[Trainer-talk] a bug with JAWS and office 13

[Andrews, David B (DEED)]

I have seen this in 2010, haven't gone to 2013 yet.  Sometimes it helps to do a control-end and jump 5to end of document, then back to top with control-home then find your place again.

Dave



-----Original Message-----
From: Trainer-talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of Nancy Vanderbrink via Trainer-talk
Sent: Wednesday, July 23, 2014 2:14 PM
To: List for teachers and trainers of adaptive technology
Subject: [Trainer-talk] a bug with JAWS and office 13

Hi folks,
Have any of you ever encountered a situation where when pressing the down arrow in a word document, in office 13, jaws says absolutely nothing, but when reading the current line, the text is there?
I've tried various things, sort of as a tool box to try, first maximize the window, then refresh jaws with insert escape, then sometimes reopening the word document as well.  I also discovered that when opening an attachment, it is more prevalent, but sometimes when saving the attachment, then opening it, the problem isn't as frequent.
Just wondering if any of you have encountered this issue?  I'm using windows 7 with jaws 15 on this particular machine with word 13.
Thanks,
Nancy