _www.cindybullens.com_
> (http://www.cindybullens.com) four by
> Kelly Richey, _www.kellyrichey.com_ (http://www.kellyrichey.com) and two
> by laura Veirs, _www.lauraveirs.com_ (http://www.lauraveirs.com) That's
> just a starters. Go to those sites and support them that way because even
> if
> CD baby won't support the blind and looks at us as second class, the
> artists need us. In a way, even though they're not blind, they are
> independent
> artists who might as well be federationests. I hope folks sign up to the
> mailing lists of all artists and I know they'd love to know a fan passed
> them
> on to more fans. Several of the artists I've reviewed and contacted have
> given to the imagine fund for our marches.
>
> I pledge to participate actively in the efforts of the national federation
> of the blind to achieve equality, opportunity, and security for the blind;
> to support the policies and programs of the federation; and abide by it's
> constitution.
>
>
> In a message dated 10/29/2009 1:07:28 P.M. Eastern Daylight Time,
> perform-talk-request at nfbnet.org writes:
>
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> Today's Topics:
>
> 1. Re: Whatare we going to do about this issue? (David Dunphy)
> 2. Re: Whatare we going to do about this issue? (Moria)
> 3. Performing Arts of California (Dennis H.R. Sumlin)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 28 Oct 2009 14:14:54 -0400
> From: "David Dunphy" <djdrocks4ever at gmail.com>
> Subject: Re: [Perform-talk] Whatare we going to do about this issue?
> To: "Performing Arts Division list" <perform-talk at nfbnet.org>
> Message-ID: <EAC15C69449244CCAB3942CA475F3E61 at TheDoubleD>
> Content-Type: text/plain; format=flowed; charset="iso-8859-1";
> reply-type=original
>
> I don't think it's an absolute crock of you know what. I think it's an
> absolute crock of shit!
>
>
> __________ Information from ESET NOD32 Antivirus, version of virus
> signature database 4552 (20091028) __________
>
> The message was checked by ESET NOD32 Antivirus.
>
> http://www.eset.com
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>
>
>
>
>
> ------------------------------
>
> Message: 2
> Date: Wed, 28 Oct 2009 15:55:34 -0400
> From: "Moria" <morningglow at verizon.net>
> Subject: Re: [Perform-talk] Whatare we going to do about this issue?
> To: "'Performing Arts Division list'" <perform-talk at nfbnet.org>
> Message-ID: <0KS800GVSQ1EK9P7 at vms173003.mailsrvcs.net>
> Content-Type: text/plain; charset=us-ascii
>
> Guess what? Apparently, not only can't you preview the songs, you can't
> buy
> the CD either.
>
> On September 5 I went to the CD Baby site and tried to purchase Lisa
> Ostrow's album "Unconditional". I couldn't preview the songs. Based on
> the
> reviews, and because I used to know Lisa and want to support her project, I
> decided to buy the CD anyway. When I pressed enter on the "buy CD" button,
> nothing happened. I went to the "Contact us" link and sent them an email.
> I promptly got a form response which said they might be slower than usual
> in
> responding because of their new launch. I thought the new launch must be
> part of the problem; something that was accessible before had been made
> inaccessible. I never received a follow-up email.
>
> This past Saturday I returned to the site, but got the same results. So on
> Monday afternoon I called and had a long talk with someone in customer
> service. I wanted to make sure the problem wasn't just my computer or my
> understanding of the site. With the rep on the phone, I once again went to
> Lisa's album page and tried to preview the songs and to buy the CD. I
> could
> do neither. The rep also told me that Lisa's page looked like it was set
> up
> incorrectly. (I thought this might have to do with the access problem as
> well, and highly doubt it was any fault of Lisa's.) So I looked up another
> CD which I'd been wanting to purchase, and tried to preview the songs and
> buy that CD. The results were the same. I couldn't even distinguish
> between the songs which had preview samples and the one which the rep told
> me did not. And with JAWS, the setup of the other group's page seemd to me
> to be the same as the setup of Lisa's page, so the differences must have
> all
> been visual.
>
> Throughout the conversation, the rep was courteous and trying to be
> helpful,
> but obviously couldn't solve the problem. She said she'd pass the
> information on to someone. In the end, I ordered both the CDs from her.
> After reading Marion's post, I rather wish I'd waited; I guess consumerism
> got the better of me.
>
> This situation is particularly infuriating because CD Baby used to be very
> accessible. It worked well, and didn't seem to need a makeover. The
> customer service rep told me there have been other problems with the new
> design: apparently people are trying to pay for their CDs and getting
> thrown
> back to a previous page. I wonder what "improvements" they were trying to
> incorporate?
>
> I find the email Ken received insulting. It really does relegate us to the
> status of second-class customers. I doubt we're a large enough market to
> affect them with a boycott, though. What they need now is a lot of free
> publicity. I'll do whatever I can to help.
>
> Masha Sten-Clanton
>
>
>
>
> -----Original Message-----
> From: perform-talk-bounces at nfbnet.org
> [mailto:perform-talk-bounces at nfbnet.org] On Behalf Of Marion & Martin
> Sent: Wednesday, October 28, 2009 12:55 PM
> To: Performing Arts Division list
> Subject: Re: [Perform-talk] Whatare we going to do about this issue?
