[Trainer-Talk] File format question

[David Andrews]

The closest thing to doc, or docx, is probably RTF.  If that is 
available, save as rtf, open in word again, go to file save as, and 
choose docx.  Word should save as docx by default.

Dave

At 09:15 AM 9/27/2016, you wrote:
>    Good morning. When the format of a Word file changes without 
> your knowledge, how do you change it back to the previous format? I 
> am writing a word 2016 file. When I opened the file last night, 
> Jaws said convert file then gave me a list of possible formats. 
> When I press escape or cancel, Jaws says no open document. None of 
> the options presented are doc or docx. How do I change the format 
> either back to a doc or to a docx? Is there a way to set docx as my 
> default? Is it essential I keep word pad on my computer? I think 
> that is what is causing the problem, but I don't know. Feel free to 
> email me off list. Thank you.       Sarah
>
>
>Sent from my iPhone