[Trainer-Talk] Computer resolution, hopefully

[Graham Mehl]

Hi Sarah,
There could be a number of reasons why you had problems, but I doubt it was
due to the format of doc. I am not sure what applications support docx
formats, but if the applications support it - you should be able to open the
document in doc or WordPad format and then do a save as. Typically the
control after the filename field is the document format combo box. Simply
select the docx format and then select the save button. 

--
Graham Mehl
blind at trailstone.com
NFB Central Maryland Chapter, Vice President
LCB graduate, 2016



-----Original Message-----
From: Trainer-Talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of
Sarah Harris via Trainer-Talk
Sent: Thursday, September 22, 2016 10:45 AM
To: trainer-talk at nfbnet.org
Cc: Sarah Harris <sarahandfamily04 at gmail.com>
Subject: [Trainer-Talk] Computer resolution, hopefully

   Good morning. I contacted Microsoft accessibility, and the tech
specialist said my file was corrupt. I have no idea how that happened other
than my antivirus program had expired without my knowledge. I am now using
windows defender. Fortunately, I had a backup on a flash drive. I only have
to rewrite some of the document. How often should I back up my files? I am
using microsoft word 2016, but the document is in a doc format? How do I
change it to a docx file? Could the format be why I had trouble? Also, the
tech specialist looked at another file and changed the format to word pad.
I'm not familiar with that format, so how do I change the file back to a
docx? Thank you.   Sarah 

Sent from my iPhone
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