[Trainer-talk] a bug with JAWS and office 13

[Dean Martineau]

When you open the document, I suspect you are being told that you are in
protected mode.  If you're opening attachments from Outlook, by default they
are opened in peotected view, which makes them almost unusable.  

There are various ways to deal with this.  You can unprotect the open
document by trying to print or save it.  Once you allow printing or allow
saving, the document will be unprotected and you will be able to read it.

You can change the behavior of displaying documents in protected view by
going into options, alt+f, t, then the end key to Trust Center category,
then tab to GTrust Center options, space to open, down arrow to the
Protected View settings (I'm doing this from memory, so may not have this
right,) then tab through and uncheck whichever boxes you want.

Hope this helps.

Dean


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-----Original Message-----
From: Trainer-talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of
Nancy Vanderbrink via Trainer-talk
Sent: Wednesday, July 23, 2014 12:14 PM
To: List for teachers and trainers of adaptive technology
Subject: [Trainer-talk] a bug with JAWS and office 13

Hi folks,
Have any of you ever encountered a situation where when pressing the down
arrow in a word document, in office 13, jaws says absolutely nothing, but
when reading the current line, the text is there?
I've tried various things, sort of as a tool box to try, first maximize the
window, then refresh jaws with insert escape, then sometimes reopening the
word document as well.  I also discovered that when opening an attachment,
it is more prevalent, but sometimes when saving the attachment, then opening
it, the problem isn't as frequent.
Just wondering if any of you have encountered this issue?  I'm using windows
7 with jaws 15 on this particular machine with word 13.
Thanks,
Nancy

Nancy VanderBrink
Assistive Technology Instructor
South Carolina Commission for the Blind
1430 Confederate Ave Columbia, SC 29201
Office Phone: 803-898-8735
Email: nvanderbrink at sccb.sc.gov

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