[Stylist] FireFox Issues

[Bridgit Kuenning-Pollpeter]

In my experience, IT people rarely know how to interact with screenreaders.
Even the most advance tech people, if having no prior exposure to
screenreaders, become very confused by how it operates. Not being a
tech-savvy person myself, I'm not sure what the hiccup is, but, this has
been what I tend to run into when dealing with the "experts" who have no
experience with a screenreader.

-----Original Message-----
From: Stylist <stylist-bounces at nfbnet.org> On Behalf Of David Russell via
Stylist
Sent: Thursday, September 6, 2018 6:43 AM
To: stylist at nfbnet.org
Cc: David Russell <david.sonofhashem at gmail.com>
Subject: [Stylist] FireFox Issues

Hi Everyone,

Bridgit, thanks for your response!  I did get mine partially resolved with
the aid of my wife, doing system restore, and changing my update choices in
Advance Settings to simplify the story.
It is clear, I am going to have to find a reliable and or reputable remote
support entity that might work with those of us who use computers with
adaptive equipment. This was not a screen reader issue primarily or even
secondarily, but a support tech in my opinion should at least know these
tools exist and a little about them.
I may write an org called Computer Hope online to see what they recommend.

--
David Russell
david.sonofhashem at gmail.com

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