[Trainer-Talk] Wondering if anyone else is experiencing having difficulty updating their Braille Sense 6 to the latest firmware?

[Paul Sandoval]

Kat, 
Try to hit F1 and F4 at the same time to list all open apps.
You can then hit F3 to move to the close all apps or space + enter + d
I'm hoping this fixes your problem, or you may have to perform a soft reset
by holding F2 and F3 plus dots 1, 2, 3, 4, 5 6
I hope this helps.

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Paul Sandoval
email: paulsandoval75 at gmail.com
Phone: 720-620-8007

-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of Kat
Bottner via Trainer-Talk
Sent: Wednesday, July 27, 2022 5:59 PM
To: trainer-talk at nfbnet.org
Cc: Kat Bottner <kat.bottner at gmail.com>
Subject: [Trainer-Talk] Wondering if anyone else is experiencing having
difficulty updating their Braille Sense 6 to the latest firmware?

Hi Everyone,
I wanted to reach out, as I just experienced  when trying to update my
Braille Sense 6 to the most recent firmware, I get a message that says
please close all apps. This happens when I try to update it online as well
as off-line. A as far as I know no apps are running, unless they
automatically run in the background and I am not aware of this. if anyone
can assist, that would be greatly appreciated. I am also willing to call
tech-support for assistance.

Thanks,
Kat
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