[Rehab] [EXT] RE: Electronic signatures and AWARE database

Sun Oct 11 22:45:00 UTC 2020

Hi, Judy:

Maryland's team is on the program to present on other topics during the conference. I'm pretty sure they'll be attending the electronic signature sessions.

Thank you,

Daphne A. Mitchell, MRC, CRC, LRC, NCUEB
Manager, VR Program
NM Commission for the Blind
2200 Yale Blvd, SE
Albuquerque, NM 87106
Phone: (505) 383-2253
Toll Free (in state only): 1-888-513-7958, Ext. 32253
Fax: (505) 841-8850
Email: Daphne.Mitchell at state.nm.us<mailto:Daphne.Mitchell at state.nm.us>
Agency website: www.cfb.state.nm.us<http://www.cfb.state.nm.us>

This email may contain confidential or privileged information meant only for the intended recipient.  Any use, distribution, copying, or disclosure by any other person is strictly prohibited.  If you have received this email in error, please notify the sender immediately and delete all copies of this email and any accompanying attachments.

From: Judy Rasmussen [mailto:judyras at sprynet.com]
Sent: Sunday, October 11, 2020 3:05 PM
To: 'Rehabilitation Counselor Mailing List' <rehab at nfbnet.org>
Cc: Mitchell, Daphne, CFB <Daphne.Mitchell at state.nm.us>
Subject: [EXT] RE: [Rehab] Electronic signatures and AWARE database

Hi all,
Thanks so much for responding to my message so promptly. I will find out
when the conferences are with alliance so the people who need to attend do
so. Starting October 20, several JAWS users in our agency will be testing
AWARE with FireFox, Edge and Krome. I did some testing with FireFox and
found the pop-up boxes prevented me from creating case letters, or printing
anything for that matter. Our agency has reported the issue of being able to
read case notes, planned services, etc. to Alliance. I will google electric
pad and see what I come up with. If I could buy something that worked, I
would do it. Teleworking has only made these situations more difficult.
----Original Message-----
From: Rehab <rehab-bounces at nfbnet.org<mailto:rehab-bounces at nfbnet.org>> On Behalf Of Mitchell, Daphne, CFB
via Rehab
Sent: Sunday, October 11, 2020 1:52 PM
To: rehab at nfbnet.org<mailto:rehab at nfbnet.org>
Cc: Mitchell, Daphne, CFB <Daphne.Mitchell at state.nm.us<mailto:Daphne.Mitchell at state.nm.us>>
Subject: Re: [Rehab] Electronic signatures and AWARE database

Good morning, everyone:

Alliance is hosting the GetAwareLive conference throughout October. They
will have two sessions on electronic signatures with Aware - (1) DocuSign
and (2) AwareSign. Hopefully, your agencies Aware managers will attend those
sessions to provide feedback to leadership on policy guiding collecting
electronic signatures.

I have transitioned to using Microsoft Edge and Internet Explorer to
navigate Aware. There are slight differences in how Aware behaves in each
browser. I've been using Aware with IE since 2009, and so I'm allowing
myself some grace with the frustrations of navigating the Aware environment
with Edge.

Deborah,

Yes! Screen reader users are experiencing the errors in Aware mentioned in
your message. Please make sure your IT department creates a ticket with
Alliance, each time the errors occur. We've been experiencing the errors for
approximately a year. When our I.T. and I speak with Alliance technicians,
they advise us that no one else has alerted them to the errors. As you know,
a VR Counselor or others working in Aware can lose hours of time recreating
case management documents when Aware doesn't save. I'm sure you've figured
it out, but I instruct my VRCs to create all documents in Word and then
transfer to Aware. Hopefully, Alliance will get to the root of the software
errors soon.

Thank you,

Daphne A. Mitchell, MRC, CRC, LRC, NCUEB Manager, VR Program NM Commission
for the Blind
2200 Yale Blvd, SE
Albuquerque, NM 87106
Phone: (505) 383-2253
Toll Free (in state only): 1-888-513-7958, Ext. 32253
Fax: (505) 841-8850
Email: Daphne.Mitchell at state.nm.us<mailto:Daphne.Mitchell at state.nm.us<mailto:Daphne.Mitchell at state.nm.us%3cmailto:Daphne.Mitchell at state.nm.us>>
Agency website: www.cfb.state.nm.us<http://www.cfb.state.nm.us><http://www.cfb.state.nm.us<http://www.cfb.state.nm.us>>

This email may contain confidential or privileged information meant only for
the intended recipient. Any use, distribution, copying, or disclosure by
any other person is strictly prohibited. If you have received this email in
error, please notify the sender immediately and delete all copies of this
email and any accompanying attachments.

