[Trainer-Talk] Braille display question

[Kerryann Ifill]

Hi all,

To answer your question Nancy, yes the phone pairs nicely with all my other blue tooth devices when I travel; its only that particular Braille display that offers issues.

I did speak with tech support at Baum and they went through a whole host of fixes, but none of them worked while I was out of the country.
Very odd indeed! I will give apple a call, but guess I’ll have to wait until I travel again as its functioning just perfect now I’m home!

Regards
Kerry
> On 8 May 2017, at 9:10 AM, Cavallaro, Richard via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
> 
> Hello,
> That is very odd-I am suspecting something as far as Bluetooth on the iOS side?
> Have you tried other Bluetooth devices connected to your iPhone?
> 
> Richard Cavallaro
> Iowa Department for the Blind
> Rehabilitation Technology Specialist: independent Living
> 
> Phone: 515-971-3967
> https://blind.iowa.gov
> 
>>> “A proud partner in the American Job Center network”
> 
> 
> 
> On 5/8/17, Nancy Coffman via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
>> That is very odd. Does your iPhone connect with other things such as your
>> Bluetooth earphones in those countries?
>> 
>> The Verio comes from Germany, so must work in at least some countries. I
>> would bring that up with support.
>> 
>> Nancy Coffman
>> 
>> Sent from my iPhone
>> 
>>> On May 7, 2017, at 8:31 PM, Kerryann Ifill via Trainer-Talk
>>> <trainer-talk at nfbnet.org> wrote:
>>> 
>>> Dear colleagues,
>>> 
>>> As we were on the topic of Braille displays, I thought I’d enlist the
>>> collective thinking of the group on an intriguing issue I’m experiencing.
>>> 
>>> I obtained a Varioultra 20 last year and I am extremely pleased with the
>>> unit and believe it to be one of the best available; having owned a
>>> Brilliant 32 for a few years, I have something to contrast with.  The
>>> Brilliant is a beautiful unit and if it had the smart features of the
>>> Varioultra, would be perfect, but I digress.
>>> 
>>> I live in the Caribbean and my varioultra works well, except when I
>>> travel.
>>> 
>>> I visited a south-americas country in October and the unit refused to
>>> connect via bluetooth with my iPhone 6s. Now before the argument is
>>> suggested that the varying charging cycle may have caused the issue, I
>>> should say that the problem arose when I was checking in to the hotel and
>>> thus had no opportunity yet to charge the unit.
>>> 
>>> In December, I went to London and the same thing happened. On both
>>> occasions I unpaired the device and added it again and while it worked on
>>> some occasions, it wold only last as long as I kept the phone unlocked.
>>> 
>>> I took it last week to one of my neighbouring Caribbean islands and once
>>> again it had similar issues.
>>> 
>>> The odd thing about all of this is that as soon as I return to my home
>>> country, it works perfectly.
>>> 
>>> Any ideas on what is the problem? I travel quite a bit on business and you
>>> would understand why this would be a problem.
>>> 
>>> Regards
>>> Kerryann Ifill
>>> 
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>> 
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