[Rehab] Electronic signatures and AWARE database

Mon Oct 12 01:54:01 UTC 2020

Hi Dafne,

I cannot say enough how much I appreciate your validation of the problems I have been experiencing. Yes, it has been about a year since I started submitting tickets. I can also confirm that I have been told no one else is experiencing the problems that I have experienced. As I am the only person using JAWs  t my agency, this can be extra frustrating when trying to get help. I appreciate having this List as a resource because it gets lonely Being the only blindbeing the only blind person working in an agency without an assistive technology specialist. 
Kindly, 
Debra

Sent from my iPhone

> On Oct 11, 2020, at 11:53 AM, Mitchell, Daphne, CFB via Rehab <rehab at nfbnet.org> wrote:
> 
> Good morning, everyone:
> 
> Alliance is hosting the GetAwareLive conference throughout October. They will have two sessions on electronic signatures with Aware - (1) DocuSign and (2) AwareSign. Hopefully, your agencies Aware managers will attend those sessions to provide feedback to leadership on policy guiding collecting electronic signatures.
> 
> I have transitioned to using Microsoft Edge and Internet Explorer to navigate Aware. There are slight differences in how Aware behaves in each browser. I've been using Aware with IE since 2009, and so I'm allowing myself some grace with the frustrations of navigating the Aware environment with Edge.
> 
> Deborah,
> 
> Yes! Screen reader users are experiencing the errors in Aware mentioned in your message. Please make sure your IT department creates a ticket with Alliance, each time the errors occur. We've been experiencing the errors for approximately a year. When our I.T. and I speak with Alliance technicians, they advise us that no one else has alerted them to the errors. As you know, a VR Counselor or others working in Aware can lose hours of time recreating case management documents when Aware doesn't save. I'm sure you've figured it out, but I instruct my VRCs to create all documents in Word and then transfer to Aware. Hopefully, Alliance will get to the root of the software errors soon.
> 
> Thank you,
> 
> Daphne A. Mitchell, MRC, CRC, LRC, NCUEB
> Manager, VR Program
> NM Commission for the Blind
> 2200 Yale Blvd, SE
> Albuquerque, NM 87106
> Phone: (505) 383-2253
> Toll Free (in state only): 1-888-513-7958, Ext. 32253
> Fax: (505) 841-8850
> Email: Daphne.Mitchell at state.nm.us<mailto:Daphne.Mitchell at state.nm.us>
> Agency website: www.cfb.state.nm.us<http://www.cfb.state.nm.us>
> 
> This email may contain confidential or privileged information meant only for the intended recipient.  Any use, distribution, copying, or disclosure by any other person is strictly prohibited.  If you have received this email in error, please notify the sender immediately and delete all copies of this email and any accompanying attachments.
> 
> From: Rehab [mailto:rehab-bounces at nfbnet.org] On Behalf Of rehab-request at nfbnet.org
> Sent: Sunday, October 11, 2020 6:00 AM
> To: rehab at nfbnet.org
> Subject: [EXT] Rehab Digest, Vol 171, Issue 8
> 
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> 
> 
> Today's Topics:
> 
> 1. Electronic signatures and AWARE database (Judy Rasmussen)
> 2. Re: Electronic signatures and AWARE database (Grace Pires)
> 3. Re: Electronic signatures and AWARE database (Melissa Kane)
> 4. Re: Electronic signatures and AWARE database (Deborah Allen)
> 5. Re: Electronic signatures and AWARE database (Justin Williams)
> 6. Re: Electronic signatures and AWARE database (Justin Williams)
> 7. Re: Electronic signatures and AWARE database (Justin Williams)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Sat, 10 Oct 2020 20:34:04 -0400
> From: "Judy Rasmussen" <judyras at sprynet.com<mailto:judyras at sprynet.com>>
> To: <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Subject: [Rehab] Electronic signatures and AWARE database
> Message-ID: <001301d69f66$39680fd0$ac382f70$@sprynet.com<mailto:001301d69f66$39680fd0$ac382f70$@sprynet.com>>
> Content-Type: text/plain; charset="us-ascii"
> 
> Hi Listers,
> 
> I am a rehabilitation counselor in Maryland. I am writing with two
> questions. First, have any of you worked out how you will create and use
> electronic signatures? Font signatures are not acceptable in my agency. We
> have new rules put in place since COVID that require electronic signatures.