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Sent: Sunday, October 11, 2020 6:00 AM
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Subject: [EXT] Rehab Digest, Vol 171, Issue 8

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Today's Topics:

1. Electronic signatures and AWARE database (Judy Rasmussen) 2. Re:
Electronic signatures and AWARE database (Grace Pires) 3. Re: Electronic
signatures and AWARE database (Melissa Kane) 4. Re: Electronic signatures
and AWARE database (Deborah Allen) 5. Re: Electronic signatures and AWARE
database (Justin Williams) 6. Re: Electronic signatures and AWARE database
(Justin Williams) 7. Re: Electronic signatures and AWARE database (Justin
Williams)

----------------------------------------------------------------------

Message: 1
Date: Sat, 10 Oct 2020 20:34:04 -0400
From: "Judy Rasmussen" <judyras at sprynet.com<mailto:judyras at sprynet.com<mailto:judyras at sprynet.com%3cmailto:judyras at sprynet.com>>>
To: <rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Subject: [Rehab] Electronic signatures and AWARE database
Message-ID:
<001301d69f66$39680fd0$ac382f70$@sprynet.com<mailto:001301d69f66$39680fd0$ac
382f70$@sprynet.com<mailto:001301d69f66$39680fd0$ac382f70$@sprynet.com%3cmailto:001301d69f66$39680fd0$ac%0b382f70$@sprynet.com>>>
Content-Type: text/plain; charset="us-ascii"

Hi Listers,

I am a rehabilitation counselor in Maryland. I am writing with two
questions. First, have any of you worked out how you will create and use
electronic signatures? Font signatures are not acceptable in my agency. We
have new rules put in place since COVID that require electronic signatures.
Second, do any of you use AWARE as your case management system? I know that
Alliance is not going to support Internet Explorer (which is what we are
still using) after November. Several JAWS users are going to be testing
various browsers in a couple of weeks to see which one we will switch to. I
am wondering what browsers you are using, and some of the pitfalls and
advantages you are encountering with various browsers. I look forward to
your responses. Thanks in advance for your help.

------------------------------

Message: 2
Date: Sat, 10 Oct 2020 20:42:14 -0400
From: "Grace Pires" <silvara at cox.net<mailto:silvara at cox.net<mailto:silvara at cox.net%3cmailto:silvara at cox.net>>>
To: "'Rehabilitation Counselor Mailing List'"
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database
Message-ID:
<008c01d69f67$5e9b6b20$1bd24160$@cox.net<mailto:008c01d69f67$5e9b6b20$1bd241
60$@cox.net<mailto:008c01d69f67$5e9b6b20$1bd24160$@cox.net%3cmailto:008c01d69f67$5e9b6b20$1bd241%0b60$@cox.net>>>
Content-Type: text/plain; charset="us-ascii"

My agency is promoting Adobe to request signatures. I have trouble
submitting a signature with Jaws. However, I don't think I can request a
signature using Jaws. I will be testing it further next week. I have used
docusign to sign documents and it very accessible with Jaws. but I don't
know how accessible it from preparation side. I'd be interested to hear what
other agencies are doing as well.

Grace
-----Original Message-----
From: Rehab <rehab-bounces at nfbnet.org<mailto:rehab-bounces at nfbnet.org<mailto:rehab-bounces at nfbnet.org%3cmailto:rehab-bounces at nfbnet.org>>> On
Behalf Of Judy Rasmussen via Rehab
Sent: Saturday, October 10, 2020 8:34 PM
To: rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>
Cc: Judy Rasmussen <judyras at sprynet.com<mailto:judyras at sprynet.com<mailto:judyras at sprynet.com%3cmailto:judyras at sprynet.com>>>
Subject: [Rehab] Electronic signatures and AWARE database

Hi Listers,

I am a rehabilitation counselor in Maryland. I am writing with two
questions. First, have any of you worked out how you will create and use
electronic signatures? Font signatures are not acceptable in my agency. We
have new rules put in place since COVID that require electronic signatures.
Second, do any of you use AWARE as your case management system? I know that
Alliance is not going to support Internet Explorer (which is what we are
still using) after November. Several JAWS users are going to be testing
various browsers in a couple of weeks to see which one we will switch to. I
am wondering what browsers you are using, and some of the pitfalls and
advantages you are encountering with various browsers. I look forward to
your responses. Thanks in advance for your help.

