[SC-CSTD] FW: Important info & options around JAWS, ZoomText & Fusion changes.

floza58 at bellsouth.net floza58 at bellsouth.net
Thu Aug 21 12:43:45 UTC 2025


 

 

From: Angus from Sight and Sound <angus.tookey at sightandsound.co.uk> 
Sent: Thursday, August 21, 2025 5:00 AM
To: floza58 at bellsouth.net
Subject: Important info & options around JAWS, ZoomText & Fusion changes.

 







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Freedom Scientific Software Changes: Info & Options 

 




Freedom Scientific recently announced global changes to how JAWS, ZoomText, and Fusion licenses are upgraded and renewed.

Since sharing the changes with our customers, we've received some feedback that the information may have been overcomplicated or been lost in translation. 

So, we're reaching out with simplified information that should cover what you need to know. Plus some audio content, as many of us prefer to keep up to date this way.  If you have any queries, please never hesitate to  <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=a643eda8a7&e=7cc7b01f21> contact us. 

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=b7b5672f2f&e=7cc7b01f21> Contact Us 

 


	

 




What's Changing? 

 





1. Step-Upgrades Are Ending


*	From 31 October 2025, step-upgrades will no longer be available.
*	Customers on version 2024 or earlier must upgrade before this date or they will have to purchase a brand-new license in future.
*	Upgrading before 31st October includes an SMA (which includes 24 months of updates).

 





2. New Subscription Option
Available To All


*	A new subscription model is available for both new and existing customers.
*	Subscription terms: 1-year, 2-year, or 3-year.
*	Includes all updates for the duration of the subscription.

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=5e61a29716&e=7cc7b01f21> Explore Costs & More Info On The Changes 

 


	

 




Options For Existing Customers 

 





1. Renew SMA


*	Customers already on version 2025 should renew their SMA (Software Maintenance Agreement) before it expires.
*	An SMA provides 24 months of updates and ensures they stay on the latest version without needing to buy a new license.
*	Customers that choose this option should ensure that they renew their SMA before their SMA expires. If they do not renew, then their software license will remain active, but in order to upgrade they will need to purchase a new license or switch to subscription. 

 





2. Upgrade Your Existing Software


*	Customers can upgrade their existing software until 31 October 2025.
*	Customers that choose this option should understand that after 31 October 2025 in order to get the latest version of their software, they will need to purchase a new license or switch to subscription. 

 





3. Switch To Subscription


*	The new subscription model is available for both new and existing customers.
*	Subscription terms: 1-year, 2-year, or 3-year.
*	Includes all updates for the duration of the subscription.
*	There is currently 30% OFF all 2-year Home subscriptions until 31 October 2025.

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=3e4dc94190&e=7cc7b01f21> Contact Us To Upgrade, Renew, Or Switch 

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=3ba934f277&e=7cc7b01f21> Explore Costs & More Info On The Changes 

 


	

 




Audio Content 

 





BBC In Touch



Peter White from BBC Radio 4's In Touch programme speaks to Ryan Jones from Vispero (Freedom Scientific's parent company) and Stuart Lawler from Sight and Sound Technology. They tell us what these new pricing models will look like for UK customers, why these changes are happening, and what is the best course of action for current and new users of JAWS. 

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=db1e4187d0&e=7cc7b01f21> Listen Here 

 





Sight and Sound Technology Podcast


  

Sight and Sound General Manager and Head of Operations James Everson joins Stuart to clarify recent price and licensing changes for Vispero products (JAWS, ZoomText, and Fusion). James and Stuart discuss how new subscriptions, updated SMAs, and upgrade paths affect customers, and stress the need for existing SMA holders to renew by October 31st.

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=5bb3e708c7&e=7cc7b01f21> Listen Here 

 




Call us on 0800 085 6055

 


	

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=e2d0c34ca3&e=7cc7b01f21> JAWS: Subscribe Online 

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=439f9f3a9b&e=7cc7b01f21> ZoomText Magnifier: Subscribe Online 

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=5e525130a3&e=7cc7b01f21> ZoomText Magnifier/Reader: Subscribe Online 

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=4134e783b6&e=7cc7b01f21> Fusion: Subscribe Online 

 



 <https://sightandsound.us17.list-manage.com/track/click?u=ce4cc2711137ac8c3675e910a&id=f6f7903d45&e=7cc7b01f21> Contact Us To Upgrade Or Switch To Subscription 

 


	

 




Information Overload? 

 




We understand this may be a bit confusing, so our team is here to help. Feel free to contact us by phone or email to discuss your software needs. If possible, please have your serial number on hand for quicker assistance.

Take action before 31 October to avoid paying full price later.

 


	

 




Call us on 0800 085 6055

 



 <mailto:sales at sightandsound.co.uk> Sales (sales at sightandsound.co.uk) 

 



 <mailto:support at sightandsound.co.uk> Technical Support (support at sightandsound.co.uk) 

 



 <mailto:training at sightandsound.co.uk> Training (training at sightandsound.co.uk) 

 



 <mailto:DSA at sightandsound.co.uk> DSA & Education (DSA at sightandsound.co.uk) 

 



 <mailto:info at sightandsound.co.uk> General Enquiries (info at sightandsound.co.uk) 

 


	

 



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