[Trainer-Talk] reboot IPhone

Tue Mar 13 22:23:31 UTC 2018

David,
my sentaments too.
Six months of operation sounds suspicious. I'd still say try to fix the 
phone.
Even if its six months, that's better than  nothing.

Ashley

-----Original Message----- 
From: David Goldfield via Trainer-Talk
Sent: Tuesday, March 13, 2018 8:19 AM
To: List for teachers and trainers of adaptive technology
Cc: David Goldfield
Subject: Re: [Trainer-Talk] reboot IPhone

Bridget,

A few comments. First, I'm glad you contacted Apple's help desk. I certainly 
can't claim to know more than an Apple tech support representative but I'm 
not certain why he felt that a battery replacement would only provide your 
phone with six months of operation. I do realize that you're working with an 
older phone but a new battery should provide much more in the way of 
service.

As for visiting your local AT&T store, it couldn't hurt and they might 
possibly be equipped to repair your iPhone. However, if they are unable to 
do so I still feel that visiting your nearest Apple store or nearest 
authorized Apple service center would be your best bet. You could contact 
Apple and ask for the location of your nearest authorized repair center. I 
still feel very confident that your phone, along with its data, can be 
restored and that it would be worth the inconvenience of arranging for a 
long drive.

David Goldfield, Assistive Technology Specialist 
WWW.David-Goldfield.Com<http://WWW.David-Goldfield.Com>
On 3/12/2018 7:05 PM, laotab ~ via Trainer-Talk wrote:

Update: I called Apple disabilities and told them my situation and what 
trouble shooting I did.  he basically said it was dead.  A possible battery 
replacement could be done if a battery could be found but it may only extend 
the phone another six months if I was lucky.  He did recommend the ITouch 
since I do not use the phone but I don't have that money.  and the diabetic 
blood monitor has to be an IPhone 7 or higher.  Which I also cannot afford.
I just wanted to make sure I did not miss a check or hack to bring the phone 
back to life.  thank you all for your suggestions and ideas.
bridget

-----Original Message-----
From: Trainer-Talk 
<trainer-talk-bounces at nfbnet.org><mailto:trainer-talk-bounces at nfbnet.org> On 
Behalf Of Nancy Coffman via Trainer-Talk
Sent: Sunday, March 11, 2018 9:46 PM
To: 'List for teachers and trainers of adaptive technology' 
<trainer-talk at nfbnet.org><mailto:trainer-talk at nfbnet.org>
Cc: Nancy Coffman 
<nancy.l.coffman at gmail.com><mailto:nancy.l.coffman at gmail.com>
Subject: Re: [Trainer-Talk] reboot IPhone

Lincoln Nebraska doesn't have a "apple" stoer either but we do have an Apple 
reseller who does quite a bit of service.  Another suggestion might be a 
place like PhoneFix USA or Cellular Planet.  I would try asking Google 
"nearest place to get iPhone fixed". You might be surprised what comes up.
I know my retailer was able to restore the operating system on a phone that 
got corrupted soon after we purchased it.

Nancy Coffman

-----Original Message-----
From: Trainer-Talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of 
laotab ~ via Trainer-Talk
Sent: Sunday, March 11, 2018 5:43 PM
To: David Goldfield 
<david.goldfield at outlook.com><mailto:david.goldfield at outlook.com>; List for 
teachers and trainers of adaptive technology 
<trainer-talk at nfbnet.org><mailto:trainer-talk at nfbnet.org>
Cc: laotab ~ <laotab at msn.com><mailto:laotab at msn.com>
Subject: Re: [Trainer-Talk] reboot IPhone

David,
I was going to go to ATT since that is the carrier I use to have.  an Apple 
store is over 45min away.  do you think ATT can help?
bridget

-----Original Message-----
From: Trainer-Talk 
<trainer-talk-bounces at nfbnet.org><mailto:trainer-talk-bounces at nfbnet.org> On 
Behalf Of David Goldfield via Trainer-Talk
Sent: Sunday, March 11, 2018 12:18 PM
To: List for teachers and trainers of adaptive technology 
<trainer-talk at nfbnet.org><mailto:trainer-talk at nfbnet.org>
Cc: David Goldfield 
<david.goldfield at outlook.com><mailto:david.goldfield at outlook.com>
Subject: Re: [Trainer-Talk] reboot IPhone

Bridget,

I believe that all hope is not lost. The first thing that I would do is to 
find your nearest Apple store and take the phone there. It is likely that 
one of their service reps will be able to revive it. While you may not have 
backed up your phone, it is possible that backups were being made if the 
iCloud backup feature was enabled. It is possible that this was done when 
you first set up the phone. Regardless, see what a rep from the Apple store 
can do. I do believe it's likely that they can restart your phone.

Assuming this is the case, ask them to check to see if iCloud backups are 
already enabled. If they are not, ask them if they could ensure that they 
are before you leave the store. Once this is enabled, your phone will 
automatically back up critical data on a daily basis to iCloud when it is 
locked and plugged in.

I wish you the best with this. Please let us know what happens.

David Goldfield, Assistive Technology Specialist 
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On 3/11/2018 3:30 AM, laotab ~ via Trainer-Talk wrote:

Hi, I have an IPhone 5C.  the power button is broken.  I was getting a new 
app and listening to the tutorial and my battery died completely.  I cannot 
get it to charge again.  I tried 3 different outlets and 2 different cords 
and my laptop to charge it.  so I thought I would try to reboot it but my 
power button doesn't work.
I  had found a way to turn the phone off through accessories but with the 
phone dead I cant use that.
I never backed up my phone, of course.  And I have info on there and only 
there.  some the only contact I have with some people and no clue what their 
info is in my head.
Do I have any reasonable hope of getting my info back or rebooting it?
Also, I do not have a data plan.  I never used it as a phone.  I just used 
it for apps and text.
Thank you for your time.
Bridget, PA
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