[Trainer-Talk] jaws and focus 40 blue problem

[Reginald George]

I would contact Freedom directly on this one.  Make them Tandem in and 
document the issue.  It may need to be escalated.  If they can help, let us 
know the results.  727-803-8600.


-----Original Message----- 
From: Sarah via Trainer-Talk
Sent: Saturday, November 14, 2015 11:24 AM
To: trainer-talk at nfbnet.org
Cc: Sarah
Subject: [Trainer-Talk] jaws and focus 40 blue problem

   good afternoon. I am using jaws 17 and a focus 40 blue. When I write in a 
word document using the Braille display, the dot eight button does not work 
to move to the next line. It seems everything is written on the same line 
and even sounds like that when I read it using speech. This even happens 
when I press enter on the computer keyboard. I did not have this problem 
prior to upgrading to jaws 17. It only happens when the display is connected 
not when I just type on the computer keyboard. Is there a jaws or Braille 
setting I need to change? I am using microsoft office 2007 and windows 
seven. Thank you.
    Sarah
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