[Trainer-talk] Problem with Terms of Use Acceptance Form: Accessibility Issue or Operator Error?

[Dean Martineau]

You probably did all this, but did you try the JAWS cursor, both with and
without the virtual cursor active (Insert+z?) Also, and I suspect this won't
work, did you route virtual to pc with insert+delete, then try say all?
This strikes me as an accessibility problem anyway since most people won't
know about these workarounds. 

Dean


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-----Original Message-----
From: Trainer-talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of
Nusbaum, Christopher via Trainer-talk
Sent: Thursday, July 17, 2014 5:36 AM
To: List for teachers and trainers of adaptive technology; WebAIM Discussion
List
Subject: [Trainer-talk] Problem with Terms of Use Acceptance Form:
Accessibility Issue or Operator Error?

Good Morning Listers,

As many of you are probably aware, I currently work as an intern in my local
school system's IT department, specializing in supporting and maintaining
our assistive technology as well as evaluating our in-house software for
accessibility and providing feedback to the developers. I encountered a
problem yesterday which I am not sure whether I should bring to the
developers because I don't know whether to deem it an accessibility problem
or an operator error.

There is a portion of our in-house Web portal which requires that each
employee accept an "Acceptable Use Policy," or a Terms of Use agreement,
before we are granted full access to the Internet. I first tried to bypass
the agreement by pressing JAWS key + F5 and going directly to the accept
button. However, something in the software recognizes when one has not read
through the entire agreement and presents an error dialogue which asks the
user to read through the entire document. When I did this, however, the
system still gave me the same error. It seems that it relies on the position
of the PC cursor to determine whether the full document has been read. When
I down-arrowed through the agreement, the JAWS cursor moved, but the PC
cursor did not move with it. I had to have one of the sighted techs move the
PC cursor to the end of the scroll bar with the mouse in order for the
acceptance to go through. Is there something I'm missing? Is there a way to
move the PC cursor along with the JAWS cursor? If not, I would consider this
an accessibility concern. What, then, would your suggestion be to our
developers to fix it? Any help would be appreciated.

Thanks in advance,

Chris

Christopher A. (Chris) Nusbaum, Intern
Technology Services Department
Assistive Technology Program
Carroll County Public Schools
125 North Court Street
Westminster, MD 21157
Phone: (410) 751-3428
Cell: (443) 547-2409
Email: canusba at carrollk12.org

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