[Trainer-Talk] iPhone not responding well to my touch gestures

Wed Jul 12 15:55:19 UTC 2023

Oh yeah? OK. So, this isn't a new thing then.

-----Original Message-----
From: Andrews, David B (DEED) <david.b.andrews at state.mn.us> 
Sent: Wednesday, July 12, 2023 8:07 AM
To: Jim Portillo <portillo.jim at gmail.com>; 'List for teachers and trainers
of adaptive technology' <trainer-talk at nfbnet.org>; 'Jack Mitchell'
<Jack at indigo-logix.com>
Subject: RE: [Trainer-Talk] iPhone not responding well to my touch gestures

I have had the not ring calls thing happen, on and off for several years.

Dave

-----Original Message-----
From: Jim Portillo <portillo.jim at gmail.com>
Sent: Wednesday, July 12, 2023 9:53 AM
To: Andrews, David B (DEED) <david.b.andrews at state.mn.us>; 'List for
teachers and trainers of adaptive technology' <trainer-talk at nfbnet.org>;
'Jack Mitchell' <Jack at indigo-logix.com>
Subject: RE: [Trainer-Talk] iPhone not responding well to my touch gestures

Well, there is one other thing that I've been told about now.
For some weird reason, sometimes, calls I receive don't register. Several
times during convention, and again yesterday, people have told me that they
tried calling me but that it went to voicemail. Most of the time, I don't
even hear the phone ring, and the actual call doesn't register.
Now yesterday, I did hear someone try calling me but when I tried answering,
it was as though nobody was calling. Very strange stuff going on.

-----Original Message-----
From: Andrews, David B (DEED) <david.b.andrews at state.mn.us>
Sent: Wednesday, July 12, 2023 6:11 AM
To: List for teachers and trainers of adaptive technology
<trainer-talk at nfbnet.org>; 'Jack Mitchell' <Jack at indigo-logix.com>
Cc: portillo.jim at gmail.com
Subject: RE: [Trainer-Talk] iPhone not responding well to my touch gestures

I have one other thought. There is a setting, in VoiceOver I think that
allows it to try and identify unlabeled stuff on the screen. This could be
turned on, I believe when it is on and doesn't need to be it can interfere
with normal reading.

Sorry I don't remember what it is called.

Dave

-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of Jim
Portillo via Trainer-Talk
Sent: Wednesday, July 12, 2023 1:42 AM
To: 'Jack Mitchell' <Jack at indigo-logix.com>; 'List for teachers and trainers
of adaptive technology' <trainer-talk at nfbnet.org>
Cc: portillo.jim at gmail.com
Subject: Re: [Trainer-Talk] iPhone not responding well to my touch gestures

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________________________________

Hi Jack,

Yes, I do have a screen protector, but I've never had trouble with it. This
started happening a few weeks ago.

Yes, it does work fine without Voiceover.

From: Jack Mitchell <Jack at indigo-logix.com>
Sent: Tuesday, July 11, 2023 2:55 PM
To: List for teachers and trainers of adaptive technology
<trainer-talk at nfbnet.org>
Cc: Mario Eiland <eilandm at gmail.com>; portillo.jim at gmail.com
Subject: Re: [Trainer-Talk] iPhone not responding well to my touch gestures

Do you have a screen protector on your phone? If so and particularly if it
has cracked, that can cause weird things to happen. Does the phone behave
normally when VoiceOver is off and a sighted user is working with it?

On Mon, Jul 10, 2023 at 12:51 PM Jim Portillo via Trainer-Talk
<trainer-talk at nfbnet.org <mailto:trainer-talk at nfbnet.org> > wrote:

Thanks Mario,
It's just weird, because I've been using the same synthesizer for a long
time, and this just started happening a few weeks ago. Sigh.

-----Original Message-----
From: Mario Eiland <eilandm at gmail.com <mailto:eilandm at gmail.com> >
Sent: Monday, July 10, 2023 9:48 AM
To: 'List for teachers and trainers of adaptive technology'
<trainer-talk at nfbnet.org <mailto:trainer-talk at nfbnet.org> >;
portillo.jim at gmail.com <mailto:portillo.jim at gmail.com>
Subject: RE: [Trainer-Talk] iPhone not responding well to my touch gestures

Hi Jim,
Yes, it's a bug that happens with certain speech synthesizers. I like to use
the male Siri voice 1, but that same behavior kept happening. So, Someone
suggested to use another speech synthesizer like Evan. I don't know which
one you are using, but I think even Alex has that bug. So, you might need to
try different synthesizers to see which one works. I think Ava works ok,
too.

-----Original Message-----
From: Trainer-Talk <trainer-talk-bounces at nfbnet.org
<mailto:trainer-talk-bounces at nfbnet.org> > On Behalf Of Jim Portillo via
Trainer-Talk
Sent: Monday, July 10, 2023 5:53 AM
To: portillo.jim at gmail.com <mailto:portillo.jim at gmail.com>
Cc: portillo.jim at gmail.com <mailto:portillo.jim at gmail.com>
Subject: [Trainer-Talk] iPhone not responding well to my touch gestures

Good morning,

For a few weeks now, I have been dealing with a very annoying issue on my
phone. When I do something like swipe or other Voiceover gestures with my
finger, things start out OK, but after a few instances, there is a sort of
jump or crash that takes me one layer back or to the very top of where I
started, and I need to start over again. It is annoying when I'm looking at
something like a website or Social Media and then the jump happens.

Also, when I input text using Braille mode, I won't get more than two
sentences into what I'm writing, and then it jumps and changes modes, making
me need to go back to the rotar and go back to Braille mode.

I don't think that speed has much to do with what's going on, but I've tried
slowing down, which doesn't always work for me. I just know that something's
got to give because this continuous jumping around or going back a page or
layer doesn't make me productive at all!

Has this happened to anyone else? What might be happening here, and what can
I try to fix it? I've not seen this behavior until a few weeks ago.

Jim

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--

Jack Mitchell, M.S.Ed., COMS, CVRT
Vision Technology Specialist
Orientation & Mobility Specialist

Indigo Logix, LLC

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