[Trainer-talk] PC helpware

Julie Adkins jadkins at mabnc.org
Mon May 20 16:28:42 UTC 2013


I just tried a program Friday called Anyplace, and it looked really good,
but then I got hacked.  Someone got into my computer and started moving
things around, and opening a website.  My IT guy had just been talking to
me, so I thought he was doing it to show me how it works, but I figured out
it was not him when the person told me (we were chatting through Notepad)
that they wanted $5 to fix a problem, and that they were from the "Windows
department."  Now I'm really scared to try out these ones that are not so
familiar.  The IT guy told me he had thought this one would be okay because
it was recommended in a PC World article.  

Julie Adkins

-----Original Message-----
From: Trainer-talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of
Andrews, David B (DEED)
Sent: Friday, May 17, 2013 4:19 PM
To: List for teachers and trainers of adaptive technology
Subject: Re: [Trainer-talk] PC helpware

The client has to install a piece of software, which might be a problem in
that kind of environment.

Dave



-----Original Message-----
From: Trainer-talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of
Stephen Guerra
Sent: Friday, May 17, 2013 1:36 PM
To: 'List for teachers and trainers of adaptive technology'
Subject: Re: [Trainer-talk] PC helpware

How about Serotek's RAM or RIM?


Respectfully,

Stephen Guerra
Assistive Technology Specialist and Technical Operations independent living
aids, LLC | SOUNDBYTES
200 Robbins Lane
Jericho, New York 11753-2341
Phone: 800.537.2118
Direct: 516.450.3817
Fax: 516.450.3842
E-mail: stephen at independentliving.com
Check out our 2013 New E-Catalog
Web sites: www.independentliving.com
www.soundbytes.com
13581ff6-edb8-4fe2-9d8d-9677a6e429d3
Y2:13581ff6-edb8-4fe2-9d8d-9677a6e429d3

-----Original Message-----
From: Trainer-talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of
Laine Amoureux
Sent: Friday, May 17, 2013 1:31 PM
To: List for teachers and trainers of adaptive technology
Subject: Re: [Trainer-talk] PC helpware

Yes, the original question was about a software called PC helpware.
The consumer will be required to use this piece of software to remotely
control a non-AT users computer.
Though the links to JAWS tandem and Skype on the tech vision site has been
helpful in other areas.
Another technologist in our agency, with more experience with remote access
management software like this is going to test it this weekend, for fun.
Does anyone have suggestions for an alternative, if the software is not
accessible out of the box?
My consumer will need to, as a tech support Technician for an Internet
service provider, remotely access, control, and fix the computers of
customers who do not have   assistive technology installed. Is there
remote access software out there that would provide the technician text to
speech access of the destination computer?
Hiring a script writer  is a possibility, but may be more expensive then the
employer, and counselor, can afford. So, if you have suggestions on creative
funding for hiring a script writer that would be helpful too.
Thanks in advance
Laine



Sent from my iPhone

On May 17, 2013, at 11:22 AM, Julie Adkins <jadkins at mabnc.org> wrote:

> I thought the question was about a program called PC Helpware.  I 
> don't see anything about that on the Techvision site.
>
> Julie Adkins
>
> -----Original Message-----
> From: Trainer-talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf 
> Of
Dr.
> Denise M Robinson
> Sent: Friday, May 17, 2013 12:46 PM
> To: List for teachers and trainers of adaptive technology
> Subject: Re: [Trainer-talk] PC helpware
>
> Jim
> What exactly are you looking for....when I click on the link below 
> that you sent and saw what you were doing a search for....there is 
> nothing that exists on the site with those words...hence the yields no 
> results. If you are looking for word lessons, just go to the word tab, 
> if excel, excel tab, if jaws/internet, just go to the tab and so 
> on...but restrict your search to one word at first to see how the 
> search operates. Multiple words of thoughts that come out of your head 
> won't necessarily give you anything...they have to exist on the site 
> Denise
>
> On Fri, May 17, 2013 at 11:57 AM, Jim Bauer <holdsworthfan at eml.cc> wrote:
>
>> I'm likely missing something, but
>> http://www.yourtechvision.com/search/node/Pc%20helpware
>> yields no results.
>>
>>
>> On May 17, 2013, at 7:59 AM, "Dr. Denise M Robinson"
>> <deniserob at gmail.com>
>> wrote:
>>
>>> Yes Laine....I am VERY familiar with it and use it everyday, all day
>> long.
>>> Here are many links to information for you
>>>
>>> http://www.yourtechvision.com/search/node/jaws%20tandem
>>>
>>> and another option
>>>
>>> http://www.yourtechvision.com/search/node/skype
>>>
>>> If you want to find out anything else, just go to the search box at 
>>> the
>> top
>>> right hand corner of the web page
>>>
>>>
>>>
>>> --
>>> *Dr Denise*
>>>
>>> Denise M. Robinson, TVI, Ph.D.
>>> CEO, TechVision, LLC
>>> Specialist in Technology/Training/Teaching for blind/low vision
>>> 423-573-6413
>>>
>>> Website with hundreds of informational articles & lessons on PC, 
>>> Office products, Mac, iPad/iTools and more, all done with
>>> keystrokes: www.yourtechvision.com
>>>
>>>
>>> On Fri, May 17, 2013 at 10:30 AM, Laine Amoureux
>>> <laine.amoureux at gmail.com>wrote:
>>>
>>>> Is anyone familiar with this free remote access software?
>>>> Is it accessible to assistive technology. Specifically, JAWS?
>>>> Thank you
>>>> Laine
>>>> Idaho commission for the blind& Visually impaired
>>>>
>>>>
>>>> Sent from my iPhone
>>>>
>>>> _______________________________________________
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>> 0
>> gmail.com
>>>
>>>
>>>
>>> --
>>> *Dr Denise*
>>>
>>> Denise M. Robinson, TVI, Ph.D.
>>> CEO, TechVision, LLC
>>> Specialist in Technology/Training/Teaching for blind/low vision
>>> 423-573-6413
>>>
>>> Website with hundreds of informational articles & lessons on PC, 
>>> Office products, Mac, iPad/iTools and more, all done with
>>> keystrokes: www.yourtechvision.com
>>>
>>> "The person who says it cannot be done, shouldn't interrupt the one 
>>> who
>> is
>>> doing it." --Chinese Proverb
>>>
>>> Computers are incredibly fast, accurate, and stupid: humans are
>> incredibly
>>> slow, inaccurate and brilliant; together they are powerful beyond 
>>> imagination.
>>> --Albert Einstein
>>>
>>> It's kind of fun to do the impossible.
>>> --Walt Disney
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>> Trainer-talk:
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>> a n%40eml.cc _______________________________________________
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>
>
>
> --
> *Dr Denise*
>
> Denise M. Robinson, TVI, Ph.D.
> CEO, TechVision, LLC
> Specialist in Technology/Training/Teaching for blind/low vision
> 423-573-6413
>
> Website with hundreds of informational articles & lessons on PC, 
> Office products, Mac, iPad/iTools and more, all done with
> keystrokes: www.yourtechvision.com


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