_______________________________________________
Rehab mailing list
Rehab at nfbnet.org<mailto:Rehab at nfbnet.org<mailto:Rehab at nfbnet.org%3cmailto:Rehab at nfbnet.org>>
http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org><http://nfbnet.org/mailma<http://nfbnet.org/mailma>
n/listinfo/rehab_nfbnet.org>
To unsubscribe, change your list options or get your account info for Rehab:
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bnet.org/mailman/options/rehab_nfbnet.org/silvara at cox.net<mailto:bnet.org/mailman/options/rehab_nfbnet.org/silvara at cox.net>>

------------------------------

Message: 3
Date: Sat, 10 Oct 2020 20:49:16 -0500
From: Melissa Kane <mdsmith32811 at gmail.com<mailto:mdsmith32811 at gmail.com<mailto:mdsmith32811 at gmail.com%3cmailto:mdsmith32811 at gmail.com>>>
To: Rehabilitation Counselor Mailing List
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database
Message-ID:
<D147E082-1830-4661-AF30-72FE4189B5C7 at gmail.com<mailto:D147E082-1830-4661-AF
30-72FE4189B5C7 at gmail.com<mailto:D147E082-1830-4661-AF30-72FE4189B5C7 at gmail.com%3cmailto:D147E082-1830-4661-AF%0b30-72FE4189B5C7 at gmail.com>>>
Content-Type: text/plain; charset=utf-8

We use aware and use Internet explorer. They have not yet told us that
Internet explorer will not be supported any longer. I did try using aware
with Chrome, but the pop-up messages that you have to click OK on as you
move through the case or not read. I have not tried Microsoft edge yet.

Melissa Kane
First Vice President National Federation of the Blind of Missouri Vice
President National Federation of the Blind of Jefferson City Sent from my
iPhone

> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>> wrote:
>
> ?Hi Listers,
>
> I am a rehabilitation counselor in Maryland. I am writing with two
> questions. First, have any of you worked out how you will create and
> use electronic signatures? Font signatures are not acceptable in my
> agency. We have new rules put in place since COVID that require electronic
signatures.
> Second, do any of you use AWARE as your case management system? I know
> that Alliance is not going to support Internet Explorer (which is what
> we are still using) after November. Several JAWS users are going to be
> testing various browsers in a couple of weeks to see which one we will
> switch to. I am wondering what browsers you are using, and some of the
> pitfalls and advantages you are encountering with various browsers. I
> look forward to your responses. Thanks in advance for your help.
>
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org<mailto:Rehab at nfbnet.org%3cmailto:Rehab at nfbnet.org>>
> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org><http://nfbnet.org/<http://nfbnet.org>
> mailman/listinfo/rehab_nfbnet.org>
> To unsubscribe, change your list options or get your account info for
Rehab:
> http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gmail<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gmail>.
> com<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gm<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gm>
> ail.com<http://ail.com>>

------------------------------

Message: 4
Date: Sat, 10 Oct 2020 20:15:50 -0600
From: Deborah Allen <fasterwalker at gmail.com<mailto:fasterwalker at gmail.com<mailto:fasterwalker at gmail.com%3cmailto:fasterwalker at gmail.com>>>
To: Rehabilitation Counselor Mailing List
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database
Message-ID:
<22AD79FC-8F7D-47CA-99E2-D89F354AEBDE at gmail.com<mailto:22AD79FC-8F7D-47CA-99
E2-D89F354AEBDE at gmail.com<mailto:22AD79FC-8F7D-47CA-99E2-D89F354AEBDE at gmail.com%3cmailto:22AD79FC-8F7D-47CA-99%0bE2-D89F354AEBDE at gmail.com>>>
Content-Type: text/plain; charset=utf-8

Hello,
I am a VRC with a general caseload in Idaho. I have been using Aware for
seven years.
This year it seems to have more glitches than usual. I am currently using it
with Chrome.

Internet explorer does not seem to resolve the glitches. We have not
implemented the version with electronic signatures yet.

There can be tricky legal considerations with electronic signatures,
especially with releases. I am curious to know how that has been resolved.