> Second, do any of you use AWARE as your case management system? I know that
> Alliance is not going to support Internet Explorer (which is what we are
> still using) after November. Several JAWS users are going to be testing
> various browsers in a couple of weeks to see which one we will switch to. I
> am wondering what browsers you are using, and some of the pitfalls and
> advantages you are encountering with various browsers. I look forward to
> your responses. Thanks in advance for your help.
> 
> 
> 
> ------------------------------
> 
> Message: 2
> Date: Sat, 10 Oct 2020 20:42:14 -0400
> From: "Grace Pires" <silvara at cox.net<mailto:silvara at cox.net>>
> To: "'Rehabilitation Counselor Mailing List'" <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> Message-ID: <008c01d69f67$5e9b6b20$1bd24160$@cox.net<mailto:008c01d69f67$5e9b6b20$1bd24160$@cox.net>>
> Content-Type: text/plain; charset="us-ascii"
> 
> My agency is promoting Adobe to request signatures. I have trouble
> submitting a signature with Jaws. However, I don't think I can request a
> signature using Jaws. I will be testing it further next week. I have used
> docusign to sign documents and it very accessible with Jaws. but I don't
> know how accessible it from preparation side. I'd be interested to hear what
> other agencies are doing as well.
> 
> Grace
> -----Original Message-----
> From: Rehab <rehab-bounces at nfbnet.org<mailto:rehab-bounces at nfbnet.org>> On Behalf Of Judy Rasmussen via Rehab
> Sent: Saturday, October 10, 2020 8:34 PM
> To: rehab at nfbnet.org<mailto:rehab at nfbnet.org>
> Cc: Judy Rasmussen <judyras at sprynet.com<mailto:judyras at sprynet.com>>
> Subject: [Rehab] Electronic signatures and AWARE database
> 
> Hi Listers,
> 
> I am a rehabilitation counselor in Maryland. I am writing with two
> questions. First, have any of you worked out how you will create and use
> electronic signatures? Font signatures are not acceptable in my agency. We
> have new rules put in place since COVID that require electronic signatures.
> Second, do any of you use AWARE as your case management system? I know that
> Alliance is not going to support Internet Explorer (which is what we are
> still using) after November. Several JAWS users are going to be testing
> various browsers in a couple of weeks to see which one we will switch to. I
> am wondering what browsers you are using, and some of the pitfalls and
> advantages you are encountering with various browsers. I look forward to
> your responses. Thanks in advance for your help.
> 
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
> To unsubscribe, change your list options or get your account info for Rehab:
> http://nfbnet.org/mailman/options/rehab_nfbnet.org/silvara@cox.net<http://nfbnet.org/mailman/options/rehab_nfbnet.org/silvara@cox.net>
> 
> 
> 
> 
> ------------------------------
> 
> Message: 3
> Date: Sat, 10 Oct 2020 20:49:16 -0500
> From: Melissa Kane <mdsmith32811 at gmail.com<mailto:mdsmith32811 at gmail.com>>
> To: Rehabilitation Counselor Mailing List <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> Message-ID: <D147E082-1830-4661-AF30-72FE4189B5C7 at gmail.com<mailto:D147E082-1830-4661-AF30-72FE4189B5C7 at gmail.com>>
> Content-Type: text/plain; charset=utf-8
> 
> We use aware and use Internet explorer. They have not yet told us that Internet explorer will not be supported any longer. I did try using aware with Chrome, but the pop-up messages that you have to click OK on as you move through the case or not read. I have not tried Microsoft edge yet.
