[Rehab] Fwd: Beyond Vision Seeks Experienced Customer Service Representative for Our Assembly/Packaging and Machine Shop!!

ddavis at blindinc.org ddavis at blindinc.org
Mon Aug 26 19:44:44 UTC 2019



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Begin forwarded message:

> From: Sarah Heesen <sheesen at beyondvision.com>
> Date: August 26, 2019 at 12:14:24 PM CDT
> Cc: Sarah Heesen <sheesen at beyondvision.com>
> Subject: Beyond Vision Seeks Experienced Customer Service Representative for Our Assembly/Packaging and Machine Shop!!
> 
> Hello, Friends and Family of Beyond Vision,
>  
> We are looking for a Customer Service Representative for our Machine Shop and Assembly and Packaging departments! This is a full-time, 40-hour/week position in Milwaukee, Wisconsin. This position cannot telecommute, but we would help with relocation costs for the right out-of-state candidate.
>  
> This is one for someone with an excellent customer service background and great computing/screen reader or magnifier skills (if applicable). Someone who is detail-oriented, who values thorough and frequent communication to all stakeholders/departments, who is a team player, and who thrives on exceeding customer expectations. This person is driven and can work effectively in a fast-paced, communication-rich environment with people of many personality types. And most importantly, this person enjoys working in and contributing to a culture of teamwork, optimism, celebration of the achievements of others, and working toward increasing employment opportunities and upward mobility for people who are blind or visually impaired.
>  
> Thank you all for raising awareness of this newly-created position! The job posting with application instructions is below and I can forward a more detailed description upon request!
>  
>  
> Customer Service Representative
> Manufacturing
>  
> You will not find another organization more passionate about its Mission and culture.  If you share these passions, we’d like to hear from you.  Beyond Vision is a social enterprise located in Milwaukee, Wisconsin.  Our Mission is to create employment and upward mobility for and with people who are blind or visually impaired.  Our growth has led to the creation of a Customer Service Representative position in our Manufacturing area.  This professional will build effective relationships with existing manufacturing customers. This includes providing responsive, timely, and professional communication with our customers.  The person will work closely with production, shipping/receiving, accounting, sales/marketing, and procurement to resolve issues regarding customer questions or concerns.
> 
> We Require:
> 
> ·         Mission-focus to the job and a passion for delighting customers.
> ·         2-5 years of higher-level customer service.  Preferably in manufacturing.  
> ·         High school diploma or equivalent.
> ·         Excellent interpersonal skills and the ability to build strong working relationships. 
> ·         Detail-oriented.  Successful track record of working with technical information. 
> ·         Strong computer skills.  Experience working efficiently with an ERP, CRM, customer portals., Excel, and Outlook. 
> ·         Excellent problem-solving skills.  Ability to find the root cause of a problem and work with others to resolve.
>  
> We offer:
> 
> Competitive compensation and great benefits package.
> A culture that values delighting our customers, constant improvement, and fun!
> The over-arching mission of creating and promoting quality jobs for people who are blind or visually impaired.
> Send a resume, cover letter, and salary requirements to: jobs at beyondvision.com
> Learn more about Beyond Vision at www.beyondvision.com
> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
>  
>  
> Many thanks,
>  
> Sarah Heesen
> Talent Acquisition Coordinator
> 5316 West State St.
> Milwaukee, Wisconsin 53208
> Tel: (414) 758-2737 (direct)
> Fax: (262) 439-5865 (confidential)
>      mailto:SHEESEN at BEYONDVISION.COM
> 
> Website   l   E-News Archive   l   LinkedIn   l   Twitter   l   Facebook   l   YouTube   l   Donate
>  
> Beyond Vision is enriching the lives of Americans who are blind…through the dignity of work valued by customers and the community.
>  
>  
>  



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