[Trainer-Talk] Outlook.com and junk mail

[portillo.jim at gmail.com]

Howdy,

 

One of the email addresses I use for more personal things, such as family
and friends, is with outlook.com.  I use this email address both on my
iPhone and on my computer using MS Outlook.  For the most part, it works
well; however, there's an issue I have with certain people's emails going
straight to junk mail.  I didn't know this was happening at first, and a
close friend of mine kept wondering why I wasn't getting his email.

I thought of it and went to the junk mail folder, and sure enough, there
were a few of his messages.  I moved them, and all was fine.

Then, I noticed one or two other people's emails were doing the same thing.

It didn't have anything to do whether I was using my phone or computer.

Is there a way I can fix this so that my friend' emails come to the inbox,
where they're supposed to go?

Why is this happening?

 

Thanks for any help.

Jim