Some of the issues I have encountered have been difficulty getting A case
note to save after entering finish, difficulty reading some case notes even
though text is in the case note, and difficulty reading PDFs that are
generated in Aware. I have more trouble with reading and PDFs in the
attachments than I used to in earlier versions, too.

I use Jaws, and I have the most current version. I have also changed
settings in JAWS, Adobe, and aware as suggested. Thank you for bringing up
this topicG

Sent from my iPhone

> On Oct 10, 2020, at 7:50 PM, Melissa Kane via Rehab
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>> wrote:
>
> ?We use aware and use Internet explorer. They have not yet told us that
Internet explorer will not be supported any longer. I did try using aware
with Chrome, but the pop-up messages that you have to click OK on as you
move through the case or not read. I have not tried Microsoft edge yet.
>
> Melissa Kane
> First Vice President National Federation of the Blind of Missouri Vice
> President National Federation of the Blind of Jefferson City Sent from
> my iPhone
>
>> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>> wrote:
>>
>> ?Hi Listers,
>>
>> I am a rehabilitation counselor in Maryland. I am writing with two
>> questions. First, have any of you worked out how you will create and
>> use electronic signatures? Font signatures are not acceptable in my
>> agency. We have new rules put in place since COVID that require
electronic signatures.
>> Second, do any of you use AWARE as your case management system? I
>> know that Alliance is not going to support Internet Explorer (which
>> is what we are still using) after November. Several JAWS users are
>> going to be testing various browsers in a couple of weeks to see
>> which one we will switch to. I am wondering what browsers you are
>> using, and some of the pitfalls and advantages you are encountering
>> with various browsers. I look forward to your responses. Thanks in
advance for your help.
>>
>> _______________________________________________
>> Rehab mailing list
>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org<mailto:Rehab at nfbnet.org%3cmailto:Rehab at nfbnet.org>>
>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org><http://nfbnet.org<http://nfbnet.org>
>> /mailman/listinfo/rehab_nfbnet.org>
>> To unsubscribe, change your list options or get your account info for
Rehab:
>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gmail<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gmail>
>> .com<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@>
>> gmail.com<http://gmail.com>>
>
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org<mailto:Rehab at nfbnet.org%3cmailto:Rehab at nfbnet.org>>
> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org><http://nfbnet.org/<http://nfbnet.org/>
> mailman/listinfo/rehab_nfbnet.org>
> To unsubscribe, change your list options or get your account info for
Rehab:
> http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmail<http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmail>.
> com<http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gm<http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gm>
> ail.com<http://ail.com>>

------------------------------

Message: 5
Date: Sun, 11 Oct 2020 00:53:33 -0400
From: "Justin Williams"
<justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com%3cmailto:justin.williams2 at gmail.com>>>
To: "'Rehabilitation Counselor Mailing List'"
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database
Message-ID:
<132201d69f8a$793d44d0$6bb7ce70$@gmail.com<mailto:132201d69f8a$793d44d0$6bb7
ce70$@gmail.com<mailto:132201d69f8a$793d44d0$6bb7ce70$@gmail.com%3cmailto:132201d69f8a$793d44d0$6bb7%0bce70$@gmail.com>>>
Content-Type: text/plain; charset="utf-8"

Try firefox just to see what happens.

Justin

-----Original Message-----
From: Rehab [mailto:rehab-bounces at nfbnet.org] On Behalf Of Deborah Allen via
Rehab
Sent: Saturday, October 10, 2020 10:16 PM
To: Rehabilitation Counselor Mailing List
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Cc: Deborah Allen <fasterwalker at gmail.com<mailto:fasterwalker at gmail.com<mailto:fasterwalker at gmail.com%3cmailto:fasterwalker at gmail.com>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database

Hello,
I am a VRC with a general caseload in Idaho. I have been using Aware for
seven years.
This year it seems to have more glitches than usual. I am currently using it
with Chrome.

Internet explorer does not seem to resolve the glitches. We have not
implemented the version with electronic signatures yet.

There can be tricky legal considerations with electronic signatures,
especially with releases. I am curious to know how that has been resolved.

Some of the issues I have encountered have been difficulty getting A case
note to save after entering finish, difficulty reading some case notes even
though text is in the case note, and difficulty reading PDFs that are
generated in Aware. I have more trouble with reading and PDFs in the
attachments than I used to in earlier versions, too.

