[Trainer-Talk] Computer issue

Misty Williams misty.williams at tampalighthouse.org
Wed Sep 21 15:52:53 UTC 2016


I'm not sure what you mean by the squares, so this is a wild guess...Are you
using Word 2007 or higher? 

If so, one possibility is that the document's font was accidentally changed
to one that can't display the characters in use. The way around this problem
is to select the entire document with Ctrl + A and then hold down the Ctrl
key as you press the Spacebar. This changes the font back to whatever
default font assigned to the document originally. It's worth a shot to try
this if the squares you mentioned replaced the characters that were typed.
Good Luck!

-----Original Message-----
From: Trainer-Talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of
Sarah Harris via Trainer-Talk
Sent: Wednesday, September 21, 2016 10:53 AM
To: trainer-talk at nfbnet.org
Cc: Sarah Harris
Subject: [Trainer-Talk] Computer issue

   Good morning. I have a laptop running windows 10 and Jaws. The computer
often freezes while I'm writing a document, so I have to close then reopen
the file. For some reason, the book I'm writing now has squares in it, and
Jaws will no longer read the file. It worked fine yesterday. Is there
anything I can do to remove the squares and return the file to its original
format? Thank you.       Sarah 

Sent from my iPhone
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