[Trainer-Talk] BrailleNote Touch problem

[Wayne Merritt]

Greetings. I was given a BrailleNote Touch to setup and get familiar
with at the training center I work at. There are several wifi networks
available in our area. When setting up the device and after going
through the initial tutorial, I was having trouble connecting to wifi.
I chose one network an waited forever. After a while, I got back to
the list of networks and chose a second network. However, the network
that I chose is perhaps the slowest of the ones in the list (I was
desperate for a connection, otherwise I would not have chosen it). Now
though, the Touch is stuck on that connection screen and I cannot get
out of it whatever I do. I am able to hit the cancel button and
briefly the list of networks comes up again, but then it disappears
after 5 seconds or so. I have tried resetting the device by holding in
the power button for 15 seconds or so. After this though, it came up
with the same connection message and I was unable to do anything to
change it. I'm trying to avoid having to call HumanWare tech support
and wait on hold forever. I haven't set any options for the Touch,
done any Android settings, or even gotten to the main menu on the
Touch; I can't get passed the connection screen and choose another
more reliable wifi network. Does anyone have any ideas of what I can
try? A colleague of mine said to wait until Touch version3 comes out,
but even when that is released, I will have to be connected to wifi in
order to update. In other words, I will have to be further along than
I am now.

Best,
Wayne Merritt

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