> 
> Melissa Kane
> First Vice President National Federation of the Blind of Missouri
> Vice President National Federation of the Blind of Jefferson City
> Sent from my iPhone
> 
>> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab <rehab at nfbnet.org<mailto:rehab at nfbnet.org>> wrote:
>> 
>> ?Hi Listers,
>> 
>> I am a rehabilitation counselor in Maryland. I am writing with two
>> questions. First, have any of you worked out how you will create and use
>> electronic signatures? Font signatures are not acceptable in my agency. We
>> have new rules put in place since COVID that require electronic signatures.
>> Second, do any of you use AWARE as your case management system? I know that
>> Alliance is not going to support Internet Explorer (which is what we are
>> still using) after November. Several JAWS users are going to be testing
>> various browsers in a couple of weeks to see which one we will switch to. I
>> am wondering what browsers you are using, and some of the pitfalls and
>> advantages you are encountering with various browsers. I look forward to
>> your responses. Thanks in advance for your help.
>> 
>> _______________________________________________
>> Rehab mailing list
>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
>> To unsubscribe, change your list options or get your account info for Rehab:
>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gmail.com<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gmail.com>
> 
> 
> 
> ------------------------------
> 
> Message: 4
> Date: Sat, 10 Oct 2020 20:15:50 -0600
> From: Deborah Allen <fasterwalker at gmail.com<mailto:fasterwalker at gmail.com>>
> To: Rehabilitation Counselor Mailing List <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> Message-ID: <22AD79FC-8F7D-47CA-99E2-D89F354AEBDE at gmail.com<mailto:22AD79FC-8F7D-47CA-99E2-D89F354AEBDE at gmail.com>>
> Content-Type: text/plain; charset=utf-8
> 
> Hello,
> I am a VRC with a general caseload in Idaho. I have been using Aware for seven years.
> This year it seems to have more glitches than usual. I am currently using it with Chrome.
> 
> Internet explorer does not seem to resolve the glitches. We have not implemented the version with electronic signatures yet.
> 
> There can be tricky legal considerations with electronic signatures, especially with releases. I am curious to know how that has been resolved.
> 
> Some of the issues I have encountered have been difficulty getting A case note to save after entering finish, difficulty reading some case notes even though text is in the case note, and difficulty reading PDFs that are generated in Aware. I have more trouble with reading and PDFs in the attachments than I used to in earlier versions, too.
> 
> I use Jaws, and I have the most current version. I have also changed settings in JAWS, Adobe, and aware as suggested. Thank you for bringing up this topicG
> 
> Sent from my iPhone
> 
>> On Oct 10, 2020, at 7:50 PM, Melissa Kane via Rehab <rehab at nfbnet.org<mailto:rehab at nfbnet.org>> wrote:
>> 
>> ?We use aware and use Internet explorer. They have not yet told us that Internet explorer will not be supported any longer. I did try using aware with Chrome, but the pop-up messages that you have to click OK on as you move through the case or not read. I have not tried Microsoft edge yet.
>> 
>> Melissa Kane
>> First Vice President National Federation of the Blind of Missouri
>> Vice President National Federation of the Blind of Jefferson City
>> Sent from my iPhone
>> 
>>>> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab <rehab at nfbnet.org<mailto:rehab at nfbnet.org>> wrote:
>>> 
>>> ?Hi Listers,
>>> 
>>> I am a rehabilitation counselor in Maryland. I am writing with two
>>> questions. First, have any of you worked out how you will create and use
>>> electronic signatures? Font signatures are not acceptable in my agency. We
>>> have new rules put in place since COVID that require electronic signatures.
>>> Second, do any of you use AWARE as your case management system? I know that
>>> Alliance is not going to support Internet Explorer (which is what we are
>>> still using) after November. Several JAWS users are going to be testing
>>> various browsers in a couple of weeks to see which one we will switch to. I
>>> am wondering what browsers you are using, and some of the pitfalls and
>>> advantages you are encountering with various browsers. I look forward to
>>> your responses. Thanks in advance for your help.
