[Trainer-Talk] Assistance with the update to the PayPal app.

[Scott Davert]

Hi Kat. I ditched the app and have started logging in through Safari. It works fine with VO and braille, so I'd guess it works with the touchscreen also.

HTH,
Scott

Sent from my iPhone

On Dec 6, 2021, at 12:14, Kat Bottner via Trainer-Talk <trainer-talk at nfbnet.org> wrote:

Thanks, I’m hoping I can easily find their technical support email on their website.

> On Dec 6, 2021, at 11:26 AM, mevers421 at gmail.com wrote:
> 
> I had facial recognition enabled and was able to make a payment. I would send an email to PayPal technical support and let them know about your issue.
> 
> Michael Evers
> Mevers421 at gmail.com
> 
> -----Original Message-----
> From: Kat Bottner <kat.bottner at gmail.com> 
> Sent: Saturday, December 4, 2021 6:20 PM
> To: trainer-talk at nfbnet.org; Don Barrett <donbarrett1234 at gmail.com>
> Subject: [Trainer-Talk] Assistance with the update to the PayPal app.
> 
> Hi All,
> I’m not sure if anyone else is experiencing this difficulty, but when using the new version of the PayPal app, when you go to pay someone money, apparently you need to login after selecting the person in the amount you want to send. When using voice over, the cursor jumps around, and apparently adds characters in the password field that aren’t originally added. I had sighted assistance with this, without voiceover and everything worked fine, but then noticed that I needed to do this again, and sadly this is the result I’m getting with voiceover. I’m wondering if I’m doing something wrong, or it’s just how the new app layout is? If anyone could be of assistance, that is greatly appreciated.
> Thanks,
> Kat
> 
> 

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