[Trainer-talk] Scanner dilemma

[matt diemert]

As far as openbook is concerned, I suspect you may need to change the
driver that is in use. Often the twain driver works best. I'm not
sitting at a machine that has openbook installed, but,  I believe it
is located under advanced settings, acquisition source if you are in
fact using OB 9. Some times you'll have to try all of the scanner
drivers listed to find the right one.
HTH.


On 2/19/14, Bonnie Lucas <BLucas at alaskabvi.org> wrote:
> Hello,
> Currently, I have three scanning programs on my computer-Kurzweil, Open Book
> and Text Cloaner Pro. I have been using K without any problems. I decided to
> try out TCP to see if it would be worth recommending to VR for clients who
> mostly just want to read mail. It wouded like it was scanning but then just
> said that the page was blank. When I asked the tech guy here at work, he
> opened Open Book and it went into this never ending scan! Actually, it kept
> scanning over and over again. At least the TCP stopped and said the page was
> blank. It was thought by tech guy that scanner was broken. However, I tried
> K and it worked fine. Any thoughts? I hope all this detail wasn't too much
> for you "to-the-point," folks. Thanks for any ideas.
>
> Bonnie
>
> Bonnie Lucas, MS, CVRT, MSW
> Braille and Technology Instructor, VISA Coordinator
> Equipping Alaskans for Success
> Alaska Center for the Blind and Visually Impaired
> 3903 Taft Drive
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-- 
Warm Regards:
Matt Diemert
330-980-0046