[Tall-Corn] The Latest Update for the Uber App

[Enrique Mejia]

I should also add. That if you have screen recognition on, you may want to try and turn it off. As this often causes issues with accessible apps. 

Sent from my iPhone

> On Jan 25, 2022, at 17:15, Sandy and Terry Poldberg via Tall-Corn <tall-corn at nfbnet.org> wrote:
> 
> 
> I am writing this because I have found some rather disturbing things regarding the latest Uber update.  Since Last Saturday, when I updated the Uber app in my new 13 IPhone, I found the layout of the Uber screen to be quite different from what we are used to seeing when using the app.  I have found it is not so easy to enter the destination or the pickup location when scheduling a ride.  There are a dcouple of search buttons and a button asking for a destination and for the pickup location to be entered.  There is also a feature called Move the Map.  Whenever I have tried to dictate my destination or the pickup location, I am not able to activate these features so that the ride can be scheduled.  I have had to resort to sighted adssistance to schedule a ride using Uber.  Also, I have also noticed that the pick up location is not recognized and must be entered.  I have used Uber for several years now and what usually happens is that the pick up location is automatically displayed and did not need to be entered since Location Services on the phone in Settings as well as in the Uber app have been turned on.  Suffice it to say that this is very frustrating and disappointing as wellsince Uber has been a very user friendly app to use.  Has any one experienced these issues with the new update? Is there anyone who is now using Uber with the latest update and if so, what are your experiences.  I sure would like any help or suggestions that anyone on this list may have regarding using Uber.  I did check the Lift app and found it much more user friendly at least for now.  I know that many blind people are using ride sharing across the country and believe that this is a very important issue that our organization may need to address since it is vital that these ride sharing apps need to be accessible.
>  
> Thank you for any help or suggestions that any of you may have regarding this issue.
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