[Trainer-Talk] Braille display question

[Cavallaro, Richard]

Hello,
That is very odd-I am suspecting something as far as Bluetooth on the iOS side?
Have you tried other Bluetooth devices connected to your iPhone?

Richard Cavallaro
Iowa Department for the Blind
Rehabilitation Technology Specialist: independent Living

Phone: 515-971-3967
https://blind.iowa.gov

>>  “A proud partner in the American Job Center network”



On 5/8/17, Nancy Coffman via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
> That is very odd. Does your iPhone connect with other things such as your
> Bluetooth earphones in those countries?
>
> The Verio comes from Germany, so must work in at least some countries. I
> would bring that up with support.
>
> Nancy Coffman
>
> Sent from my iPhone
>
>> On May 7, 2017, at 8:31 PM, Kerryann Ifill via Trainer-Talk
>> <trainer-talk at nfbnet.org> wrote:
>>
>> Dear colleagues,
>>
>> As we were on the topic of Braille displays, I thought I’d enlist the
>> collective thinking of the group on an intriguing issue I’m experiencing.
>>
>> I obtained a Varioultra 20 last year and I am extremely pleased with the
>> unit and believe it to be one of the best available; having owned a
>> Brilliant 32 for a few years, I have something to contrast with.  The
>> Brilliant is a beautiful unit and if it had the smart features of the
>> Varioultra, would be perfect, but I digress.
>>
>> I live in the Caribbean and my varioultra works well, except when I
>> travel.
>>
>> I visited a south-americas country in October and the unit refused to
>> connect via bluetooth with my iPhone 6s. Now before the argument is
>> suggested that the varying charging cycle may have caused the issue, I
>> should say that the problem arose when I was checking in to the hotel and
>> thus had no opportunity yet to charge the unit.
>>
>> In December, I went to London and the same thing happened. On both
>> occasions I unpaired the device and added it again and while it worked on
>> some occasions, it wold only last as long as I kept the phone unlocked.
>>
>> I took it last week to one of my neighbouring Caribbean islands and once
>> again it had similar issues.
>>
>> The odd thing about all of this is that as soon as I return to my home
>> country, it works perfectly.
>>
>> Any ideas on what is the problem? I travel quite a bit on business and you
>> would understand why this would be a problem.
>>
>> Regards
>> Kerryann Ifill
>>
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>
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