[Promotion-technology] In Yet Another Pickle

[Susan Tabor]

Hi, Steve:

It's the Juliet. Thanks!--Susan

-----Original Message-----
From: promotion-technology-bounces at nfbnet.org
[mailto:promotion-technology-bounces at nfbnet.org] On Behalf Of Steve Jacobson
Sent: Wednesday, December 16, 2009 8:44 AM
To: Committee on the Promotion, Evaluation and Advancement of Technology
Subject: Re: [Promotion-technology] In Yet Another Pickle

Many of Enablings printers have sets of settings from which one can choose
and one has to pick a group of settings as the default.  I am wondering if
the defult may 
have changed so that settings are not being lost but are defaulting to
something that is conflicting with Duxbury settings.  On my Romeo, there is
a plastic piece that 
must be placed over the embosser bar and weighs the paper down just before
it goes under the bar.  If this piece is not in place or is placed
incorrectly, the paper 
out indicator goes off.  It is really hard to be sure what is happening
remotely.  I am not real clear, though, If she is talking about the Juliette
or the Blazer.

Best regards,

Steve Jacobson

On Wed, 16 Dec 2009 09:09:34 -0500 (EST), lras at sprynet.com wrote:

>I didn't follow this whole thread.

>If you have Duxbury 10.6 or 10.7, it can send escape sequences to your
embosser, after you have selected the embosser and some page size parameters
in the 
Duxbury program.

>Enabling Technologies should be able to walk you through the process (over
the phone) of telling your embosser to recognize escape sequences and then
save 
the setting.  It might not be necessary to send the embosser back for a
vacation in Florida.
>-- Lloyd Rasmussen

>-----Original Message-----
>>From: Gary Wunder <gwunder at earthlink.net>
>>Sent: Dec 16, 2009 8:34 AM
>>To: "Committee on the Promotion, Evaluation and Advancement of Technology"
<promotion-technology at nfbnet.org>
>>Subject: Re: [Promotion-technology] In Yet Another Pickle
>>
>>Hi Susan. Escape sequences let you send commands to your printer that you 
>>would normally enter from its keyboard. An escape sequence essentially
says 
>>"What follows is something you are supposed to set rather than something
you 
>>need to put on paper." So, for example, if every time you turned off your 
>>printer and turned it back on again, it had forgotten your paper size,
left 
>>and right margin, number of lines per page, whether or not you wanted text

>>wrapped or printed as is, then you could start each session by sending it 
>>those codes.
>>
>>Again, I suspect your printer needs to go back to enabling for a good look

>>and a fix. These settings are usually a "set once and forget" kind of
thing. 
>>For me it is too often a "set once and then forget how to set it again."
>>
>>Gary
>>
>>----- Original Message ----- 
>>From: "Susan Tabor" <souljourner at sbcglobal.net>
>>To: "'Committee on the Promotion, Evaluation and Advancement of
Technology'" 
>><promotion-technology at nfbnet.org>
>>Sent: Tuesday, December 15, 2009 7:40 PM
>>Subject: Re: [Promotion-technology] In Yet Another Pickle
>>
>>
>>> Hi, Gary:
>>>
>>> Thank you so much for this information! What are escape sequences?
>>>
>>> Routinely I lose all settings pertaining to all margin settings and I 
>>> think
>>> number of lines per page. Any help you can give would be appreciated. If

>>> you
>>> would like to write me off-line and if it's OK to contact you by phone
>>> during the day, we could set a time to work on this. Thanks so much,
Gary!
>>> Cheers,
>>> Susan
>>>
>>> P.S.:  I need to appologize to all of you for the whiney tone of my
email
>>> last night. I was tvery tired and very frustrated and probably shouldn't
>>> have written it then but also knew I really needed to.
>>>
>>> -----Original Message-----
>>> From: promotion-technology-bounces at nfbnet.org
>>> [mailto:promotion-technology-bounces at nfbnet.org] On Behalf Of Gary
Wunder
>>> Sent: Tuesday, December 15, 2009 7:32 AM
>>> To: Committee on the Promotion, Evaluation and Advancement of Technology
>>> Subject: Re: [Promotion-technology] In Yet Another Pickle
>>>
>>> It sounds like the embosser not retaining its settings is definitely a
>>> hardware problem. There are ways, using what are called escape sequences

>>> to
>>> send these commands you need such as margins, single or double sided
>>> embossing, and printer speed to the embosser each time you turn it on,
but
>>> they'd take a bit of programming. I may be able to help if you can tell
me
>>> what settings constantly are lost, but again I think there is a hardware
>>> problem if you are exiting the setting change menu with the command to 
>>> save
>>> the settings.
>>>
>>> Gary
>>>
>>>
>>> ----- Original Message ----- 
>>> From: "Susan Tabor" <souljourner at sbcglobal.net>
>>> To: "'Committee on the Promotion, Evaluation and Advancement of 
>>> Technology'"
>>>
>>> <promotion-technology at nfbnet.org>
>>> Sent: Monday, December 14, 2009 11:16 PM
>>> Subject: [Promotion-technology] In Yet Another Pickle
>>>
>>>
>>>> Hi, listers:
>>>>
>>>>
>>>>
>>>> It's me again! If it's seeming like I'm in perpetual distress, well,
>>>> that's
>>>> the way it is sometimes!
>>>>
>>>>
>>>>
>>>> This problem has a history but I'll try and make it as brief as
possible.
>>>> For brailling we use Duxbury and a Juliet Pro and I have a
Braille-Blazer
>>>> on
>>>> my desk. We got the printer 4 years ago or so and after we'd had it 
>>>> nearly
>>>
>>>> a
>>>> year it finally was set up by our IT people.
>>>>
>>>>
>>>>
>>>> I have had constant problems with the printer. It doesn't seem to hold 
>>>> its
>>>> settings and always wants to default to having like no margins. It also
>>>> does
>>>> a lot of stopping in the middle of the page and telling me it's out of
>>>> paper, which is a lie.
>>>>
>>>>
>>>>
>>>> Our IT people say of my plight that they "can't replicate it." "Thank 
>>>> you;
>>>> very helpful I said to myself)
>>>>
>>>>
>>>>
>>>> I have talked to both the Juliet people and the Duxbury people. Duxbury

>>>> is
>>>> very good about giving me new settings to try, which work sometimes and
>>>> sometimes they don't and they never are retained by the Juliet. Then I
>>>> hear
>>>> the hardware people saying it's a software problem and the softwear 
>>>> people
>>>> saying it's a hardwear problem. I am about to pull my hair out, and I 
>>>> have
>>>> been told it's up to me to figure out and my figuring it out is a big 
>>>> part
>>>> of my job performance, if you know what I mean. This job has changed a 
>>>> lot
>>>> when I was hired. Technology is not my strong suit. I am ready to pull
my
>>>> hair out! (Sorry, but I'm reeeeeeeeeally frustrated!) I thought IT
people
>>>> were supposed to teach staff how to do things.
>>>>
>>>>
>>>>
>>>> Any thoughts on what I can do or who I can talk with to get the goods
on
>>>> GOOD, and I mean Good, training would be appreciated. Thanks in advance
>>>> for
>>>> all your help! You all have been a tremendous help to me already, and 
>>>> have
>>>> been empathic and all of that good stuff. I really appreciate it!
>>>>
>>>> All the Best,
>>>>
>>>> Susan
>>>>
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>>>>
>>>
>>>
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>>
>>
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