I use Jaws, and I have the most current version. I have also changed
settings in JAWS, Adobe, and aware as suggested. Thank you for bringing up
this topicG

Sent from my iPhone

> On Oct 10, 2020, at 7:50 PM, Melissa Kane via Rehab
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>> wrote:
>
> ?We use aware and use Internet explorer. They have not yet told us that
Internet explorer will not be supported any longer. I did try using aware
with Chrome, but the pop-up messages that you have to click OK on as you
move through the case or not read. I have not tried Microsoft edge yet.
>
> Melissa Kane
> First Vice President National Federation of the Blind of Missouri Vice
> President National Federation of the Blind of Jefferson City Sent from
> my iPhone
>
>> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>> wrote:
>>
>> ?Hi Listers,
>>
>> I am a rehabilitation counselor in Maryland. I am writing with two
>> questions. First, have any of you worked out how you will create and
>> use electronic signatures? Font signatures are not acceptable in my
>> agency. We have new rules put in place since COVID that require
electronic signatures.
>> Second, do any of you use AWARE as your case management system? I
>> know that Alliance is not going to support Internet Explorer (which
>> is what we are still using) after November. Several JAWS users are
>> going to be testing various browsers in a couple of weeks to see
>> which one we will switch to. I am wondering what browsers you are
>> using, and some of the pitfalls and advantages you are encountering
>> with various browsers. I look forward to your responses. Thanks in
advance for your help.
>>
>> _______________________________________________
>> Rehab mailing list
>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org<mailto:Rehab at nfbnet.org%3cmailto:Rehab at nfbnet.org>>
>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org><http://nfbnet.org<http://nfbnet.org>
>> /mailman/listinfo/rehab_nfbnet.org>
>> To unsubscribe, change your list options or get your account info for
Rehab:
>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gma<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gma><h
>> ttp://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gma<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gma>>
>> il.com<http://il.com><http://il.com<http://il.com>>
>
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org<mailto:Rehab at nfbnet.org%3cmailto:Rehab at nfbnet.org>>
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> mailman/listinfo/rehab_nfbnet.org>
> To unsubscribe, change your list options or get your account info for
Rehab:
> http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmai<http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmai><h
> ttp://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmai<http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmai>>
> l.com<http://l.com><http://l.com<http://l.com>>

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------------------------------

Message: 6
Date: Sun, 11 Oct 2020 00:55:02 -0400
From: "Justin Williams"
<justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com%3cmailto:justin.williams2 at gmail.com>>>
To: "'Rehabilitation Counselor Mailing List'"
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database
Message-ID:
<132301d69f8a$ae5f4230$0b1dc690$@gmail.com<mailto:132301d69f8a$ae5f4230$0b1d
c690$@gmail.com<mailto:132301d69f8a$ae5f4230$0b1dc690$@gmail.com%3cmailto:132301d69f8a$ae5f4230$0b1d%0bc690$@gmail.com>>>
Content-Type: text/plain; charset="us-ascii"

I've heard of an electric pad.

It allows you to do electronic signatures, I was told.

Justin

-----Original Message-----
From: Rehab [mailto:rehab-bounces at nfbnet.org] On Behalf Of Grace Pires via
Rehab
Sent: Saturday, October 10, 2020 8:42 PM
To: 'Rehabilitation Counselor Mailing List'
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Cc: Grace Pires <silvara at cox.net<mailto:silvara at cox.net<mailto:silvara at cox.net%3cmailto:silvara at cox.net>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database

My agency is promoting Adobe to request signatures. I have trouble
submitting a signature with Jaws. However, I don't think I can request a
signature using Jaws. I will be testing it further next week. I have used
docusign to sign documents and it very accessible with Jaws. but I don't
know how accessible it from preparation side. I'd be interested to hear what
other agencies are doing as well.

Grace
-----Original Message-----
From: Rehab <rehab-bounces at nfbnet.org<mailto:rehab-bounces at nfbnet.org<mailto:rehab-bounces at nfbnet.org%3cmailto:rehab-bounces at nfbnet.org>>> On
Behalf Of Judy Rasmussen via Rehab
Sent: Saturday, October 10, 2020 8:34 PM
To: rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>
Cc: Judy Rasmussen <judyras at sprynet.com<mailto:judyras at sprynet.com<mailto:judyras at sprynet.com%3cmailto:judyras at sprynet.com>>>
Subject: [Rehab] Electronic signatures and AWARE database

Hi Listers,

I am a rehabilitation counselor in Maryland. I am writing with two
questions. First, have any of you worked out how you will create and use
electronic signatures? Font signatures are not acceptable in my agency. We
have new rules put in place since COVID that require electronic signatures.
Second, do any of you use AWARE as your case management system? I know that
Alliance is not going to support Internet Explorer (which is what we are
still using) after November. Several JAWS users are going to be testing
various browsers in a couple of weeks to see which one we will switch to. I
am wondering what browsers you are using, and some of the pitfalls and
advantages you are encountering with various browsers. I look forward to
your responses. Thanks in advance for your help.

