[Rehab] Electronic signatures and AWARE database

[Deborah Allen]

Hello, 
I am a VRC with a general caseload in Idaho. I have been using Aware for seven years. 
This year it seems to have more glitches than usual. I am currently using it with Chrome. 

Internet explorer does not seem to resolve the glitches. We have not implemented the version with electronic signatures yet. 

There can be tricky legal considerations with electronic signatures, especially with releases. I am curious to know how that has been resolved. 

Some of the issues I have encountered have been difficulty getting A case note to save after entering finish, difficulty reading some case notes even though text is in the case note, and difficulty reading PDFs that are generated in Aware. I have more trouble with reading and PDFs in the attachments than I used to in earlier versions, too. 

I use Jaws, and I have the most current version. I have also changed settings in JAWS, Adobe, and aware as suggested. Thank you for bringing up this topicG

Sent from my iPhone

> On Oct 10, 2020, at 7:50 PM, Melissa Kane via Rehab <rehab at nfbnet.org> wrote:
> 
> We use aware and use Internet explorer. They have not yet told us that Internet explorer will not be supported any longer. I did try using aware with Chrome, but the pop-up messages that you have to click OK on as you move through the case or not read. I have not tried Microsoft edge yet.
> 
> Melissa Kane
> First Vice President National Federation of the Blind of Missouri
> Vice President National Federation of the Blind of Jefferson City
> Sent from my iPhone
> 
>> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab <rehab at nfbnet.org> wrote:
>> 
>> Hi Listers,
>> 
>> I am a rehabilitation counselor in Maryland.  I am writing with two
>> questions. First, have any of you worked out how you will create and use
>> electronic signatures? Font signatures are not acceptable in my agency. We
>> have new rules put in place since COVID that require electronic signatures.
>> Second, do any of you use AWARE as your case management system? I know that
>> Alliance is not going to support Internet Explorer (which is what we are
>> still using) after November. Several JAWS users are going to be testing
>> various browsers in a couple of weeks to see which one we will switch to. I
>> am wondering what browsers you are using, and some of the pitfalls and
>> advantages you are encountering with various browsers. I look forward to
>> your responses. Thanks in advance for your help. 
>> 
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