[Trainer-Talk] Braille Note touch Plus connects to Wifi but reports no internet connection

[mcdiemert at gmail.com]

Been getting the message wifi connected no internet access  regardless of the network I connect to.
Reached out to Humanware and the suggestions they provided have not worked.  They asked to ensure the network was wpa2 which we have and still the BrailleNote doesn't have internet.  We know the internet works where the person is as we are connected over a google meet, and all other devices on hand are connecting just fine. 
Any ideas before I hard reset. 
 
Matt Diemert 
Independent Assistive Technology Provider