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------------------------------

Message: 7
Date: Sun, 11 Oct 2020 00:58:25 -0400
From: "Justin Williams"
<justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com%3cmailto:justin.williams2 at gmail.com>>>
To: "'Rehabilitation Counselor Mailing List'"
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database
Message-ID:
<137f01d69f8b$27088a70$75199f50$@gmail.com<mailto:137f01d69f8b$27088a70$7519
9f50$@gmail.com<mailto:137f01d69f8b$27088a70$75199f50$@gmail.com%3cmailto:137f01d69f8b$27088a70$7519%0b9f50$@gmail.com>>>
Content-Type: text/plain; charset="utf-8"

One thing you might try is going back to a previous version of JAWS if you
had better luck with that rather than the current version.

Justin

-----Original Message-----
From: Rehab [mailto:rehab-bounces at nfbnet.org] On Behalf Of Deborah Allen via
Rehab
Sent: Saturday, October 10, 2020 10:16 PM
To: Rehabilitation Counselor Mailing List
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>>
Cc: Deborah Allen <fasterwalker at gmail.com<mailto:fasterwalker at gmail.com<mailto:fasterwalker at gmail.com%3cmailto:fasterwalker at gmail.com>>>
Subject: Re: [Rehab] Electronic signatures and AWARE database

Hello,
I am a VRC with a general caseload in Idaho. I have been using Aware for
seven years.
This year it seems to have more glitches than usual. I am currently using it
with Chrome.

Internet explorer does not seem to resolve the glitches. We have not
implemented the version with electronic signatures yet.

There can be tricky legal considerations with electronic signatures,
especially with releases. I am curious to know how that has been resolved.

Some of the issues I have encountered have been difficulty getting A case
note to save after entering finish, difficulty reading some case notes even
though text is in the case note, and difficulty reading PDFs that are
generated in Aware. I have more trouble with reading and PDFs in the
attachments than I used to in earlier versions, too.

I use Jaws, and I have the most current version. I have also changed
settings in JAWS, Adobe, and aware as suggested. Thank you for bringing up
this topicG

Sent from my iPhone

> On Oct 10, 2020, at 7:50 PM, Melissa Kane via Rehab
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>> wrote:
>
> ?We use aware and use Internet explorer. They have not yet told us that
Internet explorer will not be supported any longer. I did try using aware
with Chrome, but the pop-up messages that you have to click OK on as you
move through the case or not read. I have not tried Microsoft edge yet.
>
> Melissa Kane
> First Vice President National Federation of the Blind of Missouri Vice
> President National Federation of the Blind of Jefferson City Sent from
> my iPhone
>
>> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab
<rehab at nfbnet.org<mailto:rehab at nfbnet.org<mailto:rehab at nfbnet.org%3cmailto:rehab at nfbnet.org>>> wrote:
>>
>> ?Hi Listers,
>>
>> I am a rehabilitation counselor in Maryland. I am writing with two
>> questions. First, have any of you worked out how you will create and
>> use electronic signatures? Font signatures are not acceptable in my
>> agency. We have new rules put in place since COVID that require
electronic signatures.
>> Second, do any of you use AWARE as your case management system? I
>> know that Alliance is not going to support Internet Explorer (which
>> is what we are still using) after November. Several JAWS users are
>> going to be testing various browsers in a couple of weeks to see
>> which one we will switch to. I am wondering what browsers you are
>> using, and some of the pitfalls and advantages you are encountering
>> with various browsers. I look forward to your responses. Thanks in
advance for your help.
>>
>> _______________________________________________
>> Rehab mailing list
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>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org><http://nfbnet.org<http://nfbnet.org>
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>> il.com<http://il.com><http://il.com<http://il.com>>
>
> _______________________________________________
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End of Rehab Digest, Vol 171, Issue 8
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