>
> Ken,
> One thing I can do is to inform CDBaby that my plans to sell my music on
> their website are on hold until such time as my blind consumers and I can
> independently navigate the site! Consumers are what drive any business, so
> we need to get as many people as possible to cooperate by not purchasing
> from CDBaby and/or pulling their products from their catalogue.
>
> Fraternally yours,
> Marion
>
>
> ----- Original Message -----
> From: <Kenlawrence124 at aol.com>
> To: <gui-talk at nfbnet.org>
> Cc: <perform-talk at nfbnet.org>
> Sent: Wednesday, October 28, 2009 12:35 PM
> Subject: [Perform-talk] Whatare we going to do about this issue?
>
>
>> Hello friends Sorry for a cross posting, but I think this is important
>> both
>> to the access of the net, and to the musicians on the PAD list. I
>> recently got an email from a electronic/dance group called Girls on
> film
>> stating
>> that the new release is available on CD baby. I went to CD baby and
>> found
>> that blind users can no longer preview what they buy on CD baby. Yeah
>> that
>> right sound in sight contributers blind can no longer hear samples before
>> buying. Below is a message along with my original to CD baby alerting
>> them
>> to this. The cop out here is a cop out and I got the same thing from
>> Pandora. It seems to me that the lie that it costs to much to make a
> site
>> accessible won't cut it. So my friends what are we going to do to help
>> Kevin
>> Reeves and all the blind people who until now at least depended on the
>> discover music tag on CD baby? We sure can't discover music if we can't
>> sample
>> it Huh? Tell me if you think this is an absolute crock of you know
> what.
>>
>> Hello Ken,
>> I'm sorry our update removed the functional use for our blind customers.
>> Our programmers
>> are all in house and are looking forward to making it more friendly to
>> the
>> blind.
>> Unfortunately, there are a few other programming issues they need to
>> finish first.
>> Take care,
>> Joel
>> -CD Baby
>> In Reply To:
>> Hello, My name is Ken, and I'm blind and am very disappointed that you
>> have changed
>> your page. Today I wanted to post a review of a CD by Girls on Film
>> called Mental
>> inage and I found that I can see the times of the songs, and a bunch of
>> check boxes,
>> and the place to review but according to one of the members the preview
>> button is
>> now a flash application. This likely means the blind user can no longer
>> preview
>> CDs before buying since Flash can't be read by a screen reader. So for
>> now the reviews
>> of Ken Lawrence of national federation of the blind won't be appearing
> on
>> the site
>> unless I hear the music elsewhere. I'm sorry It's not something you've
>> done on purpose,
>> but you should consider who is on the net and who is able to access your
>> site. In
>> future why not consult with the federation? We have a web certification
>> program
>> and we'll give you all you need to make your site accessible for the
>> blind. Give
>> them a call at 1-410-659-9314 between 8:30 and 5:00 eastern time and
> take
>> the Tech
>> answer line on the prompt. We'll give you all the help you need for the
>> blind.
>> The Crackerjack staff at our tech center have gotten me out of a few
>> pickles already
>> Huh?
>> I pledge to participate actively in the efforts of the national
>> federation
>> of the
>> blind to achieve equality, opportunity, and security for the blind; to
>> support the
>> policies and programs of the federation; and abide by it's constitution.
>>
>>
>> I pledge to participate actively in the efforts of the national
>> federation
>> of the blind to achieve equality, opportunity, and security for the
>> blind;
>> to support the policies and programs of the federation; and abide by
> it's
>> constitution.
>> _______________________________________________
>> Perform-talk mailing list
>> Perform-talk at nfbnet.org
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>> Perform-talk:
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>
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> ------------------------------
>
> Message: 3
> Date: Thu, 29 Oct 2009 04:34:21 -0400
> From: "Dennis H.R. Sumlin" <DHolston at nyc.rr.com>
> Subject: [Perform-talk] Performing Arts of California
> To: "Performing Arts Division list" <perform-talk at nfbnet.org>
> Message-ID: <005301ca5872$9f70b440$ea0d4142 at dennis>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hello all.
> In recent weeks, a great development has been happening with the
> performing arts division. The interest in the mission of the division has
> grown to
> the point that there are efforts to establish state divisions of the
> performing arts. Currently, 2 states are pursuing such a move. This
> message is
> about California. There are a few people who are trying to set up this
> division in the state and need your help. If anybody knows people who live
> in California, and would like to help out or join such a division, please
> get in touch with Darian Smith from the bay area. His email is
> dsmithnfb at gmail.com
> Please help this effort as it will allow the mission of the division to
> assist blind entertainers even more.
>
> The other state that is making such a move is Georgia. Derrick Tuff from
> the Atlanta area is writing the proposal to submit to the Georgia state
> president.
>
> Thanks to all who are part of this effort and please spread the word, and
> maybe other states will make the same move.
> Please post this to other lists as well.
>
>
> ********
> Dennis Sumlin Holston.
> President: Performing Arts Division of the National Federation of the
> Blind.
> (347) 875-7469
> http://www.padnfb.org
> President: Westchester chapter of New York State.
> Artist Recruitment Specialist: The Visionary Media Company
>
>
>
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