>>> 
>>> _______________________________________________
>>> Rehab mailing list
>>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
>>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
>>> To unsubscribe, change your list options or get your account info for Rehab:
>>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gmail.com<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gmail.com>
>> 
>> _______________________________________________
>> Rehab mailing list
>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
>> To unsubscribe, change your list options or get your account info for Rehab:
>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmail.com<http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmail.com>
> 
> 
> 
> ------------------------------
> 
> Message: 5
> Date: Sun, 11 Oct 2020 00:53:33 -0400
> From: "Justin Williams" <justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com>>
> To: "'Rehabilitation Counselor Mailing List'" <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> Message-ID: <132201d69f8a$793d44d0$6bb7ce70$@gmail.com<mailto:132201d69f8a$793d44d0$6bb7ce70$@gmail.com>>
> Content-Type: text/plain; charset="utf-8"
> 
> Try firefox just to see what happens.
> 
> Justin
> 
> 
> 
> 
> -----Original Message-----
> From: Rehab [mailto:rehab-bounces at nfbnet.org] On Behalf Of Deborah Allen via Rehab
> Sent: Saturday, October 10, 2020 10:16 PM
> To: Rehabilitation Counselor Mailing List <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Cc: Deborah Allen <fasterwalker at gmail.com<mailto:fasterwalker at gmail.com>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> 
> Hello,
> I am a VRC with a general caseload in Idaho. I have been using Aware for seven years.
> This year it seems to have more glitches than usual. I am currently using it with Chrome.
> 
> Internet explorer does not seem to resolve the glitches. We have not implemented the version with electronic signatures yet.
> 
> There can be tricky legal considerations with electronic signatures, especially with releases. I am curious to know how that has been resolved.
> 
> Some of the issues I have encountered have been difficulty getting A case note to save after entering finish, difficulty reading some case notes even though text is in the case note, and difficulty reading PDFs that are generated in Aware. I have more trouble with reading and PDFs in the attachments than I used to in earlier versions, too.
> 
> I use Jaws, and I have the most current version. I have also changed settings in JAWS, Adobe, and aware as suggested. Thank you for bringing up this topicG
> 
> Sent from my iPhone
> 
>> On Oct 10, 2020, at 7:50 PM, Melissa Kane via Rehab <rehab at nfbnet.org<mailto:rehab at nfbnet.org>> wrote:
>> 
>> ?We use aware and use Internet explorer. They have not yet told us that Internet explorer will not be supported any longer. I did try using aware with Chrome, but the pop-up messages that you have to click OK on as you move through the case or not read. I have not tried Microsoft edge yet.
>> 
>> Melissa Kane
>> First Vice President National Federation of the Blind of Missouri Vice
>> President National Federation of the Blind of Jefferson City Sent from
>> my iPhone
>> 
>>>> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab <rehab at nfbnet.org<mailto:rehab at nfbnet.org>> wrote:
>>> 
>>> ?Hi Listers,
>>> 
>>> I am a rehabilitation counselor in Maryland. I am writing with two
>>> questions. First, have any of you worked out how you will create and
>>> use electronic signatures? Font signatures are not acceptable in my
>>> agency. We have new rules put in place since COVID that require electronic signatures.
>>> Second, do any of you use AWARE as your case management system? I
>>> know that Alliance is not going to support Internet Explorer (which
>>> is what we are still using) after November. Several JAWS users are
>>> going to be testing various browsers in a couple of weeks to see
>>> which one we will switch to. I am wondering what browsers you are
>>> using, and some of the pitfalls and advantages you are encountering
>>> with various browsers. I look forward to your responses. Thanks in advance for your help.
