[Trainer-Talk] taking screen shots

[Don Barrett]

Hi All,
 
My customers often tell me that they heard something happen on the screen
that they couldn't figure out, and just rebooted, but they still want me to
fix something; yikes.
I think I would like to tell them how to take and save or send screenshots
when this happens so someone can help interpret what is going on.
Does anyone have good but simple info on print screen, alt print screen,
shift print screen, and whatever else goes with it so we know when to use
what command?
Thanks much.
 
Don