[Trainer-Talk] Wondering if anyone else is experiencing having difficulty updating their Braille Sense 6 to the latest firmware?

[Kat Bottner]

Thank you so much, this is extremely helpful, I will try these options and see what happens.

> On Jul 28, 2022, at 4:27 PM, Paul Sandoval via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
> 
> Kat, 
> Try to hit F1 and F4 at the same time to list all open apps.
> You can then hit F3 to move to the close all apps or space + enter + d
> I'm hoping this fixes your problem, or you may have to perform a soft reset
> by holding F2 and F3 plus dots 1, 2, 3, 4, 5 6
> I hope this helps.
> 
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> 
> Paul Sandoval
> email: paulsandoval75 at gmail.com
> Phone: 720-620-8007
> 
> -----Original Message-----
> From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of Kat
> Bottner via Trainer-Talk
> Sent: Wednesday, July 27, 2022 5:59 PM
> To: trainer-talk at nfbnet.org
> Cc: Kat Bottner <kat.bottner at gmail.com>
> Subject: [Trainer-Talk] Wondering if anyone else is experiencing having
> difficulty updating their Braille Sense 6 to the latest firmware?
> 
> Hi Everyone,
> I wanted to reach out, as I just experienced  when trying to update my
> Braille Sense 6 to the most recent firmware, I get a message that says
> please close all apps. This happens when I try to update it online as well
> as off-line. A as far as I know no apps are running, unless they
> automatically run in the background and I am not aware of this. if anyone
> can assist, that would be greatly appreciated. I am also willing to call
> tech-support for assistance.
> 
> Thanks,
> Kat
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