>>> 
>>> _______________________________________________
>>> Rehab mailing list
>>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
>>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
>>> To unsubscribe, change your list options or get your account info for Rehab:
>>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gma<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gma>
>>> il.com<http://il.com>
>> 
>> _______________________________________________
>> Rehab mailing list
>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
>> To unsubscribe, change your list options or get your account info for Rehab:
>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmai<http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmai>
>> l.com<http://l.com>
> 
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
> To unsubscribe, change your list options or get your account info for Rehab:
> http://nfbnet.org/mailman/options/rehab_nfbnet.org/justin.williams2@gmail.com<http://nfbnet.org/mailman/options/rehab_nfbnet.org/justin.williams2@gmail.com>
> 
> 
> 
> 
> ------------------------------
> 
> Message: 6
> Date: Sun, 11 Oct 2020 00:55:02 -0400
> From: "Justin Williams" <justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com>>
> To: "'Rehabilitation Counselor Mailing List'" <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> Message-ID: <132301d69f8a$ae5f4230$0b1dc690$@gmail.com<mailto:132301d69f8a$ae5f4230$0b1dc690$@gmail.com>>
> Content-Type: text/plain; charset="us-ascii"
> 
> I've heard of an electric pad.
> 
> It allows you to do electronic signatures, I was told.
> 
> Justin
> 
> 
> 
> -----Original Message-----
> From: Rehab [mailto:rehab-bounces at nfbnet.org] On Behalf Of Grace Pires via
> Rehab
> Sent: Saturday, October 10, 2020 8:42 PM
> To: 'Rehabilitation Counselor Mailing List' <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Cc: Grace Pires <silvara at cox.net<mailto:silvara at cox.net>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> 
> My agency is promoting Adobe to request signatures. I have trouble
> submitting a signature with Jaws. However, I don't think I can request a
> signature using Jaws. I will be testing it further next week. I have used
> docusign to sign documents and it very accessible with Jaws. but I don't
> know how accessible it from preparation side. I'd be interested to hear what
> other agencies are doing as well.
> 
> Grace
> -----Original Message-----
> From: Rehab <rehab-bounces at nfbnet.org<mailto:rehab-bounces at nfbnet.org>> On Behalf Of Judy Rasmussen via Rehab
> Sent: Saturday, October 10, 2020 8:34 PM
> To: rehab at nfbnet.org<mailto:rehab at nfbnet.org>
> Cc: Judy Rasmussen <judyras at sprynet.com<mailto:judyras at sprynet.com>>
> Subject: [Rehab] Electronic signatures and AWARE database
> 
> Hi Listers,
> 
> I am a rehabilitation counselor in Maryland. I am writing with two
> questions. First, have any of you worked out how you will create and use
> electronic signatures? Font signatures are not acceptable in my agency. We
> have new rules put in place since COVID that require electronic signatures.
> Second, do any of you use AWARE as your case management system? I know that
> Alliance is not going to support Internet Explorer (which is what we are
> still using) after November. Several JAWS users are going to be testing
> various browsers in a couple of weeks to see which one we will switch to. I
> am wondering what browsers you are using, and some of the pitfalls and
> advantages you are encountering with various browsers. I look forward to
> your responses. Thanks in advance for your help.
> 
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
> To unsubscribe, change your list options or get your account info for Rehab:
> http://nfbnet.org/mailman/options/rehab_nfbnet.org/silvara@cox.net<http://nfbnet.org/mailman/options/rehab_nfbnet.org/silvara@cox.net>
> 
> 
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
> To unsubscribe, change your list options or get your account info for Rehab:
> http://nfbnet.org/mailman/options/rehab_nfbnet.org/justin.williams2@gmail<http://nfbnet.org/mailman/options/rehab_nfbnet.org/justin.williams2@gmail>.
> com
> 
> 
> 
> 
> ------------------------------
> 
> Message: 7
> Date: Sun, 11 Oct 2020 00:58:25 -0400
> From: "Justin Williams" <justin.williams2 at gmail.com<mailto:justin.williams2 at gmail.com>>
> To: "'Rehabilitation Counselor Mailing List'" <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> Message-ID: <137f01d69f8b$27088a70$75199f50$@gmail.com<mailto:137f01d69f8b$27088a70$75199f50$@gmail.com>>
> Content-Type: text/plain; charset="utf-8"
> 
> One thing you might try is going back to a previous version of JAWS if you had better luck with that rather than the current version.
> 
> Justin
> 
> 
> -----Original Message-----
> From: Rehab [mailto:rehab-bounces at nfbnet.org] On Behalf Of Deborah Allen via Rehab
> Sent: Saturday, October 10, 2020 10:16 PM
> To: Rehabilitation Counselor Mailing List <rehab at nfbnet.org<mailto:rehab at nfbnet.org>>
> Cc: Deborah Allen <fasterwalker at gmail.com<mailto:fasterwalker at gmail.com>>
> Subject: Re: [Rehab] Electronic signatures and AWARE database
> 
> Hello,
> I am a VRC with a general caseload in Idaho. I have been using Aware for seven years.
> This year it seems to have more glitches than usual. I am currently using it with Chrome.
> 
> Internet explorer does not seem to resolve the glitches. We have not implemented the version with electronic signatures yet.
> 
> There can be tricky legal considerations with electronic signatures, especially with releases. I am curious to know how that has been resolved.
> 
> Some of the issues I have encountered have been difficulty getting A case note to save after entering finish, difficulty reading some case notes even though text is in the case note, and difficulty reading PDFs that are generated in Aware. I have more trouble with reading and PDFs in the attachments than I used to in earlier versions, too.
> 
> I use Jaws, and I have the most current version. I have also changed settings in JAWS, Adobe, and aware as suggested. Thank you for bringing up this topicG
> 
> Sent from my iPhone
> 
>> On Oct 10, 2020, at 7:50 PM, Melissa Kane via Rehab <rehab at nfbnet.org<mailto:rehab at nfbnet.org>> wrote:
>> 
>> ?We use aware and use Internet explorer. They have not yet told us that Internet explorer will not be supported any longer. I did try using aware with Chrome, but the pop-up messages that you have to click OK on as you move through the case or not read. I have not tried Microsoft edge yet.
>> 
>> Melissa Kane
>> First Vice President National Federation of the Blind of Missouri Vice
>> President National Federation of the Blind of Jefferson City Sent from
>> my iPhone
>> 
>>>> On Oct 10, 2020, at 7:35 PM, Judy Rasmussen via Rehab <rehab at nfbnet.org<mailto:rehab at nfbnet.org>> wrote:
>>> 
>>> ?Hi Listers,
>>> 
>>> I am a rehabilitation counselor in Maryland. I am writing with two
>>> questions. First, have any of you worked out how you will create and
>>> use electronic signatures? Font signatures are not acceptable in my
>>> agency. We have new rules put in place since COVID that require electronic signatures.
>>> Second, do any of you use AWARE as your case management system? I
>>> know that Alliance is not going to support Internet Explorer (which
>>> is what we are still using) after November. Several JAWS users are
>>> going to be testing various browsers in a couple of weeks to see
>>> which one we will switch to. I am wondering what browsers you are
>>> using, and some of the pitfalls and advantages you are encountering
>>> with various browsers. I look forward to your responses. Thanks in advance for your help.
>>> 
>>> _______________________________________________
>>> Rehab mailing list
>>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
>>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
>>> To unsubscribe, change your list options or get your account info for Rehab:
>>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gma<http://nfbnet.org/mailman/options/rehab_nfbnet.org/mdsmith32811@gma>
>>> il.com<http://il.com>
>> 
>> _______________________________________________
>> Rehab mailing list
>> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
>> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
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>> http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmai<http://nfbnet.org/mailman/options/rehab_nfbnet.org/fasterwalker@gmai>
>> l.com<http://l.com>
> 
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
> To unsubscribe, change your list options or get your account info for Rehab:
> http://nfbnet.org/mailman/options/rehab_nfbnet.org/justin.williams2@gmail.com<http://nfbnet.org/mailman/options/rehab_nfbnet.org/justin.williams2@gmail.com>
> 
> 
> 
> 
> ------------------------------
> 
> Subject: Digest Footer
> 
> _______________________________________________
> Rehab mailing list
> Rehab at nfbnet.org<mailto:Rehab at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org<http://nfbnet.org/mailman/listinfo/rehab_nfbnet.org>
> 
> 
> ------------------------------
> 
> End of Rehab Digest, Vol 171, Issue 8
> *************************************
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